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Valutata 1 stelle su 5

Arrogant engineer. Dishonest and unclear about the fees for connecting tv to sky, found lots of things to overcharge for - as stated on invoice, "2 long cables at £75 each", Totally disproportionate c... Leggi di più

Valutata 1 stelle su 5

PLEASE AVOID, AVOID, AVOID Came on a call-out, charged £600./00 to install a £25.00 piece of kit then didn't connect it properly so it failed. Then.. condemned the system and wanted £5,000.00 to in... Leggi di più

Valutata 1 stelle su 5

Charged a vulnerable relative more than £600 to install an aerial. Even taking into account cost of parts and labour, this person was absolutely taken advantage of. We got nowhere with customer serv... Leggi di più

Valutata 1 stelle su 5

Avoid this company at all costs, i had an aerial replaced in july and they quoted prices on phone excluding vat and then over charge for an aerial replacement labour costs are extortionate had they be... Leggi di più

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2,2

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TrustScore 2 su 5

2K recensioni

5 stelle
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2,2

Tutte le recensioni

(2289)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Would give less stars if we could

Would give less stars if we could. They charged us £420. For a new socket and aerial. He was on the roof for about 10 minutes and I have since found out that that is a 2 hour job at least. So obviously he only pretended to fit the aerial. Also a new aerial should only cost £150. Tops and a new socket about £30. Including VAT. I phoned their customer service to complain and they were very rude and aggressive with me. Never use this company, they are thieves and con artists.

15 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Very Disappointed

Guy who came out was very nice, however unlike to web page they won't tidy away the cables, they won't make sure that the TV is up and running, they won't ensure that the TV can ACTUALLY reach the plug socket.

They will charge TOP amount and do a half arsed job.

Very disappointing.

3 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Trustworthy

Matt from tvaerialcompany fixed my aerial issues today for three TVs. Matt was polite, tidy, efficient and, most importantly, trustworthy.

Good Job!

24 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

excellent work carried out by matt

Matt the engineer installed the dish and cables to 3 rooms he provided us with options and sound advice,courteous,punctual and at a very fair cost .We are very happy with the installation andhighly recommend Matt and tvaerialcompany. Stewart h

22 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Incredible service from Ahmad - 5****

Incredible service from Ahmad - within ringing at 8am, the job was done same day by 11am! Hugely knowledgeable, efficient and absolutely lovely guy. So impressed and glad I used TV Aerial Company. Thank you Ahmad!

21 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent service - highly professional engineer

I would highly recommend this company. The engineer who visited the property, Darrel was informative at every stage of the job. He explained everything that needed to be done in an informative and professional manner. Felt confident in the work being carried out. Very happy.

13 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Brilliant Service!

The gentleman Darren who assisted me was professional, prompt, helpful and was able to connect up my television. I am very happy with the services provided. Darren also went over and above his duties to explain the problems that need resolving too. A 5 star service 🌟 . I would gladly recommend him to friends and family! NM

10 settembre 2022
Non scritta su invito
Valutata 4 stelle su 5

Emergency repair

Emergency repair . Got sorted quickly.
Initial confusion over timeslots . As they don't offer them despite what said by Call Centre .
Engineer Lawrence knowledgeable and got on with repair quickly and efficiently . No complaints there .

15 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

What an efficient company

What an efficient company. I enquired by email, got a call back in minutes and the job was done before lunchtime the following day. Carl the engineer was excellent and wouldn't be beaten as at first the high trees caused signal problems but he found a way around it. Cant recommend this company high enough.

28 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

GOOD JOB ANDREW

Andrew turned up, explained the job and got on with it, and tidied up afterwards. I am very happy with the service provided, I will use them again.

11 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

TV Aerial installation - Gavin Short

Gavin Short came to do a quote and then fit a TV Aerial, from start to finish the service was excellent! Explained everything, spent time exploring what the best solution would be both practically and aesthetically. Great quality job, clean, and respected the home.
Would highly recommend!

20 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

I do not understand how this company…

I do not understand how this company has so many positive reviews as they are the worst company I have ever dealt with.
I contacted them 6 weeks ago as our Freesat in our holiday home was not working correctly.
They eventually took the freesat box away 4 weeks ago and I have never heard from them since despite trying to contact them regularly.
So at the moment I have been without TV for 6 weeks and am out of pocket by £800.
My advice is to not go anywhere near this company.

25 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

DO NOT USE THIS COMPANY

Do not use Aerial Force or TV Aerial Company, they are the same. I called out an engineer from Aerial Force to fix our Free Sat dish that had moved with the storm and explained that the dish was high on a chimney. He did not want to climb the chimney but proceeded to test our signal to reposition our dish. His quote was for nearly £1200, I could not believe it! He still charged me £84 despite not attempting to fix our dish. I then called TV Aerial Co not realising they were one of the same. This call out was free for a quote. The engineer arrived in an Aerial Force van, so I mentioned that I had received an outrageous quote. He knew exactly who the other engineer was and said he ALWAYS OVER QUOTES to boost his bonus!!! His quote came in at £500 including a new dish. I have tried to complain..outrageous cowboy company. DO NOT RISK GETTING RIPPED OFF.

23 maggio 2022
Non scritta su invito

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