My order was dispatched quickly and arrived safely. The coffee is delicious, and I’m very pleased with my purchase. Drip coffee bags are difficult to find in UK shops, so I’m delighted that I can orde... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordering process was easy and the order arrived in good time and on time. The only downside is that the Fuji Mountain option is only available in 200g packs - bigger packs would mean less packaging.... Leggi di più
There has never been more choice of different coffees than there is right now. Each persons pallete is different and this can change with age, experience etc. I came across this coffee purely by chanc... Leggi di più
Poor communication when trying to find out where my order was or when it was due to arrive, no response to email requests sent only overall blanket email response received. Very impersonal, made me l... Leggi di più
Dettagli dell'azienda
Informazioni su Ueshima Coffee Company
Scritti dall'azienda
Japan's No. 1 coffee
Since 1933, Ueshima Coffee Company has been distilling the unique culture of Japanese craftsmanship into every cup of coffee. Finest quality beans, precision roasted.
A thriving coffee scene is at the heart of our Japanese culture, where tradition meets modernity. For decades, our coffee masters have perfected the craft of coffee and innovated to quietly influence coffee trends worldwide.
We’re humbled to be the No.1 choice in a nation of coffee lovers. Our coffees are certified and sustainably sourced arabica beans, and we precision roast every batch, giving you a great taste however you brew it.
Informazioni di contatto
4,6
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lovely coffee great service
25 giugno 2026
Delicious and fast
17 giugno 2026
Some delay in receiving the order
Some delay in receiving the order, however, the company kept me updated
13 maggio 2026
Order and delivery all went to plan
Order and delivery all went to plan, with good communication.
22 giugno 2026
Tried the Iced Matcha Latte at the UK Ekiden…
Tried the Iced Matcha Latte can at this year’s UK Ekiden and loved it, so immediately ordered a crate of them. Really tasty and refreshing, especially during this heatwave!
12 giugno 2026
Excellent quality 100% arabica coffee…
Excellent quality 100% arabica coffee beans, accept no substitute
22 giugno 2026
Ordering coffee beans on the website…
Ordering coffee beans on the website was simple and effective. Delivery was made promptly and without problems. I’m using a decent quality manual grinder and an Aeropress, and I’m really enjoying the resulting coffee.
18 giugno 2026
Being totally ignored
I have since been contacted by Ueshima and the issues has been resolved, they have gone over and above what I might have expected and I will reorder in future.
I hope, if they do have another system upgrade, they put existing customer orders first and monitor/contact these customers as a priority so they do know what is going on. Clearer communication would have helped, But Thank You for resolving the below.
I ordered 7 items on 2nd May paid in full (Via Shop app). Only received a partial order of 4 items. I have e-mailed on the 16th May, 19th May, 1st June and 15th June. The order number given on each occasion and I have had NO replies to what is happening. I have been a longstanding customer and the order was placed during their system upgrade, So benefit of the doubt BUT I still need a reply, I have given two e-mail addresses to reply to and a Phone number. PLEASE CAN SOMEONE AT UESHIMA Coffee reply to me
23 giugno 2026
Non scritta su invito
Risposta di Ueshima Coffee Company
Hi, we apologise for the delay in responding to you. We have requested more information so our team can get in touch with you to resolve the issue ASAP. Once again, we are sorry for the delay and value your custom.
Sent on time and well packaged all at a…
Sent on time and well packaged all at a good value price
8 giugno 2026
Great quality of drip coffee bag which…
Great quality of drip coffee bag which I very much enjoyed in Japan. Highly recommend ueshima coffee to try
20 giugno 2026
Non scritta su invito
Great beans straight to our door
Fuji Mountain beans are the best we’ve found for our bean to cup machine, but they seem to be increasingly hard to find in local supermarkets.
I was overjoyed to to find the available directly from Ueshima at a good price and delivered efficiently straight to our door.
Breakfast is saved!
11 giugno 2026
Great packaging
11 giugno 2026
Delivery time is longer than it used to…
Delivery time is longer than it used to be and no traffic as before. Really need to improve this so people don't run out as I did.
11 giugno 2026
Easy to order on website great tasting…
Easy to order on website great tasting coffee with a great flavour
11 giugno 2026
Arrived fairly swiftly and at a good…
Arrived fairly swiftly and at a good price.
I have used tis brand for some years and love the taste
10 giugno 2026
Simply the Best
Excellent products, excellent company - simply the best coffee beans - for taste , strength and aroma.
For those of you who love real strength and aroma I would thoroughly recommend the 'Fuji Mountain' coffee beans 5/5.
5 giugno 2026
This is my favourite and only one…
This is my favourite and only one coffee I drink for many many years. Little disappointed with time of delivery this time.
4 giugno 2026
No delivery and no response
I've had a subscription for some time and other than an out of stock blip a few months ago, everything had been fine...until now. My most recent delivery hasn't arrived despite the money having been taken. My emails have gone unanswered.
8 giugno 2026
Non scritta su invito
Always great service
Delivered on time, securely packaged. Always great service & communication from Ueshima!
29 maggio 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.