The Penthouse By Trotters Recensioni 

575
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Perfect service will always go back Love my watch Louie was so helpful 😘 Will always recommend but have used trotters in the past too 🙏 Staff so amazing an friendly

Valutata 5 stelle su 5

We bought our Daughther a watch from these guys over 12 months ago, we had an slight issue with it and took it back in, they fixed it no issue no drama, sent back to us recorded with ait tags and no... Leggi di più

Valutata 5 stelle su 5

Excellent service from the minute we entered, The Penthouse By Trotters, until we left. Lovely airy showroom with great views across London( noisy at times due to the construction work g... Leggi di più

Valutata 5 stelle su 5

What an absolutely fantastic place . The team here are just fantastic. Friendly , open ,knowledgeable and clearly true enthusiast . No hard sell just really great open conversation about what you are... Leggi di più

Dettagli dell'azienda

  1. Gioielliere
  2. anche in
  3. Designer di gioielli
  4. Negozio di orologi

Scritti dall'azienda

Celebrating 30 years in the game we are proud to launch our new luxury showroom “THE PENTHOUSE” in the city of London. Taking the original small east end store to a whole new level, we are known for our range of unique custom made diamond pieces and high end luxury watches. We have a vast collection of jewellery from rings, pendants, chains and more.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

575 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(575)

145 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic experience from start to…

Fantastic experience from start to finish. Part exchanged my Rolex Submariner 126610LV, for GMT II Bruce Wayne. Communication throughout the process was priceless, kept me up to date all the way.

Would certainly recommend Trotters when considering selling, buying and part exchanging a watch.

Thanks again guys…

30 giugno 2026
Valutata 5 stelle su 5

Amazing service

Amazing service. They have the biggest collection of Rolex's on the market. The penthouse was superb. I would 100% recommend

24 giugno 2026
Valutata 5 stelle su 5

A fantastic experience and very happy Rolex owner, thank you!

I went to Trotters as a walk-in a few weeks ago. I had been looking online for the watch I wanted and even though I had found a few at a good price, I wanted the proper experience of buying a luxury watch and I wanted to be sure it was 100% genuine and in mint condition.

Straight away the person helping me (sorry I forgot your name!) was really welcoming and helpful.

They had the exact watch I was and he was even able to get it with the jubilee bracelet I wanted.

The experience was really nice, it was the exact watch, mint and the price was good too so I got it there and then.

When I am ready for the next one, I will see you again.

19 giugno 2026
Valutata 5 stelle su 5

Ive now dealt with Trotters on a number…

Ive now dealt with Trotters on a number of occasions and always been treated with upmost courtesy and respect.i last dealt with Louis who put me in the right
direction as i was not sure of what i really wanted he gave me a few options and we got there, im very very happy with my purchase and grateful. Keep up the great work fellas .i highly recommend that if its a dream watch your after look NO further.
Many thanks ,
Jim.🍻🙏🏾

30 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Just bought a 2025 Submariner from…

Just bought a 2025 Submariner from Trotters. Saw the watch on line last Sunday 28th June and put down a £500 deposit. I then contacted the store the following day (Monday) and spoke to Louie who guided me through the next stages of my purchase. He sent bank details on WhatsApp, I transferred the funds, received confirmation that the watch had been shipped, and today (Tuesday) at 10am I received the watch which was exactly as described, and is on my wrist as I type this review! The entire process was a seamless, professional, and stress free experience. Thanks Louie and the rest of the team at Trotters, I will definitely be back in the future.

28 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

The variety they have it’s commendable

I had a great experience purchasing my watch. The staff were welcoming, knowledgeable, and patient, helping me choose the right watch without any pressure. Their excellent customer service made the whole experience pleasant. Highly recommended!

12 giugno 2026
Valutata 5 stelle su 5

10/10!

I purchased a Rolex lady datejust online and the experience was very good. The watch was dispatched next day and delivery was secure and quick. Spoke on WhatsApp with one of the team and they adjusted the measurement of the strap for me!

I had to go in store as the watch was a bit tight and they were all very welcoming and polite! A really wonderful experience.

10 giugno 2026
Valutata 5 stelle su 5

Couldn’t be easier to deal with

Couldn’t be easier to deal with, the watch I bought is mint and very easy to contact via whattsapp always replied within 10 mins. Defo be buying again from them. Item was delivered next day in mint condition as shown on images. Mint genuine timepeace that was tracked to my home and send the tracker back easy. Highly highly recommend and about to buy another for the wife

31 maggio 2026
Valutata 5 stelle su 5

Amazing experience with these guys

Amazing experience with these guys - made me feel welcome from the get go. On WhatsApp and in-store. Alex, Callum and Louie were all top notch and have given me the proper aftercare I needed. Will deffo be back, and they didn't even ask for a review 🙌🏼

29 maggio 2026
Valutata 5 stelle su 5

Couldn't recommend Trotters enough!

Couldn't recommend Trotters enough, they are so welcoming and helpful. I was greeted by Darleen and helped me through the whole process, from choosing the perfect item to answering my many question I had over messenger. She was super patient with me and I can't thank her enough.

3 giugno 2026
Non scritta su invito

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