Great customer service! It took a little work to find the company (apparently it changed names) and a couple of emails to finally get a refund on a delivery ( forgot to cancel subscription). Definitel... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I received my order promptly and it was as advertised! I made a mistake when ordering and the crew addressed my issue and their story was great! Thank you Living Core I will contact you for any more... Leggi di più
Arlyn was very helpful when I needed to pause my auto ship. She was able to pause my shipments for 90 days so I can use the supply that I have. She also was very helpful with my current shipment enrou... Leggi di più
Gem was professional, timely with responses and easy to communicate with. She made us feel that she was sincerely concerned about our experience
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Emphasis on the Customer
Customer service was flawless in suggesting options in a respectful and professional way.
It's one thing to have a great product. It's quite another to have a great team as the face of the product.
Veronica was very helpful in addressing…
Veronica was very helpful in addressing my concerns.
I ordered their product and was pleased…
I ordered their product and was pleased to have received it, It was a special offer buy one get one free; but the company combined the two into one; but on the product renewal - the number of products order was two. This is not what I expected and my bank stopped the transaction. I contacted LivingRoot Organic Ceylon Cinnamon Powder and they emailed that the issue had been resolved.
Arlyn responded quickly and…
Arlyn responded quickly and professionally to my request to change the frequency of my recurring order. Thanks, Arlyn!
They were very helpful to resolve the…
They were very helpful to resolve the problem I had.
Anna was quick at responding to my…
Anna was quick at responding to my e-mails. She explained how my subscription works and told me when my order was shipped.
Veronica was very quick with a response…
Veronica was very quick with a response to my request. She gave me options and followed through with what I decided.
Prompt reply
Prompt reply. I am satisfied with the outcome of this situation. I will order from these folks again.
I have never had a problem resolved so…
I have never had a problem resolved so quickly and efficiently. I really appreciate that. Veronica was excellent … give her a raise!!!
Any inquiry I had were promptly…
Any inquiry I had were promptly addressed. Anna was a great resource and truly appreciated all her help.
Easy Cancellation
Anna was very helpful in cancelling my subscription.
Arlyn was able to cancel my order very…
Arlyn was able to cancel my order very quickly. I would like to recommend your company change its packaging to make it much larger for people to read and give a little more detail on the recommended dosage amount and best time to take it.
Excellent communication
Although there was a problem with the international supplier, this company was very quick to respond to any questions in regard to the order.
I had a problem with my order and Anna…
I had a problem with my order and Anna solved it - swiftly, efficiently and with understanding. Couldn’t ask for anything better - thank you!
Customer Service, Shipping and Communications
My experience with your customer service rep, Anna, was great! I had no problems communicating with her. She was prompt and efficient in handling my issue. I can't say the same for your company. Product was only shipped after I questioned why I was charged but had received nothing. Then I got a notice that more product was shipped from China and was charged again. Communications and shipping issues are a problem in your company. I will be careful never to order from you again.
Very quick response to my email
Arlyn was very helpful with my dilemma…
Arlyn was very helpful with my dilemma and was prompt in taking care of this issue.
Arlan was very helpful and professional…
Arlan was very helpful and professional in dealing with my request for cancellation. Thank you !
Customer service was great.
Your representative, Anna, was so very helpful and kind to work with. She helped me a great deal with my order.
I appreciate her canceling my order.
Thank you for clarification
Thank you for clarification to all the items I questioned.
Your responses have been timely and informative.
Wishing you a wonderful day.
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