False Advertising / Gross Repetitive Meals: These meals were horrible. It's sweet potato galore, barely any meat, bland and so many additives they don't disclose. Advertised as healthy when they a... Leggi di più
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Scopri cosa dicono le persone
It's one thing for Trifecta's food to be great. You'd expect that, right? It's another to provide outstanding client service. Trent helped me with my subscription and took the time to walk me throu... Leggi di più
L'azienda ha risposto
I accidentally ordered way too much on Trifecta due to my own mistakes. I called Trifecta and was dreading getting a run-a-round. BUT...Dave was incredibly helpful as he straightened out everything in... Leggi di più
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I give it to 3 star for constructive criticism. subtract 1 star for packaging, Factor and Trifecta Nutrition packaging takes away from the presentation and making it in very close and long con... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
As seen on Netflix, Trifecta is a meal delivery service that delivers pre-cooked, balanced meals to customers' doors in all 50 states. Our meals are designed to be healthy and convenient, and can support a variety of diets and goals, including weight loss and fitness. Trifecta meals are made with high-quality, sustainably sourced ingredients, including lean proteins, complex carbs, and vegetables. They also offer chef-curated meals that fit specific diets, such as keto, paleo, and clean meals.
Informazioni di contatto
3,7
Nella media
128 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Kenzie was such a huge help
Kenzie was such a huge help. She was very friendly and fast! Great customer service.
20 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thank you for the kind words! We're so glad to hear Kenzie was able to help and made your experience a great one. Friendly, fast, and effective service is exactly what we aim for, and we’ll be sure to pass your feedback along to her.
We appreciate you being part of the Trifecta community!
Kenzie R
I love all of Trifecta's meals and have never had an issue until today. The meal I had for lunch didn't taste quite right and I wanted to report it in case others were also experiencing this issue. I reached out to Customer Service via Chat and was connected to Kenzie R. She took note of my concern and even offered me a refund for the meal since I ended up discarding it. Great customer service and would highly recommend!
18 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thank you for your thoughtful feedback and for bringing this to our attention. We’re so glad Kenzie R. was able to take care of you quickly and with care—that’s exactly the kind of service we strive to provide.
While it's rare to hear about a quality issue, we always appreciate when customers let us know so we can investigate and ensure everything stays top-notch. We're happy to hear this hasn’t affected your overall positive experience with Trifecta, and we look forward to continuing to serve you!
Great food and great support
I've ordered food from them before and it was great. Took a break for awhile. I signed back up and had to immediately change the delivery date because we would be out of town. Doing that caused some free protein brownies to drop from the order. I contacted support and Kenzie T quickly added them to my next order free.
18 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Welcome back—and thank you for the kind words! We’re so glad to hear that Kenzie T was able to help quickly and make sure you didn’t miss out on those brownies. Our team is always happy to step in and make things right when something unexpected happens.
We’re excited to have you back with Trifecta and look forward to fueling your goals ahead!
Easy Meals for People on the Go
My wife and I love Trifecta and it makes meal prepping much easier with our busy schedules. Love that they change up the menu regularly now as in the past it was the same meals over and over. Kenzie on their support team is also very helpful.
17 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
We’re so glad to hear Trifecta has been a helpful solution for you and your wife! Making healthy eating easier for busy schedules is exactly what we aim for, and we're thrilled you're enjoying the rotating menu updates—your feedback means a lot.
We’ll also be sure to pass along your shoutout to Kenzie—she’ll be happy to know she made a positive impact!
Kenzie was amazing and answered all my…
Kenzie was amazing and answered all my questions!
17 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thanks so much for the kind words! We’re thrilled to hear Kenzie was amazing and got all your questions answered. We’ll be sure to pass the praise along—she’ll appreciate it!
Kenzie was knowledgeable and friendly
Kenzie was knowledgeable and friendly . Answered everything I needed to know . Love Trifecta and their food !
16 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thank you so much for your kind words! We’re thrilled to hear that Kenzie was able to answer all your questions and provide friendly, knowledgeable support. We’re glad you love Trifecta and our food — we love having you with us!
Awful!
Ordered and then received my food on a Friday. I looked at the food that came and none looked appetizing at all even though the pictures online looked decent. I tried the first meal and it was so disgusting I ended up giving it to my cat. The next day I hit skip delivery so I could try to figure out how to cancel before being charged again for expensive cat food. It said it went through and then when I reached out to customer service to cancel, I was advised it was too late and they already charged me for a second box! So now I’m out another $120 because they refused to give my money back due to their policy. I guess at least my cat will be happy.
12 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thank you for sharing your feedback. We’re sorry to hear that the meals did not meet your expectations and that you found the process frustrating. Our goal is always to provide high-quality, delicious food and excellent customer service.
Regarding cancellations and skips, our policy requires changes to be made before the weekly cutoff to avoid charges, which helps us manage meal preparation and delivery logistics efficiently. We truly regret any disappointment this caused.
We appreciate your honest feedback and hope to have the chance to serve you better in the future.
I needed some help logging in
I needed some help logging in because I wanted to postpone a delivery for another date. The woman that helped me was Kenzie R. She helped me to log in and create a new password and also moved the delivery date for the next week. Great service. Thank you Kenzie!
12 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thank you for sharing your experience! We’re so glad Kenzie could assist you with logging in, resetting your password, and adjusting your delivery date. She’s a fantastic part of our team, and we’ll be sure to pass along your thanks.
Impressive service
Impressive service. We've been getting Trifecta for several months now and are very happy with our Keto meals. It's nice to know something healthy can taste so good. Today though, we had a delivery which was short some meals. But when I spoke with Kenzie T, she quickly gave us a refund and said she would talk to the kitchen about this.
13 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
We’re sorry about the missing meals in your recent delivery, but glad Kenzie T was able to quickly resolve the issue and get you a refund. We’ll make sure your feedback reaches the kitchen team to help improve our service.
Kenzie T was so helpful
Kenzie T was so helpful! She answered my questions efficiently and accurately. She helped me find my tracking information with ease. Appreciate her time, patience, and support!
13 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thank you for your kind words! We’re so glad to hear Kenzie was able to assist you efficiently and make tracking your order easy. We’ll be sure to pass along your appreciation for her time, patience, and support.
Kenzie Thomas was amazing to chat with
Kenzie Thomas was amazing to chat with! She helped me change my subscription to bi-weekly and was super friendly <3
13 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thank you so much for the lovely feedback! We’re thrilled to hear Kenzie was able to help you switch to bi-weekly and that you enjoyed chatting with her. She’s truly a gem on our team!
Quick customer service chat
Quick customer service chat. Kenzie R. helped me in SECONDS. Queen.
12 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
We love this — Kenzie R. is a queen, and we’re so glad she could help you out in record time! Thank you for the shout-out and for being part of the Trifecta family.
Great Customer Service
Trent was fantastic. I made a couple mistakes on my order, and he was able to help me get a coupon onto my first meal kit purchase AFTER I bought it. Really appreciate his great service!
4 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thanks so much for your kind words! We're glad to hear Trent was able to help you out and get that coupon applied even after your purchase — he’s a rockstar, and we’ll be sure to pass along your appreciation.
We’re grateful to have you with us and are always here if you need anything!
Have been using trifecta weekly for…
Have been using trifecta weekly for almost a year now. Very high quality meats and excellent customer service. Kenzie T helped me with an issue had with a delivery recently (FedEx issue). She had my issue resolved in seconds.
6 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thank you so much for your continued support over the past year! We're thrilled to hear you've been enjoying the high-quality meals and that our customer service has lived up to your expectations.
Big kudos to Kenzie T for resolving that FedEx issue so quickly
Quick and Responsive CS
Service is usually easy to work with. Customer service is responsive and does well in reconciling inquiries. Kenzie R was quick to resolve my scheduling request.
6 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
We're happy to hear that you've found our service easy to work with and that our customer support team has been responsive and helpful. We're especially glad Kenzie R was able to quickly resolve your scheduling request — we'll be sure to pass along your shout-out!
the food is usually consistent and…
the food is usually consistent and good. the customer service is extremely helpful shout out to Kenzie helping me out today too
6 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
We’re so glad to hear you’ve been enjoying the consistency and quality of the meals, and that our customer service team — especially Kenzie — has been there when you needed support.
We’ll be sure to give her a shout-out on your behalf!
Kenzie was very helpful
Kenzie was very helpful. Meals are fresh and great macros available. Very pleased.
6 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thanks so much for the great feedback! We’re thrilled to hear you’re enjoying the meals and that Kenzie was able to support you so well.
I’ve been a long term customer
I’ve been a long term customer, service and food has always been great quality. I’m sure I will return at some point. Mackenzie Rigney provided great customer service.
4 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thank you so much for your kind words and for being a long-time Trifecta customer — it truly means a lot to us! We're so glad to hear you've consistently enjoyed the food and service, and we’ll be sure to pass your compliments along to Mackenzie Rigney. She’ll be thrilled to know she made a positive impact.
We’ll look forward to welcoming you back whenever the time is right. Until then, we wish you all the best!
Fantastic customer service
Kenzie R wrote me back personally after I mentioned in the chat that I needed to cancel my subscription. She canceled my account and then worked with me to get what I needed which was to only order less frequently. She is incredibly responsive via email and a delight to work with renewing my interest in receiving food from Trifecta.
26 maggio 2025
Non scritta su invito
Risposta di Trifectanutrition
Thank you so much for taking the time to share your experience! We're thrilled to hear that Kenzie was able to assist you so personally and effectively. She's truly a valued member of our team, and we're glad her support helped turn things around and reignite your interest in Trifecta.
We appreciate your feedback and look forward to continuing to serve you with meals that fit your schedule and needs. If there's ever anything else we can do to support you, don't hesitate to reach out.
I've been a Trifecta customer for… 6 years
I've been a Trifecta customer for YEARS. They've gone through massive changes but they have continued to improve their experience, and they always delivery healthy food that tastes great. I love the convenience that these meals bring to my life in keeping my health and nutrition in check. There's a lot of variety as far as meals go, they source really high quality ingredients and though their website is a bit wonky, their entire shopping experience has improved dramatically the last few months. I think they are the meal delivery with the best and healthiest food and macros. So if you're looking for a great healthy option with really good customer services, this is it.
3 giugno 2025
Non scritta su invito
Risposta di Trifectanutrition
Thank you so much for taking the time to leave such a thoughtful review! We’re truly grateful to have had you as a loyal customer over the years and to hear that you've noticed the improvements we’ve been making—it means a lot to our entire team.
Thanks again for your kind words and continued support. We’re here for you whenever you need us.
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