Sherlyn was extremely helpful and concerned when I told her I ordered the product in May and never received it. She asked me to send her all the details and information I had and she would try and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Sherlyn was extremely helpful and concerned when I told her I ordered the product in May and never received it. She asked me to send her all the details and information I had and she would try and... Leggi di più
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Joe Jenkins here, I had a wonderful experience with Mickey, he took care of my problem, a very polite and professional young man, I have been on Sculptique for only a couple of weeks and ALREADY I ca... Leggi di più
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I have been trying out this Sculptique Lymphatic Drainage capsules for 2 months and I am loving it. I have been feeling great and believe it's these natural capsules. Great product. I had to call to s... Leggi di più
L'azienda ha risposto
Jenny made everything very crystal clear and she never disputed the warranty that was in place or any of the money back guarantees. Everything was very transparent with complete follow up. I am curren... Leggi di più
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Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 72% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have had the same problem as many others on here. I made a one time order and am getting product sent to me regularly and I can’t stop it!!
Don’t purchase anything through PayPal or other third parties. I can’t find a way to stop this.
Also the company has never replied to my emails and their bottle label has no phone number.

Risposta di Trysculptique
I have had several email communications that were more than frustrating. I did not realize that this was a subscription, so after receiving the second order I emailed them to cancel my subscription. They asked for my reason, and I gave it to them (have more than enough product). BUT THEY DIDN'T CANCEL IT!! I have now received my 3rd order and have asked for a refund. This proves to me their bottom line is more important than their customer's wishes. I have noticed no positive effects from this product either. What a scam!

Risposta di Trysculptique
Dena was very quick to fix my issue and pleasant to work with.

Risposta di Trysculptique
Well handled call. He knew what was going on about refund. I’ll call back in week to see if refund went through. Pleasant experience.

Risposta di Trysculptique
My contact Maricel was very professional and efficient. She was able to confirm cancellation with a minimum of trouble. I highly endorse here professionalism.

Risposta di Trysculptique
Dina was very helpful on my cancellation of my subscription. She was very polite and well spoken.

Risposta di Trysculptique
Mary is a true professional with prompt and efficient communication and remedies. Highly recommend.

Risposta di Trysculptique
Hello, my name is Lloyd Harrison. I'm writing this review because I want to express how grateful and appreciative I am for the professional support I received from Maica.
I placed my order with Sculptique a couple of months ago, received my order in a timely fashion. I really didn't think it was doing anything for me at the time, so I stopped taking the supplements and decided to change my regimen, in order to lose a little weight naturally. Which I achieved and still achieving.
But as of right now I'm not taking that supplement. I wasn't aware that I was on a subscription, I thought I made a one time purchase. Last night I was charged for another order, and I wasn't aware of it.
When I received an email that the order was about to be shipped, I immediately went to the website, and requested a refund and for the second order not to be shipped.
Because it was very early Sunday (12:54am pdt) morning, I wasn't expecting a response until sometime Monday.
But Maica, having care for customer concerns and displayed professionalism, provided excellent customer care and provided the results I really really requested to be done.
So this review is really Big kudos and gratitude to Sculptique for hiring professionals like Maica, who go above and beyond to satisfy the customers. I do understand the customer is not always right.
There's no one right or wrong in this situation. I just was unaware when I made the first purchase, that it was a subscription. But once again Maica, providing excellent customer care, made the correction.
So, l just want to say thank you to Sculptique and thank you very much Maica, for making the correction and honoring my request. This is a great company with a professional customer caring staff, and I will be returning as a satisfy customer. Thank you again!
Warmest Regards,
Lloyd Harrison

Risposta di Trysculptique
Mary was extremely helpful. She did offer me discounts, and I appreciate that.

Risposta di Trysculptique
Jamaica from Scultique was friendly and very helpful. She helped resolve my issue quickly with a very positive and professional demeanor. I appreciated her assistance. I was dreading the transaction but it went really well!

Risposta di Trysculptique
Well I was concerned after I read reviews regarding customer service and refunds from sculptique being hard to contact and trouble getting refunds. I was charged for 3xtra products after purchasing lymphatic drainage the sales funnel kept jumping to more products when I declined each one. Then see my statement and noticed they charged me for all 3 that I declined buti called and the lady answered my call and immediately removed the Xtra products issued me a refund for all 3 and canceled the subscription that I was inadvertently enrolled in w/o my knowledge. I am extremely thankful that my experience with CS was a positive interaction with exact results i needed. Thank you Sheeba!!!

Risposta di Trysculptique
I believe they have a good product although it was not for me. The customer service was great. They resolved my issue promptly

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Great customer service, answered and solved my question. Spoke very clear.

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I liked the product - I just didn't want a subscription.
Leana (customer service rep) was very helpful in promptly canceling my subscription. Job well done.

Risposta di Trysculptique
Maia was excellent. She replied to each concern quickly and efficiently. She answered all my questions and concerns and I hope my actual return will be handled as wonderful.
She had great customer service skills.
Mary Lafata

Risposta di Trysculptique
The girl I talked to was very helpful. She understood my situation and helped me out by processing a refund.

Risposta di Trysculptique
Thank you Maica for your help. I appreciate the effort that you put in to help with my request.

Risposta di Trysculptique
Leana conducted some discovery, understood my request and completed what I was looking to do

Risposta di Trysculptique
When I realized that I had a subscription and hadn’t intended to subscribe I contacted the company. They responded quickly and effectively. All representatives were helpful and pleasant. Especially Maica. Very satisfied

Risposta di Trysculptique
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