I ordered an item 2 weeks ago was informed it was on way Received an update stating item was delayed contacted customer services 3 times no reply Still haven’t received item yet money has been tak... Leggi di più
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It was easy to access the page and go through products also having Apple Pay made the payment much quicker
Really really good product and idea, only thing that let it down was the magnet broke and come out which I now can't use, so I'm still using the brush just not the magnet ability.
Looking for a gift for my three year old nephew who is so proud of his new golf bag, clubs, etc. As a golfer, getting your tees available for a round of golf can be trying at times. Location, breaki... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Professional, Premium Putting Aids. For Golfers
Informazioni di contatto
Regno Unito
- Customerservice@trueputts.com
- trueputts.com
4,2
Molto buono
175 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
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Teeholders are great. Time to fulfill order took a while
I like the product. The tee holder make great gifts.
Free tees not needed. Plain white tees, no markings . Basic
Took almost a month to arrive. When I enquired with customer service I did not get a response.
8 gennaio 2026
Non scritta su invito
Risposta di Trueputts
Thank you for the honest feedback — glad to hear you like the product and see the value in it as a gift.
We apologise for the delivery time and the missed response from our customer service team, that’s not acceptable and we’ll be addressing it internally.
Appreciate your feedback on the tees as well.
Kind regards,
TruePutts Customer Service
Ninja Tee holder - Fun novelty item
The Ninja Tee holder is good quality and a fun novelty item for the golfer who has it all. It was dispatched quickly, however then took nearly 2 weeks to be delivered, although this was just before Christmas.
17 dicembre 2025
Non scritta su invito
Risposta di Trueputts
Thank you, we really appreciate that — glad to hear you like the quality and the fun side of it, it’s exactly what we aimed for.
We understand the delivery took a little longer than expected, especially around the Christmas period, but we’re glad it still reached you safely.
Kind regards,
TruePutts Customer Service
Ordering was very easy just a shame the…
Ordering was very easy just a shame the delivery was not as good,ordered some items for Xmas presents unfortunately they arrived in the new year so was very disappointed as for the products they are amazing and everyone loved them ,even my son in law who’s a golf coach
18 dicembre 2025
Non scritta su invito
Risposta di Trueputts
Thank you, we really appreciate your feedback — glad to hear everyone loved the products, especially your son-in-law.
We’re sorry the delivery didn’t arrive in time for Christmas, we understand how frustrating that must have been and are working to improve this during peak periods.
Kind regards,
TruePutts Customer Service
Great product
Great product - larger and more substantial than I thought it would be. The company kept me fully informed through order to delivery
30 dicembre 2025
Non scritta su invito
Risposta di Trueputts
Thanks a lot — glad the product was even better than expected and that the updates kept everything clear from order to delivery.
Kind regards,
TruePutts Customer Service
The product is great but the delivery…
The product is great but the delivery was quite slow but I’m assuming it was just because it was prior to Christmas
23 dicembre 2025
Non scritta su invito
Risposta di Trueputts
Thank you, we really appreciate that — great to hear you’re happy with the product.
We understand delivery was a bit slower than expected, especially around the Christmas period, and appreciate your patience.
Kind regards,
TruePutts Customer Service
Easy ordering and relatively swift…
Easy ordering and relatively swift delivery
22 dicembre 2025
Non scritta su invito
Great products and service
Great products, arrived in time for Xmas
21 dicembre 2025
Non scritta su invito
I got my order fairly quickly and the…
I got my order fairly quickly and the little ninja for the tees was so cute and amazing
16 dicembre 2025
Non scritta su invito
Products are excellent. But customer service was completely unresponsive to questions. No response to emails during process. Tracking did not work at all.
Products are excellent.
12 dicembre 2025
Non scritta su invito
poor service
I have emailed multiple times to organise return of a product which is not wanted but the company ignore my emails
15 dicembre 2025
Non scritta su invito
Great service
Great service, ordered goods, games in a timely manner. My boys had them as Xmas presents and absolutely love them. Great quality and great price. Couldn’t fault a thing. The boys will be taking a look and more than likely will be ordering more bits in the new year
21 novembre 2025
Non scritta su invito
Fun productive
Fun product, my son and husband really liked them
24 dicembre 2025
Non scritta su invito
Good quality but long wait for delivery
It took a while from ordering to delivery but may be that was due to the Christmas period but item was as described and good quality
23 dicembre 2025
Non scritta su invito
Very nice present I got for my husband…
Very nice present I got for my husband he loved it , on the golf bag it goes and it bigger than I thought it would be
25 dicembre 2025
Non scritta su invito
Item is amazing and fun
Item is amazing and fun. Definitely purchase again
22 dicembre 2025
Non scritta su invito
Imaginative design to fulfill a need.
Imaginative design to fulfill a need.
23 dicembre 2025
Non scritta su invito
Great products
Great products, but improved communication regarding orders would go a long way.
28 dicembre 2025
Non scritta su invito
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