Absolutely brilliant company. No hassle, easy support, and low tariffs. Unfortunately I have had to switch but only due to getting an electric car and them not offering an EV tariff currently. Hopeful... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I had a query with my meters, so I contacted Tulo Energy who responded quickly and resolved my query to my satisfaction. They were very helpful and friendly. I would recommend Tulo to everyone.
Very speedy reply from the chat function. George was very helpful in estimating our annual usgaey in kWh.
So far so good. Switch went smoothly within a few days. App registration without any problems. I've managed to change date of direct debit via email without any problems and yes first direct debit is... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Tulo, we know that managing your energy can feel complicated and overwhelming. That's why we strive to make our service as simple and straightforward as possible, so you can focus on what matters most to you without it costing the world. With Tulo, you can expect clear and transparent pricing, with no hidden fees or surprise charges. Our user-friendly platform allows you to easily manage your account and track your energy usage, so you can make informed decisions about your home energy.
Informazioni di contatto
Vinegar House, 39 Foregate Street, WR1 1DJ, Worcester, Regno Unito
- 0333 0165 542
- help@tulo.energy
- tulo.energy
Ha risposto al 27% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They put things right
They responded immediately when I realised that I had made a mistake with our meter readings.
Very speedy reply from the chat…
Very speedy reply from the chat function. George was very helpful in estimating our annual usgaey in kWh.
Credit return
George was very helpful, quick and informative! Great service
Very good rate
Very good rate. over the year paid regular direct debit causing over payment, which was refunded promptly by customer service on request.
I had a query with my meters
I had a query with my meters, so I contacted Tulo Energy who responded quickly and resolved my query to my satisfaction. They were very helpful and friendly. I would recommend Tulo to everyone.
Amazing customer service
Amazing customer service. Really responsive.
Quick and easy fix
Absolutely Disgraceful
Absolutely Disgraceful. They ignore a faulty meter issue for months, which now traps me into staying with Tulo, then raise prices knowing full well I cannot switch if I wanted to. Absolute scam.
Great first experience of your customer…
Great first experience of your customer service. This was my first call made to you guys and my call was handled without any delay and then my query was handled without delay as well.
Direct Debit change
At first I thought your answer about being unable to change DD date due to restrictions was going to be a problem however I assume this was a bot and a real person sorted problem out in two messages thank you
Absolutely brilliant company
Absolutely brilliant company. No hassle, easy support, and low tariffs. Unfortunately I have had to switch but only due to getting an electric car and them not offering an EV tariff currently. Hopefully they will offer one in future and I will return.
Very responsive to calls and the…
Very responsive to calls, provided adequate amount of information and to my level of understanding, making me feel valued.
Gemma was polite and efficient
Gemma was polite and efficient. Solved the problem swiftly.
Excellent service
Excellent service! They resolved my issue quickly and professionally. Highly recommend!
Quick Refund provided.
My query was dealt with quickly and efficiently, highly recommend Tulo energy.
Tulo Energy the best experience made…
Tulo Energy the best experience made easy. I spoke today with George not because I had a problem, but just to Thank the company for saving us money with lower standing charges.he spoke to me as though I were family, he was so polite and a credit to Tulo Energy. Would highly recommend them to others
Best energy company experience
Outstanding customer service - super friendly and efficient. Best energy provider I’ve ever used.
Direct debit changes
This is my second time using the chat and Gemma was very helpful with updating my direct debit due to high credit.
It was very quick to be redirected to an advisor and all was sorted within 10 minutes.
Thank you again Gemma.
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