Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved on... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Trust on tap found us an excellent PA at short notice. They were very responsive over a bank holiday weekend

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di assistenza sanitaria domiciliare
  2. Organizzazione di servizi e supporto per i disabili
  3. Assistenza agli anziani

Scritti dall'azienda

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Informazioni di contatto


4,6

Eccellente

TrustScore 4.5 su 5

175 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Huma has been one of the best things to…

Huma has been one of the best things to enter our lives. That may sound over the top but she is absolutely brilliant. The words 'thank you' never seem to be enough.

14 luglio 2025
Logo di TrustonTap

Risposta di TrustonTap

Joanna,
Thank you for your kind words. Really appreciated.
William
Founder & MD
TrustonTap

Valutata 4 stelle su 5

We were able to find a really good…

We were able to find a really good carer through this platform. We would give five stars, but unfortunately, the carer is occasionally not able to come every week. When she does come, though, she is brilliant.

9 agosto 2025
Non scritta su invito
Logo di TrustonTap

Risposta di TrustonTap

Thank you for this, Veronica,
William
Founder & MD

Valutata 3 stelle su 5

Brilliant with regards to setting up…

Brilliant with regards to setting up last minute care for my dad, the only let down was that the carer didnt really engage with him. No rapport , which was a shame given that the carers hour per day company was all the company he had.

28 luglio 2025
Logo di TrustonTap

Risposta di TrustonTap

Thank you for your feedback. I am very glad that we were able to provide help for your father at short notice, but am sorry that there was insufficient rapport between the carer and him. We are very happy to suggest other carers who may be able to help.
William
Founder & MD

Valutata 5 stelle su 5

Sue MacPartlin - professional, caring and kind

Sue MacPartlin became my mother’s carer last year and we certainly struck gold. She developed a very close bond with my mother very quickly. She went over and above with the care she provided. She treated my mother with respect and dignity at all times and I couldn’t have wished for anything more. Sadly my mother passed away suddenly and Sue has offered us her support too.

4 giugno 2025
Non scritta su invito
Logo di TrustonTap

Risposta di TrustonTap

Karen,
Thank you for your feedback. Much appreciated.
I am very sorry to hear about your mother. Please let us know if there is anything else we can do
William
Founder & MD
TrustonTap

Valutata 5 stelle su 5

Great service! Easy to put a carer in place

We used Trust on Tap after being let down by an in house carer service where my elderly mum is resident.
They were very supportive with the initial set up.:
The great thing is you can choose your carer, illness and holidays aside it will always be the same person so mum has and will continue to build a great relationship with her and there is scope to increase the hours as mum’s needs arise with no problem!
Thoroughly recommend Trust on Tap to anyone who needs a carer!

27 maggio 2025
Logo di TrustonTap

Risposta di TrustonTap

Thank you for your kind words,
William
Founder & MD

Valutata 5 stelle su 5

Amazing care from Tara

My mother received the most amazing care from Tara. She provided thoughtful, personal, supportive care which felt more like a caring friend than a professional service. She did everything to make our mum's life varied and interesting when possible, and helped out with daily tasks with warmth and enthusiasm. We totally trusted her with our mum and are forever grateful for making the last few months of our mum's life so comfortable and happy.

12 febbraio 2025
Non scritta su invito
Logo di TrustonTap

Risposta di TrustonTap

Melling
Thank you for your kind words.
William
Founder and CEO

Valutata 5 stelle su 5

So reliable

So reliable, always has your health and safety first.
OLIVER MENDOZA is my PA, I honestly could not cope without him.
Thank you

21 febbraio 2025
Non scritta su invito
Logo di TrustonTap

Risposta di TrustonTap

Nichi,
Thank you for your kind comments. I am glad that we have been able to help
William
Founder & MD, TrustonTap

Valutata 5 stelle su 5

Excellent Service

Trust on Tap has provided a willing and cheerful carer for Mum, fitting in well with the routine here and always anxious to help in any way required to make life easier for Mum.

7 marzo 2025
Non scritta su invito
Logo di TrustonTap

Risposta di TrustonTap

Elaine
Delighted that we have been able to help
William
Co-founder & MD

Valutata 4 stelle su 5

We appreciate your recommendation of a…

We appreciate your recommendation of a carer at short notice & found her very experienced & caring. She also understood the client that she was caring for & was very diplomatic

11 marzo 2025
Logo di TrustonTap

Risposta di TrustonTap

Many thanks for your feedback
William
Managing Director and co-founder

Valutata 5 stelle su 5

Great service

Great service, all very reliable and able to tailor exactly to meet our needs. Highly recommend

13 gennaio 2025
Logo di TrustonTap

Risposta di TrustonTap

Charlotte,
Thank you for your feedback. Much appreciated
William

Valutata 5 stelle su 5

when my mother discharged

when my mother was discharged from the hospital. A care plan was given to her. The fact that my mother lived with us made things extremely stressful for the family to start.The carers were very professional, the process went very smoothly, and the communication was professional. I want to express my gratitude to all of the carers who visited our home and took care of our mother, showing her love and affection.

20 dicembre 2024
Non scritta su invito
Logo di TrustonTap

Risposta di TrustonTap

Thank you for your feedback

Valutata 5 stelle su 5

A Godsend in an emergency

I was recommended to Trust on Tap in a moment of crisis. They managed to get help for my mother on the day from a standing start. The carer came from Oxford to High Wycombe and then stayed for longer than previously asked for. I can honestly say that this service and the carer, Hermeen Farooq, were an absolute Godsend and I can highly recommend.

2 dicembre 2024
Logo di TrustonTap

Risposta di TrustonTap

Nicola,
Thank you for your kind words. We are glad to have been able to help.
William
Founder & CEO

Valutata 5 stelle su 5

The benefits of working with Truston tap

The benefits of working with this company is the consideration and respect for staff. My experience has been amazing with all the support I always receive. Some examples of this is reassurance from the company to check on my mental wellbeing. This makes me feel wanted and safe as I know I am looked after during hard times.

9 gennaio 2025
Non scritta su invito
Logo di TrustonTap

Risposta di TrustonTap

Thank you for this feedback
William
Founder and CEO

Valutata 5 stelle su 5

This is my fifth year and it's been…

This is my fifth year and it's been best decision for me to be self employed with support of trust on tap. Office staff are extremely helpful, understanding, and supportive in all aspects of work . Highly recommend people who are passionate about supporting adults in community to consider joining trust on tap.

8 gennaio 2025
Non scritta su invito
Logo di TrustonTap

Risposta di TrustonTap

Debbie,
Thank you for this kind feedback.
William
Founder & MD

Valutata 5 stelle su 5

Trust on tap is a great platform For me…

Trust on tap is a great platform For me as a self-employed carer.
There is always support when needed, lots of forms that we can download for our clients and discounted courses for us to complete with free courses and weekly newsletters.
Iv supported very special ladies and gents through Trust on Tap.

8 gennaio 2025
Non scritta su invito
Logo di TrustonTap

Risposta di TrustonTap

Linda,
Thank you for your comments. Much appreciated.
William
Founder & MD

Valutata 5 stelle su 5

Excellent service

Helpful staff on the phone, good communication, excellent service. Thank you.

23 dicembre 2024
Logo di TrustonTap

Risposta di TrustonTap

Debora,
Thank you for your feedback. Most appreciated.
William
Founder and MD

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più