We contacted Johnson's as we required 2 parts for our treadmill. They quickly emailed us a quote. We asked to proceed, they sent us a payment link. They confirmed the payment was received and within... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I couldn't find the exercise bike cheaper anywhere else. It was fast delivery and no issues with packaging.
Excellent Elliptical Strider! My wife loves it. She wore out the last machine, but this one looks much more professional and enduring. Easy to put together and runs really smoothly. We pulled it upsta... Leggi di più
L'azienda ha risposto
The Motor Control board (MCB) on my JHT Johnson Fitness Omega Z treadmill failed 4 months after the initial 2 year warranty. Johnson Fitness replaced the failed MCB for £207. The replacement MCB f... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Johnson Fitness & Wellness keeps you moving. We believe that change is good, but lasting transformation is great. We'll help you choose the perfect piece of equipment for your unique goals, making sure it fits your space and schedule. No matter what you choose you can count on us to deliver the high-performance, durable equipment and support you need to pursue your goals, day after day for years.
Informazioni di contatto
UNIT 2, 40:40 LINK, 30 - 34 MILL END ROAD, HP12 4AX, High Wycombe, Regno Unito
- 01494412420
- clientservices@jhtgroup.uk
- uk.johnsonfitness.com
3,9
Molto buono
117 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 45% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great prices, quality and service
I purchased a treadmill from this company, the price was far less than anywhere else, the quality was fantastic and it is really nice to use. Johnson Fitness delivered and fitted it at no extra cost. I shall check their site out when searching for fitness purchases in future.
2 novembre 2023
Risposta di Johnson Fitness & Wellness uk
Thank you so much for your feedback, the team appreciate this. We hope you enjoy your product!
Customer service responded to review
After receiving the correct email for this company in response to my review. I contacted them as they requested and I can't fault the response I received and the speed in which they sent me a replacement product. I have now updated my review as it was unfortunate that I was initially given the wrong email address.
25 novembre 2023
Risposta di Johnson Fitness & Wellness uk
Good Afternoon Toni,
Please accept our apologies you haven't had a response regarding your purchase however we have not received any communication from you. Please can you confirm which email you have been contacting and forward all the emails to retail@jhtgroup.uk so I can look into resolving your issue immediately.
Thank you for bringing this to our attention and I look forward to resolving this for you.
Don’t expect a quick repair!
Treadmill arrived with 2 broken buttons, which have still not been repaired 3 months later. Shocking service!
30 novembre 2023
Risposta di Johnson Fitness & Wellness uk
Good afternoon,
We are sorry that you have not had the best experience with us- this is not the Johnson Fitness and Wellness way. We hold parts in stock across all our product ranges to ensure our customers are not kept waiting if a problem should occur. Unfortunately, the particular part needed was out of stock and due to the issues with the Red Sea we have experienced some delays. We are happy to report that this part has now arrived and an engineer will be scheduled to attend and resolve the issue. Once again, apologies for the delays with this repair.
Excellent service,with the purchase…
Excellent service,with the purchase being delivered and installed by some excellent delivery men
17 gennaio 2024
Risposta di Johnson Fitness & Wellness uk
Thank you for your feedback, we will pass your comments onto the team involved with your delivery. Hope you enjoy your product!
Machine was delivered as planned in…
Machine was delivered as planned in good condition. Fairly easy to assemble. Robust machine. Program options are basic. Overall good outcome
23 dicembre 2023
Risposta di Johnson Fitness & Wellness uk
Thank you for your feedback, we hope you enjoy your product!
Easy ordering if there was a problem it…
Easy ordering if there was a problem it was me changed my mind after ordering too a different model absolutely no problem the sales team were fantastic thank you👍
10 gennaio 2024
Risposta di Johnson Fitness & Wellness uk
Thank you so much for your feedback, the team appreciate this. We hope you enjoy your product!
Risposta di Johnson Fitness & Wellness uk
Thank you for your feedback and custom!
Excellent treadmill at a great price
Excellent treadmill at a great price, very helpful and skilled delivery team.
11 gennaio 2024
Risposta di Johnson Fitness & Wellness uk
Thank you for your feedback! Great to hear you are enjoying your treadmill.
Good deals - Horizon Elite Treadmill
Product came on time, good communication - bought in the Black Friday sale so was decent price, sign up discount could have been good but yeah I'm happy with my Horizon 7.1 Elite Treadmill
17 novembre 2023
Non scritta su invito
Yet to Receive Ordered Product
I placed an order with Johnson fitness on the 15th December, and I’m yet to actually receive the product ordered. The item was intended as a Xmas present for my partner. I was told I would be contacted within 5 days by their delivery partner and after 7 days I had to chase them. I contacted Johnson fitness and was fobbed off that it was the delivery partner issues and nothing to do with them. I must say I’m very disappointed with the whole experience and being fobbed off by Johnson fitness.
15 dicembre 2023
Risposta di Johnson Fitness & Wellness uk
Thank you for your feedback, we are disappointed to read that you have not been satisfied with your experience- that is not the Johnson Fitness way and we apologise for this, the team strives to deliver the best customer service. I can see that you contacted Johnson Fitness 4 days after placing your order and were advised that the delivery partners would be in touch to book delivery within 5 working days- you should have received a text once you placed your order confirming this also.
I’m pleased to see that your delivery has been scheduled for January and was done so in December. Unfortunately, guaranteed Christmas delivery cut off on this product was 8th December, as advertised on the website, in efforts to avoid disappointment.
Once again, apologies for this experience and we hope you enjoy your product once it arrives, they have proven to be very popular and we have no doubt you will not be disappointed.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.