Run Breckland is a small charity events company putting on affordable runs from 2K to full marathons. For our smaller events, to keep prices down we use Trophy Monster for bespoke acrylic medals. Our... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Trophy Monster is absolutely amazing! The quality of their trophies is outstanding, and the customer service is even better. They created the trophies for our Watermelon Festival Car Show in... Leggi di più
After looking for a unique and creative trophy for my graduating student, I came across Trophy Monster. Their designs, materials, colors were so inspiring. The trophy I picked was artful and a contemp... Leggi di più
L'azienda ha risposto
Trophy monster saved the day, I needed some inserts for my sons football team end of season trophies and trophy monster were there to help, with no hidden costs like some companies who ask for extra... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di trofei
- Evento di tiro con l'arco
- Negozio di articoli per freccette
- Negozio di articoli per il rugby
- Negozio di articoli per il calcio
Informazioni su Trophy Monster
Scritti dall'azienda
Always evolving, Truly Personal.
With new designs every six weeks, we create trophies and medals as unique as the achievements they celebrate.
At Trophy Monster, we’re passionate about pushing the boundaries of award design. Every product is created in-house by our talented design team and manufactured with precision in our own UK facility. This hands-on approach ensures exceptional quality, rapid turnaround, and exclusive designs you won’t find anywhere else.
We produce an ever-growing range of bespoke trophies, medals and awards for schools, sports clubs, businesses, and major events across the UK and beyond. Whether it’s a one-off custom design or a large-scale order, each piece is made with care, creativity and a focus on detail.
Customer satisfaction sits at the heart of everything we do. From free engraving and easy online ordering to dedicated support and secure delivery, we aim to make every experience smooth, simple and personal.
We don’t just make trophies — we celebrate achievement, effort and pride. That’s what makes us Always Evolving, Truly Personal.
New Designs Every Six Weeks
Scritti dall'azienda
- Fresh Styles. Endless Inspiration.
- At Trophy Monster, innovation never stops. Every six weeks our in-house team launches exclusive trophies and medals—bold materials, vibrant prints and finishes that make every presentation feel special. Discover limited drops, seasonal themes and sport-specific ranges designed to stand out and feel truly personal. Free engraving options and rapid turnaround included.
100% Guarantee
Our 100% Satisfaction Guarantee – Unmatched & Unbreakable
At Trophy Monster, we're not just another trophy supplier. We’re the creators, the manufacturers, and the perfectionists behind every award we sell. That means when you shop with us, you're dealing directly with the source—no middlemen, no stock delays, and absolutely no compromise on quality or availability. We proudly design and produce our own acrylic, wood, and metal trophies, so unlike many of our competitors, we’re always in control of stock levels and production timelines.
What does this mean for you? Peace of mind.
When you place an order, you can be confident that your trophies or medals are being made by us, with precision and care, right here in our facility. We don’t rely on third-party suppliers who might run out of stock or delay your event. From start to finish, we’ve got it covered.
We know how important it is that your awards arrive on time and in perfect condition—whether it’s for a sports event, school ceremony, or a company celebration. And while we do rely on trusted couriers and postal services to deliver your order, we take full responsibility if something goes wrong along the way. Delays? Damage? Mistakes? We'll fix it—fast, and at no cost to you.
Our promise is simple: if you're not happy, we’re not done.
Our 100% Satisfaction Guarantee means we won’t rest until you’re thrilled with your order. No fine print. No excuses. Just honest, hands-on service from a team that genuinely cares.
We deliver the best service in the business—and why thousands of happy customers keep coming back to Trophy Monster.
Informazioni di contatto
Unit 20, Hertfordshire Business Centre, Alexander Road , AL2 1JG, St Albans, Regno Unito
- 01727 614777
- sales@trophymonster.com
- trophymonster.com
Festive trophies & medals to treasure
4,7
Eccellente
506 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great quality trophies!
Great communication and clear proofs which allowed me to be sure that my order would be correct. Timely delivery. Responsive to queries. Great quality trophies!
5 giugno 2026
Non scritta su invito
Risposta di Trophy Monster
Thank you so much for your lovely review!
We’re really pleased to hear that the proofs gave you confidence in your order and that you were happy with the communication, delivery and quality of the trophies.
We really appreciate your support.
Poor communication poor quality poor…
Poor communication poor quality poor delivery will NEVER buy from you again
5 giugno 2026
Risposta di Trophy Monster
Thank you for your feedback. We are sorry to hear that you were disappointed with your order.
Our advertised lead time is 7–10 working days for production, plus the delivery service selected at checkout. This is stated on our website and order confirmation, as our items are manufactured to order.
Your order was dispatched within the advertised production lead time and sent using the delivery service selected at checkout. We also offered the option to upgrade the delivery service, but unfortunately did not receive a response.
We are sorry that you were unhappy with the acrylic medals ordered. These were supplied as described, but we are always disappointed when a customer is not happy with their order.
We would always encourage customers to contact us directly if they have any concerns, so we have the opportunity to look into the issue and try to resolve it.
Would have preferred engraving
Would have preferred engraving. Asked to validate trophy signage before processing.
11 giugno 2026
Risposta di Trophy Monster
Thank you for your feedback.
We’re sorry to hear that you would have preferred engraving. Some of our trophies are supplied with printed/personalised signage rather than engraved plates, depending on the product selected.
My custom trophies came fast and…
My custom trophies came fast and perfect! I will be using them again in the future. Everything was done professionally and got back to me in matter of hours. VERY GRATEFUL!
4 giugno 2026
Risposta di Trophy Monster
Thank you so much for your wonderful review!
We’re really pleased to hear that your custom trophies arrived quickly and exactly as you wanted. It’s great to know you were happy with the professional service and quick communication.
We really appreciate your kind words and look forward to helping you again in the future.
Received trophies on time even when…
Received trophies on time even when ordered within a few days of my event. Great service.
31 maggio 2026
Risposta di Trophy Monster
Thank you so much for your lovely review!
We’re really pleased we were able to get the trophies to you on time, especially with the event coming up quickly. It’s great to hear you were happy with the service.
we used Jonathan & Trophy monster for…
we used Jonathan & Trophy monster for our end of year presentation and summer tournament.
the awards were next level very modern and amazing quality - 100% made the events better.
modern designs kept in touch with ideas and where we were.
100% use again
6 giugno 2026
Non scritta su invito
Risposta di Trophy Monster
Thank you so much for your fantastic review!
We’re really pleased to hear that the awards helped make both your end of year presentation and summer tournament even better. It was a pleasure working with you on the designs, and we’re delighted that you were happy with the modern style and quality.
We really appreciate your kind words and look forward to helping again in the future.
Great experience
Super easy to use website! Great pricing, fast delivery. Excellent quality product!
8 giugno 2026
Risposta di Trophy Monster
Thank you so much for your lovely review!
We’re really pleased to hear that you found the website easy to use and that you were happy with the pricing, delivery speed and quality of the product.
We really appreciate your support and hope to help again soon.
Risposta di Trophy Monster
Thank you for your review.
We’re really pleased to hear that you were happy with the product and the trophy pricing.
We appreciate your feedback regarding the shipping cost. We do our best to keep delivery charges fair while ensuring orders are packed securely and sent using reliable services, but we understand this is always an important factor for customers.
Thank you again for your order and feedback.
Wonderful customer service
Wonderful customer service! I emailed them and their response time was so quick. Efficient shipping as well. Will definitely use this company again for trophy needs.
5 giugno 2026
Risposta di Trophy Monster
Thank you so much for your lovely review!
We’re really pleased to hear that you were happy with our customer service, response time and delivery. It means a lot to know you would use us again for your trophy needs.
Thank you again for your support, and we look forward to helping you again in the future.
Great service!
So happy we received our items in time for our golf outing! So thankful for the team's hard work and good communication.
5 giugno 2026
Risposta di Trophy Monster
Thank you so much for your lovely review!
We’re really pleased to hear that your items arrived in time for your golf outing and that you were happy with the service and communication.
We really appreciate your kind words and hope the event went brilliantly.
The trophies were great
The trophies were great! Exactly what I had envisioned. Customer Service was phenomenal when I needed a new product from damage in shipping. I would highly recommend this company and their products.
3 giugno 2026
Risposta di Trophy Monster
Thank you so much for your lovely review!
We’re delighted to hear that the trophies were exactly what you had envisioned. We’re also really pleased that our team could help quickly with the replacement after the shipping damage.
Thank you for your recommendation and support — it really means a lot to us.
Good Reliable Company
We have used this company for the last few years and have always found them to be reliable with great delivery and good quality products
2 giugno 2026
Risposta di Trophy Monster
Thank you so much for your kind review!
We’re really pleased to hear that you have continued to use us over the last few years and that you have found us reliable, with good delivery and quality products.
We really appreciate your ongoing support and look forward to helping you again in the future.
When describing a trophy to trophy…
When describing a trophy to trophy monster the end product was exactly what I ordered the communication with this company made the selection of a trophy easy
30 maggio 2026
Risposta di Trophy Monster
Thank you so much for your lovely review!
We’re really pleased to hear that the finished trophy was exactly what you ordered and that our communication helped make the selection process easy.
Thank you again for choosing Trophy Monster — we really appreciate your support.
Perfecto
Perfecto , muy bien servicio al cliente y a mis estudiantes les encantaron los trofeos 🏆
27 maggio 2026
Risposta di Trophy Monster
Thank you so much for your lovely review!
We’re really pleased to hear that you were happy with our customer service and that your students loved the trophies.
We really appreciate your support and hope to help again in the future.
Disappointing service, nice trophies.
Disappointing service. I ordered four trophies for a specific tournament and made sure I had time for them to be delivered and even paid for next day delivery to make sure they arrived in time.
I called twice to ask about the order. I was informed by one person that it was sat on the desk ready to go and that someone would be in touch the following day. When I didn't hear I called again. I was told it would be sent the next day and would be in time.
The items were dispatched on 4th June & arrived on 6th June when I had already left for the tournament. As unsatisfactory as this was, I emailed the company expressing my disappointment and have not received a response. I would have hoped at the very least I would have had an apology and a refund for the next day delivery which it clearly wasn't.
In terms of the items themselves they were nice. I liked that there were several different options available which is unusual for field hockey trophies.
It had been my intention to order more for our next tournament in 6 weeks time however the service and aftercare experience has put me off.
19 maggio 2026
Risposta di Trophy Monster
Thank you for your feedback. We are pleased to hear that you were happy with the trophies themselves and the range of field hockey awards available.
I would like to apologise for the disappointment caused by the delivery and communication issues you experienced.
When your order was placed, there was a mutual understanding that the lead time was very tight. In hindsight, we perhaps should have declined the order, but we always try our best to help customers meet important event deadlines where possible. We prioritised your order and dispatched it on 4th June via a next-day service, which should have resulted in delivery on 5th June and in time for your tournament.
Unfortunately, on this occasion, the courier did not meet the delivery commitment and the parcel was delivered on 6th June instead. While we do everything we can to dispatch orders on time, we are reliant on third-party couriers once parcels leave our premises.
I am also sorry that you did not receive a response to your email. This is an exceptionally busy time of year for us, but that is no excuse and it appears your message may have been missed. We sincerely apologise for that oversight.
We would of course be happy to refund the postage charge for the next-day delivery service.
Thank you again for your feedback, and we hope you may consider giving us another opportunity in the future.
Exceptional company
Great value for money, I rang as I needed the trophies for a particular date abd they hadn't been dispatched. They were very helpful shipping them out on a priority shipment so I had them on time.
26 maggio 2026
Risposta di Trophy Monster
Thank you for your review!
We're delighted to hear you were happy with the value for money and that our team was able to help ensure your trophies arrived in time for your event. We always do our best to accommodate deadlines whenever possible.
We appreciate your support and hope to help again in the future.
Trophy monster saved the day
Trophy monster saved the day, I needed some inserts for my sons football team end of season trophies and trophy monster were there to help, with no hidden costs like some companies who ask for extra just to hold the clubs badge before charging for the inserts as well, these guys did not. The inserts were great quality and finished off the trophies making them look the part with the clubs badge looking great. Timelines were a little long but no complaints the product is quality and worth the wait. Thanks trophy monster.
22 maggio 2026
Risposta di Trophy Monster
Thank you for your fantastic review!
We're delighted we could help with your son's end-of-season football trophies and that you were pleased with the quality of the inserts. It's great to hear the club badge helped finish them off perfectly.
We appreciate your comments regarding the lead time. As all of our products are made to order, production can take a little longer, but we're pleased you felt the quality was worth the wait.
Thank you for choosing Trophy Monster, and we hope to help again in the future.
A little slower for delivery than the…
A little slower for delivery than the timescale than quoted but otherwise all good,
21 maggio 2026
Risposta di Trophy Monster
Thank you for your review and feedback.
We're pleased to hear that everything was good. While we're sorry you felt the delivery was slower than expected, I can confirm that your order was dispatched within our advertised lead time. As all of our awards are manufactured to order, production takes 7–10 working days, and your order was dispatched on the 10th working day.
We appreciate your custom and hope to help you again in the future.
Risposta di Trophy Monster
Thank you for your review!
We're delighted to hear everything was great from start to finish. We really appreciate your feedback and hope to help you again soon.
Great Service!
24 maggio 2026
Risposta di Trophy Monster
We are so pleased you were happy with our service! Thank you for the review.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.