ukgasplumbers.com Recensioni 30

Booked to do an annual gas safety certificate for two boilers. Engineer arrived stressed and rushed, hardly said hello and didn’t even come and find me to say goodbye. Promptly received an email invoice, paid and confirmed within one business hour. 8 days, 4 chaser emails and a phone call later, still no certificates.

Update: Certificate now received following this review.

Took a little while to respond to my original email and I feel communication is not their strength but the engineer who did arrive was thorough and knowledgeable and diagnosed the issue with my underfloor heating quickly. He explained the issue and that it was fairly easy to remedy and the estimated time it would take to put right. I felt the service of the engineer was excellent.

Appointment at 8 am - turned up at 12.00.Tried to call them but phone lines then not working. No response to emails. When the engineer did turn up was apologetic, efficient, and knowledgeable. I was concerned that the company was a scam, but its not, just a bit disorganised.

Very rude plumber

I had a very disappointing experience with UK Gas Plumbers.

At first, things appeared professional: they asked for photos of the installation area and provided a quote based on that. I accepted the quote informally and followed up with a call to ask which boiler model they intended to fit, as I wanted to ensure we aligned our flow and return correctly in advance. Essentially he responded was saying that only an idiot would want to get the flow and return aligned correctly in advance. His tone was really unexpected and unnecessarily condescending. I’m always very polite and helpful, he could have responded in the same way regardless of his answer.

Then, just two days before the scheduled work, he asked for a video of the same location we had already photographed — and then increased the price by about 30% with no explanation. He had not previously asked for a video.

When I raised concerns about this last-minute change and how we were being treated, I received no response at all.

Friendly and Efficient Very Good No Nonsense Services Very Happy with our Gas Safety Testing Certification
for any Of your gas Needs Give these Guys a Try
Aromatherapy Associates London

Very professional, easy to use company, no messing around or time wasting. They get what you need done quick and professionally, highly recommend 10/10

I've been dealing with UKGP for my three businesses for few years and always found them to be pleasant, informative and trustworthy. Rosie May is a gem.

Simple as it may seem, her annual service reminder calls are vital to keep up to date.
Great service and I would recommend them to everyone.

Rosie was very helpful organising their engineers to come and sort us out.
Very professional.

good communication, fair price, went out of there usual operating area to help.

Lovely, friendly contractor. Very helping and reliable company.
Certainly use them again.

Rosie the Executive Manager and Coordinator has been nothing but a pleasure to deal with. I called with a matter of urgency for our commercial boiler and Rosie was onto it. Service like this is sometimes hard to come by! Thank you to you and your team.

From start to finish excellent they carried out taking our four old outdated boilers and replaced with three modern models.
Ultra professional very thorough with the way the carried out there work and very helpful I would recommend these to anyone who requires work to their commercial boilers/plumbing well done to team very much appreciated from all in the building.

Could not fault this company, From start to finish they were very professional and a pleasure to deal with. They will now have all my commercial gas business going forward. Thank you.

Excellent service from the team at UK gas plumbers, speedy attendance for a commercial boiler service and gas safety certificate and documentation received the following day. Also completed an additional last minute request onsite with no trouble at all!

10/10 Would definitely recommend to anyone. Top company

Fantastic, reliable service.

His service was great, our house was freezing cold and just in 24 hours it was fixed and war again!