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Valutata 5 stelle su 5

I am using the treat remedy bunion corrector and so far I am loving it. It is comfortable and easy to use, and as it is stretching and pulling my big toe to the side to straighten it, it feels like su... Leggi di più

Valutata 5 stelle su 5

I was corresponding with Treatmedy representative Terence, telling him my experience on a unit that had a factory defect. I actually bought 2. One, which the first, was defective, can't use it. I r... Leggi di più

Valutata 5 stelle su 5

My left foot big toe has a bunion and caused painful callous-sores between toes. I'm now using Treatmedy bunion apparatus on that toe/foot, and there's definitely improvement. The sore places are hea... Leggi di più

Valutata 1 stelle su 5

I have tried to contact someone regarding the Bunion Fix I ordered and received a few days ago. The tightening button does NOT do anything. It will not turn at all. I want instructions on returning sa... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti di bellezza e per il benessere

Scritti dall'azienda

At Treatmedy, our passion for health and well-being drives everything we do. Since we started in 2021, we've been on a mission to make a difference in people's lives. With our products, we've been able to touch the lives of thousands. Our vision is simple: to empower you to live each day to the fullest, free from the limitations of discomfort. We believe that by providing top-notch products and exceptional service, we can make a positive impact on your life and well-being. Give yourself the natural relief you deserve with Treatmedy.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

438 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(438)

117 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

In good faith I ordered the bunion…

In good faith I ordered the bunion corrector. It arrived quite a bit later than they said it would. I tried it once and realised it is not for me. Uncomfortable and difficult to set.

I have now sent 2 emails to the support team, and no response, so far.
I look forward to receiving instructions for the return of these items ( and by the way, there was absolutely nothing included in the package ( no instructions, nothing! )

Thank you, Karen

26 maggio 2025
Non scritta su invito
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Risposta di Treatmedy

Hello Karen,

Thank you for sharing your experience with us, and we're sorry to hear that the Bunion Fix wasn’t a comfortable fit for you.

First, I want to confirm that we have received your emails and we did in fact respond to them. We're sorry if our earlier replies didn’t reach your inbox. We're guessing that our emails may have landed in your spam or junk folder. When you have a moment, please check those folders for any messages from support@treatmedy.com and mark us as a safe sender so future emails arrive in your main inbox.

Once you find our message, kindly respond so we can assist you with the return process right away. We’re here to help!

Warm regards,
Hailey from Treatmedy

Valutata 1 stelle su 5

Not Effective as it Claims to be


I have been using this Bunion fix for 3 months now.
However, it is not as effective as it claimed to be. My bunion is still protruding out. I can only use it for 3 hours each time as my bunion hurts if I used longer than that.

I have overlooked the 90 -day return date, which is from the date of delivery. Just overshot by 3 days and they insisted that no refund is allowed. I intend to give the product a fair try up to 3 months.
I am immensely disappointed by the outcome of the policy and the result of the product. I even endeavoured to provide a general review of the product upon insistent requests from the company, despite the product not working well for me. Would not recommend this product. Buy at your own risk.

15 marzo 2025
Non scritta su invito
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Risposta di Treatmedy

Hello Mary,

Thank you for sharing your experience, and we're truly sorry to hear that the Bunion Fix didn’t work out for you as expected. We understand how frustrating it must feel when something you hoped would help ends up causing more discomfort instead.

While our 90-day money-back guarantee has technically expired, we never want our customers to feel stuck or unheard. That’s why we’re making an exception in your case and will gladly honor a return and refund for your order.

Please email us at support@treatmedy.com so we can take care of this for you right away.

We truly appreciate the time and effort you gave in trying the product and in leaving an honest review. Your feedback is important to us, and we’re always working on ways to improve.

Warm regards,
Hailey from Treatmedy

Valutata 5 stelle su 5

Great customer service

Great customer service! I had a torn MCL and an injured PCL, but since I started using the Kneemedy machine, my knees feel brand new. I use it several times a day and have noticed a tremendous difference in both comfort and mobility!

11 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

TreatMedy doesn't disappoint!

I ordered TreatMedy after being told by doctors not to proceed with surgery but hoping to find pain relief in another way.

I had been viewing the advertisements for this product for quite some time before going ahead and placing my order.

The process of ordering was simple. The communication from the company from the time I ordered until I received the product was amazing. The timing of the delivery was fast so I didn't have to wait long to start my journey.

The product is very durable and easy to use. There is no excuse not to use it while sitting and watching TV in the evenings or while I sit at my vanity in the morning getting ready for my day.

I know for a fact that my discomfort has changed for the better. The noticable difference happened quite quickly after receiving the device.

I would recommend this product to all those looking for an alternative to surgery. This sure beat months of recovery!

Thank you TreatMedy!

9 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Bunion brace

I have been using the bunion brace for about 2 weeks now and it really works!
I do a lot of running and tennis
And it’s a game changer
Started with a couple hours and now can sleep with it
Hardly any pain now , but , to be fair , i caught the problem very early so don’t wait !

9 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Great product with results

I received my product in a very timely manner. I have been using 1-2 hours in the evening while I’m watching TV. My bunion pain has definitely lessened. I’m hoping to increase the time using it for even more results. I love the natural approach far more than a surgical one without guaranteed results. I would definitely recommend this product. It’s a keeper

8 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Toe strap too short

I wish the toe strap was longer. My toe strap broke after several months of every day use. No positive results on my bunion getting better.

7 giugno 2025
Non scritta su invito
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Risposta di Treatmedy

Hi William,

Thank you for taking the time to share your experience.

We're truly sorry to hear that the toe strap broke after months of daily use and that you haven’t seen the improvement you were hoping for.

We understand how frustrating that must be, and we’d really like the chance to make things right. Please reach out to us at support@treatmedy.com—one of our Customer Service Advisors will be ready to assist you as soon as possible.

Best Regards,
Hailey from Treatmedy

Valutata 2 stelle su 5

Retaining bandage came away!

6 giugno 2025
Non scritta su invito
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Risposta di Treatmedy

Hi Geoffrey,

Thanks for your review. We're sorry to hear about the issue you're having with your device. We would love to address this concern for you and for us to assist you further, please send us an email at support@treatmedy.com, and one of our Customer Service Advisors will get back to you shortly. We’re here to help!

Best Regards,
Hailey from Treatmedy

Valutata 5 stelle su 5

Really well made bunion corrector

Really well made bunion corrector that is adjustable and provides push to the bone/joint as well as pull to the toe so aligns the joint more anatomically correctly than others. Strong Velcro so I'm hopeful it will last a long time.

5 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

I purchased two bunion fixes and I’m…

I purchased two bunion fixes and I’m really happy with my decision to try this product. Wearing pointed shoes most of my life and career my feet really took a punishment. So now that I am retired I no longer wear this style shoe and I wanted to get rid of my advanced terrible bunions. So far the bunion fix is beginning to realign my big toes and toe joints, reducing my bunions. I’m patient and know that the reduction in size of my bunions will take time but I’m optimistic that the bunion fix will improve my current misalignment. I recommend that you give this product a try. C. Stanley

1 giugno 2025
Non scritta su invito
Valutata 4 stelle su 5

Finally something that works!!

I received my order on time which was a good start. The product actually does what it claimed to do and it has improved my bunions a lot. Others have noticed too so that was nice to hear! I would recommend this product!

31 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

TREATMEDY HAS BEEN A LIFE SAVER FOR ME

TREATMEDY HAS BEEN A LIFE SAVER FOR ME. I WAS GIVEN A GRIM DIAGNOSIS LAST JULY. I NEEDED KNEE REPLACEMENT SURGERY. I DECIDED TO GO IN ANOTHER DIRECTION AND CHOSE TO GO THROUGH Q C KINETICS. I EXPERIENCED SOME RELIEF, HOWEVER, WHEN MY SON DISCOVERED YOUR PRODUCT, I DECIDED TO GIVE IT A TRY. IT HAS BEEN A GAME CHANGER AND IS MAKING IT POSSIBLE TO RECEIVE TREMENDOUS RESULTS FROM PAIN LEVEL 10 TO ABOUT 3 OR 4. THANK YOU FOR THIS PRODUCT!

4 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

The Treatmeady 4 in 1 massager provides some ongoing relief

The Treatmeady 4 in 1 massager is a multi modal treatment for debilitating knee osteoarthritis, with bone on bone pain. I use it twice daily and in conjunction with intra articular PRP/HA injections ( x 3 ) , i have had significant relief for my chronic knees. I am far more active, can do most things I want to ( stand up paddle board, golf, yoga, cycling etc ). Life is good.

24 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

trouble

I used the neckmedy for about a week (with little effect, positive or negative), until I felt a weird tingling on the left side of my heart. I tried it again the next day with the same weird feeling. I stopped using it because I was so scared!

Although ordering the product was easy, returning it was frustrating, bureaucratic, inefficient, and unsympathetic.

When I first wrote for a refund, explaining why, he said he'd have to check with the team for the process. What?!? No concern about this product affecting my heart??? No set process for easy returns???

Then he offered my half a refund to keep the product, never saying anything about what it did to my heart. I would never use the product again and don't want to give a potentially dangerous product to anyone else. He finally gave me an address to send it to with the instructions that everything had to be included, of course, and that there couldn't be any fingerprints, which is weird.

After sending it back and providing the tracking number, I had to follow up again and then finally got my refund.

So, this neckmedy is a potentially dangerous product and it's a company with weak customer service skills, but I'm glad they honored their money-back guarantee.

Update:
Their response below is the first hint of sympathy that they have shown in my case, so I think it is just PR and damage control, but not sincere. Also, they didn't explain why they don't have a simple return process.

19 maggio 2025
Non scritta su invito
Logo di Treatmedy

Risposta di Treatmedy

Hi Dan,

Thank you for taking the time to share your experience. We're genuinely sorry to hear that the NeckMedy didn't work out for you and that you felt discomfort while using it. Your health and well-being are extremely important to us, and we take feedback like this very seriously. While we haven’t had similar reports, we understand that everyone’s experience can be different, and we respect your decision to discontinue use.

We're also sorry that the return process felt frustrating. Our team’s intention in asking clarifying questions and offering a partial refund was to provide flexible options, not to dismiss your concerns. That said, we completely understand that you expected a more empathetic and streamlined resolution, and we appreciate you pointing that out.

While the process wasn’t ideal for you, we’re glad it was resolved as promised. Your feedback will be shared internally so we can continue to improve.

Thank you again for giving the product a try.

Best Regards,
Hailey from Treatmedy

Valutata 5 stelle su 5

I like this device

I ordered the bunion device and it came promptly. I tried it right away and it did move the big toe back toward the other toes. The next day, my toe was a little sore so I waited a few days to try again. I’m sure I left it on too long the first day. The next time, I left it on for an hour and that worked well. I will continue to use it. It’s easy to have it on when watching tv or reading. I think it takes awhile before you see improvement in reducing the bunion, but I think it’s possible.

27 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Happy customer

I have been using the knee massager over the last 5 weeks and have had big improvements with less pain. I have been using it on both knees three times a day. I wish tough, that the charging cord would be longer and included a plug.

26 maggio 2025
Non scritta su invito

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