Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Surely if toluna had any respect for its clientele it would recognise the issues being flagged up by so many.They need to honestly recognise the problem and give a truthful response to why rewards are... Leggi di più

Valutata 1 stelle su 5

Started good. Rewards promptly paid. But now they are not. Reward redeemed 19 September. Still marked as "under review" eight weeks later. Rewards expire after 90 days. The response to this report... Leggi di più

Valutata 1 stelle su 5

Joined Toluna, filled everything out accurately and honestly. Received a survey invite via email the next morning, completed the whole thing (25 mins) submitted it and got an error screen, tried to l... Leggi di più

Valutata 1 stelle su 5

It has been fine for years, I joined in about 2012 ish I belive and have had several rewards but recently I have been blocked from taking surveys because of ip problem but they help isn't much help a... Leggi di più

Dettagli dell'azienda

  1. Esperto in ricerche di mercato

Informazioni fornite da varie fonti esterne

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Informazioni di contatto

1,2

Pessimo

TrustScore 1 su 5

158 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Warning warning do not use this…

Warning warning do not use this company, I gained 200,000 points answering surveys. I took my time i answered honestly and with integrity, I went to cash out via PayPal, they wouldn't grant it. The next time I went to login it said I had wrong password, so I went to re set password they said I didn't have an account. I lost all them points and all the time it took to do them. This is a fake company and are scamming honest people so do not fall in the trap.

12 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Do not use

Do not use! My account has just been suspended for being used outside of the UK! I've not been outside of the UK and have questioned them to which they responded "we wish you all the best for the future!" and they have not paid out what I had accrued.

5 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Toluna is a waste of time, not worth trying.

I’ve signed up about a two weeks ago, completed a few surveys, enough to redeem a 10£ voucher, and this is when the issues start. The first voucher was processing for 2 days then got rejected without any reason provided, points returned to my account. I’ve tried for the second time with a different voucher, same story. Then I’ve tried for the third time, and I lost access to my account! When I try to log in either on the app or the website it doesn’t work, password reminder doesn’t work either I never received any of the password reset emails from Toluna. My account vanished! I would like to unsubscribe and forget about this terrible experience, but even this seems to be an issue, when I click the unsubscribe link in one of the old emails from Toluna the page doesn’t work…
One star was triggered by the issues, but overall when it worked I must say both the website and the app were rather poor quality.
Toluna is a waste of time, not worth trying.

25 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

ITS A SCAM

ITS A SCAM, BIG FAT SCAM. YOU CANT REDEEMED THE REWARDS, IT WILL ALWAYS GETS CANCELLED FOR NO KNOWN REASONS, AND THEIR CUSTOMER SUPPORT WONT EVEN REPLY TO ALL OF YOUR TICKETS. DONT EVEN DARE TRY THE APP, I SWEAR ON MY GRAVE, TOLUNA IS A SCAM.

3 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

Waste of time filling out so many…

Waste of time filling out so many questions to be told you don’t qualify for the survey. Most of the time you spend ages filling the surveys for it to throw an error up at the last question. Don’t bother wasting your time on this awful company. I will be deleting my account

4 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Very disappointed

What's happened Toluna? Since I joined in January I've been very happy with you....until this week. Today alone had three long surveys throw up an error page right at the end. This isn't good enough ...very disappointed and disillusioned

24 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

I joined and started do complete…

I joined and started do complete surveys. With every one I completed (some taking up to an hour), on getting to the end and pressing SUBMIT, a message popped up on the screen saying 'Error ..whoops this is our fault not yours. Return to home page'. Incredibly frustrating and a total waste of time. Dont bother!!!

24 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

Every survey I do craps out either at…

Every survey I do craps out either at beginning or end so I don't get any points, it does not give me any encouragement to do the surveys. Also I can't remember my password won't give me any help resetting it, I keep asking but no reset gets sent. So they have got my voucher, they won't send it to me or email me with it

Please don't sign up, I think they have got my data and that's what was wanted

28 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

Don't waste your time

I also have been with Toluna for a long time. Recently at the end of every survey all you get is sorry, it's not you it's us. Survey completed - no points given. Impossible to contact them. I will be doing no more of their surveys till I see they are up and running

15 ottobre 2021
Non scritta su invito
Valutata 3 stelle su 5

Disappointing…

I have been using this site for years and really enjoyed the site but lately, I am not allowed to log into my account and cannot even reach Toluna to complain. How do I set my password

25 settembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Would give no stars if I could.

Would give no stars if I could.
I completed a survey which was supposed to take 3 hours and actually took 6. When completed I was suppose to receive 53000 points.
Got to the end and clicked to complete.
Was thrown out of my account and couldn’t log in.
Raised a query as to why and I was told I violated their terms and conditions because I hadn’t answered some of the questions in the survey correctly. They are just gleaning all your personal info from you.
Keep well clear of these scamming b******s!!!

10 settembre 2021
Non scritta su invito
Valutata 1 stelle su 5

They pay you way too little

They pay you way too little, while they probably rake in the cash. Don't waste your time here, and just use another website to fill in surveys if that is what you want to do.

7 agosto 2021
Non scritta su invito
Valutata 1 stelle su 5

Other Panel Companies Pay Much More..

I have been panelist for over 6 Months now and not made even 10 dollars. This is really low compared to another survey website that i joined recently opinioninn.com where i have made over $100 in just couple of months. Toluna needs to improve their payout as it very low compared to similar website now.

2 luglio 2021
Non scritta su invito

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