Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Leggi di più
L'azienda ha risposto
We not book or order the company to clean our windows he came clean put slip to pay £20 came in garden without any permission and didn't clean all windows. Scamming why i need pay if they not been ord... Leggi di più
Have used this company for many years and can honestly say they are terrific, all the lads are pleasant polite and cant do enough to ensure your property is left gleaming, even in our area by the coas... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Informazioni di contatto
Unit 13 Moorside Maltings, LS11 5NX, Leeds, Regno Unito
- 0113 271 7313
- customerservice@ukwindowclean.com
- ukwindowclean.com
4,0
Molto buono
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 84% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
clean windows!
The window cleaning itself was great—I came home to spotless windows, which I really appreciated! However, both times they came, I wasn’t home, and there was some initial confusion about my flat’s location, which I had to clarify over the phone. It would be really helpful if they could send a text or email before coming so I can plan to be home, or at least be aware of their arrival.
That said, the cleaning was well done, and I’m happy with the results. A little more coordination would make the service even better.
Thanks for the clean windows!
28 gennaio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
New customer
Prompt response to enquiry / email, nice job with windows and windowsills at a competitive price.
24 febbraio 2025
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Great window cleaning and very…
Great window cleaning and very accomodating
4 febbraio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
It's good that sills and frames are…
It's good that sills and frames are included in the clean, but too expensive to have it done on a regular basis.
18 febbraio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Fantastic job cleaning my windows and…
Fantastic job cleaning my windows and silks
20 febbraio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Good service if a little more expensive…
Good service if a little more expensive than competition
19 febbraio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
House has 4 sides
Only windows on 3 sides of the house were cleaned. Windows accessed from the footpath on the south side were not cleaned. The windows that were cleaned, however, were left thoroughly clean. I will mention this to the cleaner at the next visit.
11 febbraio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Very efficient and polite
Very efficient and polite. Good clean windows
19 febbraio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Quick and thorough clean
Quick and thorough clean. No fuss, just a good job well done
20 gennaio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Fast and efficient clean
Fast and efficient clean, arrived a week or so later than was suggested, got to places I didn't expect them to reach though which was great.
I am new to having windows cleaned with this method and they are certainly better than they were, we will be seeing if they come up even better in the next clean.
28 gennaio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
I've literally just had the worst experience
I've literally just had the worst experience with one of the employees, 7.50am and my intercoms was ringing when I answered I had the most ill mannered man on the other end asking which one are my windows I asked who it was only again to hear which ones are your windows in an aggressive and very unprofessional tone, I ask for a second time who this was to be asked do I have my windows cleaned by UK window clean, I came to the window to be met by a male with a very aggressive personality I told him I'm refusing the service due to his unprofessional attitude only to be made to feel threatened n intimidated in my own home I can not believe how I've just been made to feel from this man I'm absolutely disgusted and will never use this company again, I'm actually sat wondering if this was a legit employee although he was in the UK window clean van, the police will be informed about this man's intimidating behaviour he's made me feel unsafe at my own property
19 febbraio 2025
Non scritta su invito
Risposta di Ukwindowclean
We cannot locate an account for you, as no reference has been left on this portal. We have reached out to you via Trustpilot to request contact. If this is one of our representatives please contact us via email so we may investigate.
Great clean windows
Great clean windows, a lovely friendly fella and fabulous customer service!
93069
12 febbraio 2025
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
My windows always looks nice and clean…
My windows always looks nice and clean after they have been and always on time
13 febbraio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Windows free from grime and dirt
4 febbraio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
You have replied but it’s pretty clear…
You have replied but it’s pretty clear the reply you’ve written below bares no resemblance whatsoever to the replies you sent direct to me via email. The camera was working fine at 6:30am , your man arrived at 7:20 am and when he had finished cleaning the camera was dead as a dodo & still is . You claim nothing to do with you . The pictures I’ve sent to you clearly show the camera at an angle pointing to a fence & not the main gate . Why can’t you just be honest & own up ????
3 febbraio 2025
Non scritta su invito
Really efficient company with nice…
Really efficient company with nice staff.
10 febbraio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
UKwindowclean the best.
UKwindowclean started doing our windows oncea month which is more than adequate and mote frequent was just unessessary.
Really pleased with the service and results and would recommend UKwindowclean to anyone and everyone,
Thank you.
5 febbraio 2025
Non scritta su invito
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Worst customer service
Worst customer service. Been calling no response or when someone dose pick up bunch of sound and sailent as soon as I say 'Hello' they hang up. Some months my windows were not cleaned. Been charged twice 3 times last year. I was pushing it the cancellation bc a maybe next month but had enough. Worst part can't cancell bc no one us responding
10 febbraio 2025
Non scritta su invito
Risposta di Ukwindowclean
Unfortunately we cannot find an account for you, we did try to contact via Trustpilots portal but had no reply. Please email our customer service (you will immediately get an interim response to confirm received and an indication of reply time. We do not impose a tedious 'wait line' phone system, therefore occasionally may not answer at busy times, but be assured all calls are monitored and we would never hang up, therefore please email so we can make sure of correct contact details.
Would recommend
I used this company for a while. They were always good and I was pleased with the results. They always kept me informed if they couldn't make it and the staff were really helpful.
7 febbraio 2025
Risposta di Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.