It's a great service, I mistakenly broke my beats headphone in the gym. It has sentimental value as it was a gift from loved ones. They replaced the broken part and even went one step further by repa... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
It's a great service, I mistakenly broke my beats headphone in the gym. It has sentimental value as it was a gift from loved ones. They replaced the broken part and even went one step further by repa... Leggi di più
L'azienda ha risposto
I have used Electronic Partners three times now. The first was for a dishwasher PCB which they successfully repaired and which saved me from having to buy a new machine, saving me hundreds of pounds.... Leggi di più
L'azienda ha risposto
Everything from first contact to delivery of fully repaired Bose Headphones was excellent. I was even pleased with the final invoice which quoted me in gbp. What was not so impressive was that having... Leggi di più
L'azienda ha risposto
Sent a Marantz Midi system which would not power up, was given a quote of £108 for repair which I accepted ,was told they needed to get parts and given a date of about 2 weeks for them to arrive. 3... Leggi di più
L'azienda ha risposto
We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control. Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service. If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.
PR House, Hortonwood 30, TF1 7ET, Telford, Regno Unito
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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I sent a VHS/DVD player for repair and another DVD player, it cost me over £200 with no results except a service on the VHS tray.
Costly exercise with no results

Risposta di Electronic Partners
It was great to be able to see how the repair was going online without having to message or ring them. My Beydynamic DT 1990 PRO repaired perfectly.
Expensive repair but great to have item working.
Courier left huge amount to be desired dropping item out of van onto road and from shoulder to my door step but couldn't give a damp about item
I am very satisfied with the whole process of the repair done to my item and now I have a good reference point for any further repairs needed. Thank you
Very happy with the repair to my 50 year old Rogers amplifier, now working perfectly. As well as the repair, Electric Partners carried out a full service, replacing the capacitors and cleaning and adjusting all potentiometers. Not a cheap repair and took a while, but nevertheless I'm delighted with the result. Now looking forward to another 50 years of service!
I paid everything as agreed but the device was not repaired I was very disappointed with the procedure of this repair shop I regret this experience

Risposta di Electronic Partners
Good communication, kept updating via email
Repair carried out quite quickly, then dispatch took as long to send back, otherwise it would have been 5 stars.
They brought my irreplaceable Minidisk recorder back to life!
Item was not repaired. I received a text message stating that it was repaired but on arrival tested the HiFi and found it not to be working. The item was with Electronic partners for over 3 weeks.
The diagnostic note that accompanied the returned HiFi was very vague stating the mother board needed to be replaced.
I have had to take apart the HiFi system to recover a CD that I was using before it stopped working. I remain baffled how the diagnostic was made without opening or taking apart the system.
I'm very sceptical that any effort was made to diagnose or repair this item.

Risposta di Electronic Partners
The whole experience was simple and the repair was great.
6th June I sent my Fitbit watch for a replacement battery. Electronic partners informed me that they had send for a battery and they should receive it by the 25th June. On 4th July I was informed that the battery had been lost in the post and did I still want to continue with the repair. I had ran out of patience and asked for the watch to be returned and I received it 8th July in pieces. Awful service, I would never ever deal with this firm ever again.

Risposta di Electronic Partners
Don't use this company. They have destroyed my item and are refusing to replace or repair it instead they are trying to extort me. I have received threats and abuse from one of their customer service agents regarding this issue as well.
Update#1 : The company has had a lack of communication regarding this issue and is actively ignore tickets. I also made a complaint on their website which they immediately closed without address, unacceptable behaviour from them.

Risposta di Electronic Partners
I was initially sceptical of this repair company. However, the organisation, logistics and the return of a fully working Bose system was really well worth it. I was also pleasantly surprised by the cost of the repair of a well loved Bose system that was well out of warranty by years. It now works well. Thank you.
Excellent service all round thanks. Good communication and very pleased with the quality of the repair to my amplifier.
I had an old Sony Minidisc Player (I know, I know!!) That needed the led display screen replaced. I sourced the parts by myself, and sent them with the device, to be swapped over. They were not much more expensive than Sony UK (they charge £80 just to look at it) and it was returned after replacement at reasonable cost too. Now, I'm just getting to grips with how the player functions. All in all, I'm happy with the speed and professionalism of the entire repair process, which included post-diagnostics. I would recommend Electronic Partners for any electronic repairs.
I would highly recommend Electronic Partners,while
repairing my iPad they kept me informed at every stage
of the process.Workmanship I can not fault,after me having spilt coffee on it and thinking it would have to scrapped it was returned to me in mint condition
Many thanks to Eletronic Partners.
SENT A COFFEE MACINE ON A PALLET AT GREAT COST 80.0..THEY HAD IT FOR A MONTH,,TOLD ME IT WAS REPAIRED...AT 130.0..PICKED UP BY PALLET AGAIN ANOTHER 80.0...CAME BACK WITH EXACTLY THE SAME FAULT..TOLD THEM ..SAID ENGINEER WOULD CALL ME..NEVER DID..SO IVE WASTED 290 POUNDS..RIP OFF
Great firm to deal with… how refreshing to find an efficient, professional firm who know what they are doing. I will use them again and will recommend them to others.
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