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Scopri cosa dicono le persone

Valutata 4 stelle su 5

I had a great experience staying at this student accommodation. A special thank you to Julie Crowley, the property manager, who was always friendly, professional, and quick to help with anything I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The house we originally wanted to see didn’t meet our expectations but Chelsea Lingard helped us find the right place. She was super adaptable and knowledgeable and made it really easy to book. The wh... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I lived in same flat as ciara holmes, the pest ridden , pretty much broken and burgled flat btw , and would like to say that u can say online all you want that compensation out of good will Was given... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We contacted Julie at Ukstundenthouses because my situation changed and I was no longer going to be staying in the city. Julie responded to every message quickly and liaised directly with the landlord... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio alloggi per studenti

Scritti dall'azienda

Whatever you're looking for, UK Student Houses has the ultimate solution! We're experts in the student housing sector, so we know exactly what you need for an unforgettable living experience. Our cosy student houses are waiting for you, all located in prime locations across the UK. Start your journey today.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

154 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(154)

72 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rebekah was very open and informative…

Rebekah was very open and informative when showing me around a property.

3 giugno 2025
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Risposta di UKStudentHouses

Hi Joe, it's wonderful to hear that Rebekah was informative on your viewing! Thanks for sharing, UK Student Houses

Valutata 3 stelle su 5

Overall review

In my opinion I would rate their services an 8/10, even though I only spent buy a few months, it has been an amazing experience. I also think that they need to put more efforts in the cleanliness of their properties, even if it means employing someone to clean once a month, the bills could also be included in their rent.

29 maggio 2025
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Risposta di UKStudentHouses

Hi Promise, thanks for sharing your experience and we take your feedback onboard. All the best, UK Student Houses

Valutata 5 stelle su 5

Pat from the helpline have helped me a…

Pat from the helpline have helped me a lot. When i had trouble opening my door which was locked after the inspection i contacted the person who locked it but she didn't even responded but pat did an amazing job. She sorted it for me.Thankyou

27 maggio 2025
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Risposta di UKStudentHouses

Hi Anju, it's fab to hear that outside of working hours Pat was able to assist with our remote locking service and get you swift access. All the best, UK Student Houses

Valutata 1 stelle su 5

RAT INFESTATION

There was a rat infestation in my son’s flat during his finals. Despite reporting it many times the company did absolutely nothing. I personally paid for him to move out through Booking.com and hired exterminators to deal with the problem. Because I took the price of this out of his final months’ rent, they are now threatening debt collection, et cetera Where I expected a thank you for dealing with the problem that was wholly their responsibility and an apology for what my son had to go through during his final stressful weeks of university, we are being threatened! They are not sure if it ‘warrants compensation.’

1 aprile 2025
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Risposta di UKStudentHouses

Hi Anne, we are sorry to hear of your issues if you could please email operations@ukstudenthouses.com with reference to the property this relates to we will be sure to look into the issue and come to a resolution. Thanks, UK Student Houses.

Valutata 5 stelle su 5

Thanks for the opportunity to view the…

Thanks for the opportunity to view the property at 17 Brookside. It felt warm with a welcoming feel and looks well cared for. I am considering my options , and I will be in touch soon with further questions or next steps.

22 maggio 2025
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Risposta di UKStudentHouses

Oluwaseun thanks for sharing your experience on the viewing! All the best with whatever your next steps are, we hope to hear from you soon. All the best, UK Student Houses

Valutata 5 stelle su 5

Rent payments aligning with SFE payments

Needed help with aligning my rent payments to fit with my student finance payments. I emailed and within 5 minutes Rebekah (Bex) replied and helped me. Bex changed my rent payments to suit my needs really fast and straight forward with no hastle.

16 maggio 2025
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Risposta di UKStudentHouses

Hi Glenn, it's fantastic to hear that Bex was able to assist with your issue! Thanks, UK Student Houses

Valutata 5 stelle su 5

I needed assistance with my room access…

I needed assistance with my room access and it was sorted in less than 10mins.

Thank you Rebekah you have been very efficient and responsive to emails.

13 maggio 2025
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Risposta di UKStudentHouses

Thanks Sarah for sharing your experience with Rebekah! All the best, UK Student Houses

Valutata 5 stelle su 5

Increadiblly helpfull!

The vewing was on time, and Kirsty, who showed me the property, was incredibly helpful and answered all of the questions I had about the property and the process I would have to go to.

13 maggio 2025
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Risposta di UKStudentHouses

Shalok it is great to hear that Kirsty was able to help you with the letting process! All the best, UK Student Houses

Valutata 5 stelle su 5

Quick

Quick, no hassle

12 maggio 2025
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Risposta di UKStudentHouses

That's what we like to hear Jacob - thank you! UK Student Houses

Valutata 5 stelle su 5

Rebekah is always great to talk to

Rebekah is always great to talk to, very knowledgeable in her role and a genuinely nice and helpful person

9 maggio 2025
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Risposta di UKStudentHouses

Hi Aimee, thanks for sharing your experience with Rebekah! All the best, UK Student Houses

Valutata 5 stelle su 5

Seamless

Customer service, stern but considerate. Prompt response.

8 maggio 2025
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Risposta di UKStudentHouses

Hi Dotun, it's great to hear of your experience! Thanks, UK Student Houses

Valutata 4 stelle su 5

Customer service was great

Customer service was great, I was listened to about my request and was done instantly. It was a good service received and prompt.

9 maggio 2025
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Risposta di UKStudentHouses

We aim to provide a swift service Ridwan so great to hear this is what you experienced! All the best, UK Student Houses

Valutata 5 stelle su 5

Very easy to access information

Jesse was very forthcoming with information and was quick to respond to questions that I had about the process. Would highly recommend

9 maggio 2025
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Risposta di UKStudentHouses

Hi Paris, thanks for sharing your experience with Jesse! UK Student Houses

Valutata 5 stelle su 5

Quality customer service

Timely response and good customer service approach by Jesse. It's commendable!

9 maggio 2025
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Risposta di UKStudentHouses

Eduwo, it's fantastic to hear your feedback for Jesse. All the best, UK Student Houses

Valutata 5 stelle su 5

Rebekah

Very friendly and supportive. Very clear about explaining things.

2 maggio 2025
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Risposta di UKStudentHouses

Hi Jospehine, clear communication is essential to great customer service and is something Rebekah really strives to achieve! Thanks for sharing your experience, UK Student Houses

Valutata 5 stelle su 5

Quick and Professional

Spent 4 weeks trying to phone my landlord to know avail, so I sent an email instead and Jesse got back to me in a day! Kind and efficient!

1 maggio 2025
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Risposta di UKStudentHouses

Thanks for sharing your experience William! All the best, UK Student Houses

Valutata 5 stelle su 5

The support given by Rebekah was highly…

The support given by Rebekah was highly appreciative , thanks to her ,my issue sorted quickly without causing much complications.

1 maggio 2025
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Risposta di UKStudentHouses

Hi Jilu, it's great to hear Bex was able to help you! Thanks, UK Student Houses

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