True Nutra Recensioni 6

I absolutely love this product!! And am so happy to use it everyday…it is so easy to take.

Do not buy or purchase anything from this company they keep taking out funds from my credit card after canceling various times which they don’t pay any attention to;
as long as you have a working credit card they keep taking out funds.
Very dishonest and crooked company!!

Scam behaviour. Be careful ordering from this company. I made a one-off purchase of some vitamin D supplements. A month later a second charge went through on my card as a subscription. I never signed up for any subscription. When I emailed them to cancel they claimed the order was already with the warehouse and could not be stopped. They claimed to cancel my subscription and sent me a link to a portal I’ve never been able to access before, where it said cancelled. Absolutely regret purchasing from them.

Last month I ordered a couple bags of oil of oregano from True Nutra but found it much cheaper at another shop so I wanted to cancel my order. There is no way of canceling an order on their website, no phone number to call for support you have to email the company and ask for a cancellation. I heard back from the company that they could not cancel my order because it was already shipped (this was minutes after placing the order) but they said they would cancel my “subscription” so I wouldn’t be charged again. I didn’t realize I had signed up for a subscription but didn’t think much of it until yesterday when they charged me again. I got a notification from SHOP that another order from True Nutra was placed so I immediately emailed the company to cancel. Once again they told me they couldn’t cancel as my order has already been shipped but that they would cancel my subscription for real this time. I wasn’t happy with that answer so they offered to refund me 10% which was $3.80. Puhleeeeeeeease! Then today I got another notification from SHOP stating that my order was ready to ship. So they lied when they said it was too late to cancel because the order had already been shipped out and they lied when they said they cancelled my subscription because clearly they did not. The 2 orders combined were nearly $80 and they refunded me $3.80 What a scam of a company! Do not purchase anything from them I’m sure you can find whatever you are looking for cheaper elsewhere and you won’t have to sign up for a subscription you don’t want or are not aware of.

How can one star review give a 3,5 stars result? I read somewhere on Trustpilot.com that if they are referred to in an ad you shold be transferred to Trustpilot if you click on the stars! I did this in Truenutras ad and only got to their order site! So the stars are bogus!!!

I made multiple purchases from this company based on promotional offers that included additional Magnesium bottles tied to each transaction. Those promotional items were never delivered.

The advertising was misleading, as the promised items were not fulfilled despite being clearly presented as part of the purchase. I had to follow up and pursue the issue to get a resolution.

While I eventually received a refund, it only happened after I took further action. This should not be necessary for customers to receive what was originally promised.

They also setup up a subscription unbeknownst to me and without my authorization.

I recommend caution when dealing with this business due to concerns about fulfillment of advertised promotions.