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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’ve been seeing Dr. Gormley for a year now and have been impressed by his compassion and professionalism. He got my meds right and I’ve experienced relief from depression for a longer period of time... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Scam fake reviews, please don't rely on minded for help or prescriptions, Ive been charged 2x's and havent had one dr appointment, I've already emailed you right before I left this message asking for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

went there for severe anxiety and mild depression. got prescribed zoloft and kevin was super accommodating and was very fun to chat with, super sweet and fun guy. he genuinely wants to see you succeed... Leggi di più

Valutata 5 stelle su 5

I have been with minded since last spring. I LOVE this program. Recently TryMinded has made some adjustments and the patient can see the same provider each month. I appreicate this change. I feel like... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di salute mentale
  2. Clinica per la salute mentale
  3. Venditore di prescrizioni mediche online
  4. Psichiatra

Scritti dall'azienda

Minded is an online psychiatry practice that specializes in treating women. We provide expert mental health care and medication management that's sensitive to what's going on in a woman's life, body, and mind at every stage of her life. Appointments are available within 7-days. We are online, and open every day and prescribe medications, if appropriate, to people 18+ in New York, New Jersey, Florida, Pennsylvania, Illinois, Texas, Virginia and California. Minded now accepts many major commercial insurers.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

607 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Didn’t work my appointment never worked…

Didn’t work my appointment never worked so I couldn’t see my doctor

24 febbraio 2023
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Risposta di Minded

Hi there—thank you for taking the time to leave a review, and we're very to sorry to hear about this mix-up. If you could send an email to support@tryminded.com, we'll get you rebooked as soon as possible.

Valutata 1 stelle su 5

Their website says they prescribe…

Their website says they prescribe certain medications with a prior prescription. I’m in California which is a state that allows online refills. I was in between health insurance and minder was much less than a dr visit for me so i thought it might be a good option. It was a complete waste of money. The np i got had a god complex, said he never prescribes my medicine. I let him know that they shouldn’t advertise this if they can’t do it, as i wasted money as i trusted their policies on their website. When i said it’s false advertising he used an excuse that the Covid emergency for telemedicine was over so he can’t prescribe it. When i asked how that has anything to do with what is on minded’s website info he then change it to he never prescribes it and minded doesn’t say that, he said i misunderstood. I showed exactly him where it was in the website he played dumb. When i asked what he recommended he listed nothing that could be taken on demand for a panic attack. I don’t have anxiety often and don’t want to take a ssri or antihistamine daily. I don’t like to take medications in the first place. I asked if he can prescribe a beta blocker to help lower my heart rate when a panic attack causes my heart to race and he said no, only Paxil/ ssri drugs, which i won’t take as they don’t feel safe to me. Too many side effects. Overall it was very false info, so i requested a refund to which minded refused , stating it is to the discretion of the dr… why would minded provide me with a doctor who refused to prescribe a medicine that they promote on their website. It was a Terrible experience. I ended up waiting it out until my insurance was reinstated for a dr visit for a refill, which they happily gave me. I do not recommend minded due to their misleading info. Not trustworthy.

4 gennaio 2023
Non scritta su invito
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Risposta di Minded

Hi there—thank you for taking the time to leave a review. Due to the end of the Public Health Emergency, as of February 6, 2023, Minded no longer prescribes any controlled medications, including stimulants, benzodiazepines, and some sleep medications. We're very to sorry to hear this wasn't clear upon sign-up, and are happy to hear you have found a treatment method that works for you.

Valutata 1 stelle su 5

My doctor was great but now after all…

My doctor was great but now after all the time and work to get my medication transferred to Minded they are no longer prescribing Alprozalam. Bye . Lost business. Still plenty of other pharmacy options who can prescribe effective medication for people who follow rules and are not drug seekers. Not all of us who use Alprozalam are drug addicts. Specially when everything is on record and we follow rules we still pay for those who use it to get high. Great system for Minded to lose even more customers. Oh well their loss . I still get mine from a doctor who cares and less drama. Avoid Minded and their drama. Keep looking.

23 febbraio 2023
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Risposta di Minded

Hi there—thank you for taking the time to leave a review. Due to the end of the Public Health Emergency, Minded is not able to prescribe controlled medications. However, we're glad to hear you found a provider who best fits your needs.

Valutata 5 stelle su 5

My nurse practitioner is amazing and…

My nurse practitioner is amazing and attentive. Very helpful I finally feel in control

8 febbraio 2023
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Risposta di Minded

Hi there—thank you for taking the time to leave a review. We're so happy to hear our provider has been able to help and support you.

Valutata 4 stelle su 5

Thumbs upi

I have always had a positive experience with minded. Very convenient and easy to use Minded. I would recommend to everyone. Right now through transitioning it can be a bit difficult. Once the wrinkles are ironed out I will rate 5 stars.

22 febbraio 2023
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Risposta di Minded

Hi there—thank you for taking the time to leave a review. We're so happy to hear you've had positive experiences using our service. We're working to make Minded the best it can be for all our members, and we appreciate your understanding during this time. Thank you for choosing Minded for your mental health care!

Valutata 1 stelle su 5

Medication list is limited, horrible customer service, very expensive

I had an awful experience. I just wanted to renew my very normal prescription for light anxiety and trouble staying asleep. I had received busiprone and trazadone from Kaiser Permanente for three years and was pleased. But had to switch employers and thus insurance companies.

The doctor came late, talked at me rather than listen, and told me my medication wasn't on his list of ready-and-approved medications. He prescribed me something that I've never taken and which was for more severe symptoms than I have.

I asked to cancel. Minded team wrote me back to say they canceled. And then three months later I realized I was still getting billed 45 every month. I wrote them back because you can't call in...

They said I had canceled. I sent them proof that they were billing me. And then they said, "Madame, you canceled but then you asked us to put you back on."

What??

All I can recommend is that you avoid this company. There are so many more efficient and attentive and honest online doctors out there.

15 febbraio 2023
Non scritta su invito
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Risposta di Minded

Hi there—thank you for taking the time to leave a review. We're very sorry to hear that you didn't have the experience you were hoping for. Our providers prescribe medication based off their clinical judgement and expertise.

We apologize for the mix-up with account cancellation, and if you'd like to discuss this further please send an email to support@tryminded.com and we'll be in touch.

Valutata 1 stelle su 5

Computer issues

First of all I missed my appointment and had to call because you changed your computer system and it wouldn't let me in. I had to have (Taylor who was awesome) redo my email address and password at least 6 times before we finally got in. So my appointment was changed to 4:45 and I couldn't hear anything she was saying. These were all computer issues so I 'm not blaming anyone. With anxiety issues something like this can really throw you. I just hope my next visit runs more smoothly.

15 febbraio 2023
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Risposta di Minded

Hi there—thank you for taking the time to leave a review. We want to sincerely apologize for this inconvenience. We recently launched a new patient portal, and had some issues with people logging in. We are very sorry that you were impacted, but we're happy to hear you were able to get re-booked.

We’re so sorry to hear about the computer issues as well. If you’d like to discuss this further with a member of ur Concierge Team please reach out through the patient portal or send an email to support@tryminded.com. We’re looking forward to seeing you at your next appointment.

Valutata 5 stelle su 5

Five Stars

He was patient, alert, understanding, and helpful.

14 febbraio 2023
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Risposta di Minded

Hi there—thank you for taking the time to leave a review. We are glad to hear you are satisfied with our service and provider.

Valutata 1 stelle su 5

No one showed up for my appointment

No one showed up for my appointment, and conflicting instructions were given for how to get into my acct.

14 febbraio 2023
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Risposta di Minded


Hi there—thank you for taking the time to leave a review. We want to sincerely apologize for this inconvenience, and would like to get this issue resolved as soon as possible.

We launched a new patient portal last week and had some issues with people logging in. We are very sorry that you were impacted, but we're happy to let you know that the issue has been resolved. I’ve let our Concierge Team know you’ve reach out here, and a member of our team will be in touch shortly to further assist you.

Valutata 5 stelle su 5

It's a great service to use ..

It's a great service to use ... legit and professional practitioners especially the one I "go to" Bridgett Gant. It doesn't need to take too much time out of your day and they care about treating your concerns.

14 febbraio 2023
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Risposta di Minded

Hi there—thank you so much for taking the time to leave a review! We are so happy to hear you enjoyed your appointment with our provider.

Valutata 5 stelle su 5

My doctor is always available for me

My doctor is always available for me. My prescription is the right for me. Very happy with Minded

14 febbraio 2023
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Risposta di Minded

Hi there—thank you so much for taking the time to leave a review! We are thrilled to hear you are satisfied with our service.

Valutata 5 stelle su 5

Professional staff

Professional staff. Always the best.

8 febbraio 2023
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Risposta di Minded

Hi there! Thank you for taking the time to leave a review. We're happy to hear that you're satisfied with our service.

Valutata 1 stelle su 5

It’s a scam

It’s a scam. I think they are probably being shutdown or something. They basically took my money and that’s it. They got back to me once saying people are having trouble signing in knowing that I have already paid for an application I’m going to get because I can’t sign in??? They are legit ripping people off

10 febbraio 2023
Non scritta su invito
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Risposta di Minded

Hi there—thank you for taking the time to leave a review. We launched a new patient portal last week and had some issues with people logging in. We are very sorry that you were impacted, but we're happy to let you know that the issue has been resolved. We'd love to get you rescheduled as soon as possible. To reschedule you can now log in to your patient portal or, if you prefer, you can give us call at 909-442-0618 or email support@tryminded.com. Thank you for your patience, and we look forward to seeing you.

Valutata 5 stelle su 5

Excellent provider!

My appointment with Jaejung Lee are always great! She’s very professional and helpful!!

7 febbraio 2023
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Risposta di Minded

Hi there! Thank you for taking the time to leave a review. We are so glad to hear you love your provider. :)

Valutata 5 stelle su 5

I'm so thankful I found minded and…

I'm so thankful I found minded and someone who seeks to understand what I'm going through!

3 febbraio 2023
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Risposta di Minded

Hi there! Thank you so much for taking the time to leave a review. We're thankful to have you as a member, and are glad to hear we've been able to help. :)

Valutata 5 stelle su 5

Kevin was great

Kevin was a great listener and made me very comfortable with my first experience

1 febbraio 2023
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Risposta di Minded

Hi there! Thank you so much for taking the time to leave a review. We are glad to hear you felt comfortable with and heard by Kevin. :)

Valutata 5 stelle su 5

This service is amazing im getting so…

This service is amazing im getting so much help!

1 febbraio 2023
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Risposta di Minded

Hi there! Thank you so much for taking the time to leave a review. We are so happy to hear that we've been able to bring you the care that you deserve. :)

Valutata 5 stelle su 5

James woodard

The drs are the most friendly,most courteous,and caring drs that I've ever experienced

2 febbraio 2023
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Risposta di Minded

Hi there! Thank you so much for taking the time to leave a review. We are happy to hear that you felt comfortable with and heard by your provider. :)

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