Excellent service and product. Storm Trooper helmet, ordered via Groupon deal and I thought it would take ages to arrive as those often do but Treat Kitchen exceeded expectations. Arrives within jus... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
These look unbelievable. I wish I could eat them all now but they’re Christmas presents. This company is great, super quick responses (Scott Sawyer) and really helpful finding the best option for me!... Leggi di più
Bought the raspberry and white chocolate muffin mix in a bottle. Looked great when it arrived and very prompt delivery. Easy to make with kiddos and looked fab coming out of the over. Unfortunately, t... Leggi di più
L'azienda ha risposto
First of all customer service is amazing. I can’t thank Lydia enough over the last week for her help and support. Secondly always helps if what your purchase is nice! Products are gorgeous,... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Welcome to Treat Kitchen, home of gorgeous gifts and delicious delights, including gourmet & vegan sweets. We are a creative food gifting company based in Nottingham bringing you tasty edible gifts that look and taste amazing. Our team are passionate about teaming quality confectionery with beautiful packaging that can be upcycled and used again.
Informazioni di contatto
Nottingham, Regno Unito
- store@treatkitchen.co.uk
- ttkconfectionery.co.uk
4,6
Eccellente
208 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Awful
Got a gingerbread house kit. All broken pieces, but not only that… the actual gingerbread tastes disgusting! Very disappointed!
28 novembre 2024
Non scritta su invito
Risposta di Treat Kitchen
Hi Kay,
Thank you for your review - it's certainly not what we expect to hear.
Please can you drop me an email to scott@ttkconfectionery.co.uk so we can organise a replacement for you.
We will always do our best to help when things don't go as expected.
Many thanks,
Scott
Avoid
Ordered reindeer kit all biscuits were broken. £12 box of smush. Tried to contact them but they don’t reply.
23 novembre 2024
Non scritta su invito
Risposta di Treat Kitchen
Hi Bobby, thank you for leaving a review - it's important for us to know when things have gone well - or when they haven't. I've checked with the team here but we don't seem to have received any messages from you regarding the broken gingerbread.
Rarely (but it does happen) products do get damaged in the post and when this does occur, we'll always do our best to help - whether that's with a replacement or a refund.
I'd love to help you resolve this so please can you drop me an email to scott@ttkconfectionery.co.uk and I'll do my best to help.
Thank you,
Scott
Disliked that it was damaged and in…
Disliked that it was damaged and in bits, so it was like putting a puzzle together which WAS NOT FUN! If I paid full price for this I would be fuming....
23 novembre 2024
Non scritta su invito
Risposta di Treat Kitchen
Hi Jenna,
Really sorry to hear that the goodies didn't arrive in one piece!
We do try to package our products well enough to survive delivery but can't always guarantee they'll meet a nice courier!
Please can you drop me an email to scott@ttkconfectionery.co.uk so I can organise a refund, replacement or box of treats to come your way?
We'll always do our best to help when things don't go to plan.
Thank you,
Scott
Gingerbread house came broken
Gingerbread house came broken, stale and taste burnt, doesn't leave me with confidence to order anything else
16 novembre 2024
Non scritta su invito
Risposta di Treat Kitchen
Hi Denis,
Thank you for your review - we appreciate all feedback as it helps us improve the next time.
We've not had any other comments about the taste of the gingerbread (apart from it being delicious) - as we create our products to give people happy memories and to make smiles.
I'd love to help resolve this for you so please can you drop me an email to scott@ttkconfectionery.co.uk and I'll do my best to help.
Kind regards,
Scott
World Class Customer Service
Ordered some Gingerbread biscuits and unfortunately the courier had mishandled them and came broken. Lydia was top class and sent replacements out immediately.
14 novembre 2024
Non scritta su invito
Looked great, tasted not so great
Bought the raspberry and white chocolate muffin mix in a bottle. Looked great when it arrived and very prompt delivery. Easy to make with kiddos and looked fab coming out of the over. Unfortunately, the taste wasn't great - very sweet and artificial tasting raspberry flavour. Most had to be chucked which is not a normal occurrence in this cake mad house!
22 ottobre 2024
Risposta di Treat Kitchen
Hi Jen,
Thank you for the honest review - we do genuinely appreciate your feedback.
We've not had any other feedback like this about the baking bottles but I've passed it onto our Buying Team to record.
Please can you drop me an email to scott@ttkconfectionery.co.uk so I can organise an alternative baking product for you.
Thank you,
Scott
Easy peasy
Love the concept of this just tip into bowl with a few added ingredients although instructions could be better even with my glasses on they were hard to read but overall great product
22 ottobre 2024
Delivery was prompt
Delivery was prompt. The product i choose really taste good. I recommend people to purchase the prpduct.
20 ottobre 2024
Just fab
Easy to order, very impressive packaging, was missing part of order but rectified quickly and efficiently... ordered 3 Xmas gingerbread kits, very impressed when they arrived, gifts for family and friend, I know they will love. Thank you Treat Kitchen xx
30 ottobre 2024
Non scritta su invito
Lovely products and very high standard
22 ottobre 2024
Sweet heaven...
This is the only place I can buy my favourites sweets in a bottle so always stock up on them when I can.
Plus they do have good offers on from time to time.
11 ottobre 2024
Nice package of sweet treats bought as…
Nice package of sweet treats bought as a gift and delivered quickly. They are good. Thank you.
1 ottobre 2024
Great service very quick love the item.
Great service very quick. Lovely present for my son at Christmas he will love it.
Very please. Will be back to this company.
29 settembre 2024
The guys at TTK are great people to…
The guys at TTK are great people to deal with!
13 settembre 2024
Non scritta su invito
Very impressed
Easy to order and well packaged and when I did have an issue of a missing item, it was dealt with very quickly with no fuss or bother and arrived within a day or two.very impressed.
28 agosto 2024
Fabulous company with great products
Fabulous company with great products. They may loom a little more expensive but when you check how much each product makes, it's great value for money
17 agosto 2024
Efficient with delivery ie received…
Efficient with delivery ie received within a few days of placing order, however did not find the sour products sour and they were very soft, like Turkish-delight-soft, which I didn’t really care for. Have given all 3 tubs, 1 strawberry bottle and the little packet to my cleaner.
7 agosto 2024
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.