sauna caught on fire and ive been waiting for a replacement - was told 6 weeks for a whole year - day light robbery at its finest
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Absolutely brilliant 3 man traditional sauna with superb after sale customer support from both Brian and Lawrence. I would highly recommend this brand to anyone, we have had ours for years and any que... Leggi di più
Brian from UK saunas was extremely helpful. Having just been given an infrared sauna, 2 tubes blew on transit as they are quite fragile. Having difficulty across the entire globe apart from china to f... Leggi di più
L'azienda ha risposto
Easy to assemble and seems to work very well (used twice so far). Its appearance is classy and the blue-tooth radio links well (although not too sure about the female voice). The only issue, which... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Infrared saunas offer many health benefits. Quick & easy to install, providing a sauna kit that is quickly assembled & easy to maintain.
Informazioni di contatto
DN6 8DD, Carcroft, Regno Unito
- uk-saunas.co.uk
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Would recommend this company.
Good communication - any questions were answered promptly. Kept notified of delivery/installation. A good price and am very happy with the sauna. Would recommend.

Risposta di UK Saunas
Sauna not delivered as per 20 week…
Sauna not delivered as per 20 week delivery time, no calls to inform us of the delay.

Risposta di UK Saunas
What can I say??
What can I say??
Ordered 13 months before various reasons for delay in delivery Covid/Chinese new year/lost order in new computer email system.
However once sauna located In delivery chain arrived on allotted day ,rang before delivery.
Two guys fitted it outside where it was meant to be.
Used it 3 times and am very pleased with speed of heating up . Worth waiting for .
Only concern as it’s outside vent In floor could do with a vermin barrier as it’s possible for them to gain access underneath.

Risposta di UK Saunas
I ordered a portable sauna pod
I ordered a portable sauna pod. It arrived within 2 days and has exceeded expectations. Fantastic, portable, inexpensive way to reap the benefits of an infrared sauna.

Risposta di UK Saunas
Fantastic Service
Fantastic company. Dealt with Brian who was extremely helpful and sorted my issue very quickly. Would definitely recommend.

Risposta di UK Saunas
A great company to buy from.
A great company to buy from. Bought our sauna a couple of years ago from UK saunas. Initial purchase experience was good and since then we have had two problems to contact them about; both were sorted efficiently, politely, and with no questioning - they just got straight to sorting/sending replacement parts.
Highly recommend.

Risposta di UK Saunas
Very good process from start to finsih
Very good process from start to finsih, well priced and very happy with my purchase

Risposta di UK Saunas
Infrared sauna
Had kit in stock i was after arrive 100% easy to build and well packaged no damage what so ever would definitely buy from them again

Risposta di UK Saunas
Fantastic company to deal with
Fantastic company to deal with, everything went smoothly and no problems whatsoever. Quoted 20 weeks and it was ready much much earlier than that!

Risposta di UK Saunas
Sauna not playing right!
18 month old sauna, I have been having problems with it tripping for a while, I have been in regular communication with UK Saunas as we work through potential problems, nothing was working.
A technician was sent today who arrived and solved the problem, ensured it is working as it should and left.
One very happy customer, I can’t recommend this company enough.

Risposta di UK Saunas

Risposta di UK Saunas
Excellent service
Excellent service. From start to finish UK Saunas couldn't be more helpful. answering all queries in a quick and efficient manner. we were very confident that we had made the right choice. our sauna was delivered quickly and safely. with verbal communication as and when needed. well done we are delighted with our sauna.

Risposta di UK Saunas
We will see...
I have not yet received my sauna, so a little surprised to be asked to provide feedback, before I receive the product. I'm sure the sauna will be fine when we get it, after all it has taken several months to be built and delivered. The joke in our house is that UK Saunas were growing the trees to make the sauna before they could deliver it. Several friends have asked about our sauna, as it is something they were interested in, but there is no incentive to promote UK Saunas. We have just said, be prepared to wait a very long time, they have to grow the trees! From placing the ordering and putting down a deposit there was little contact from the Company until I get a kurt email message to say the sauna was ready. There were further email exchanges, and then I spoke to Brian, who was quite helpful. But, as I say, I've not received the sauna yet, I have another two weeks to wait, so we will see!

Risposta di UK Saunas
Great company. Good product and communication.
A refreshing change to find a company that deliver what they advertise in all senses. I had quick and informative responses to my queries from Brian by email and phone when choosing a model, then honest updates about delivery thereafter. My sauna was delivered at the agreed time with care and was very well packaged. This was a 2 person type and was very easy to fit with clear instructions. The panels were all correctly sized and it was all securely latched together and constructed simply within the hour. It looks great and works very well. Very happy.

Risposta di UK Saunas
Fantastic customer service
Fantastic customer service. Bought a portable sauna, free next day delivery.
Planning to buy a non-portable in couple months.
Really can’t fault the company.

Risposta di UK Saunas
Expert guidance and advice also…
Expert guidance and advice also excellent delivery time and price thank you UK Saunas

Risposta di UK Saunas
Brilliant customer services in the…
Brilliant customer services in the buying process - Brian is so knowledgeable. Great delivery and building team. Haven't tried it yet but looking forward to it!

Risposta di UK Saunas
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