Treadmill Doctor Recensioni 

3447
•
TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Your motor, belt and bracket were a perfect fit. So glad that our 20 plus year old Proform treadmill had replacement parts available through your company. You guys were great with customer support and... Leggi di più

Valutata 3 stelle su 5

Tech was okay Kevin was the best support rep the others acted as if I was imposing their time I appreciate that you have solution to make an otherwise dead treadmill alive again Lastly the... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Horrible customer service. The part sent was wrong, my machine wouldn’t even turn on after installation. The components were completely different from the original part. I reached out to customer serv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jim at Treadmill Doctor is the man! All questions that I had were answered quickly and correctly, and he could not have been more helpful throughout the whole process of replacing our treadmill walkin... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli sportivi

Scritti dall'azienda

Treadmill Doctor is your source for treadmill and elliptical parts. Check out our treadmill reviews, elliptical reviews, repair parts, and more! We have thousands of treadmill parts as well as elliptical parts, exercise bike parts, and various machine maintenance accessories!


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(3447)

11 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

wife's treadmill quit working

wife's treadmill quit working. I figured it was a control board but wasn't sure so I called and talked to a tech. I described the problem ordered the part - it arrived 2 days later in the afternoon. Instructions were simple to follow but i didn't really need them.

My only question was the existing (old) control board has a plug for a ground wire mounted to the frame of the unit. New one didn't.

I did have to reverse the wires for the incline motor. Motor speed was accurate with no adjustment needed.

All in all it took me about 1/2 hour to do everything.

I will say I'm somewhat mechanically inclined so I'm not afraid to tackle things like this. But basically you take the cover off the motor area. Take 2 screws loose that mound the board to the unit. Then it's a matter of unplugging 1 set of wires and installing on the new board - 1 set at a time.

It may have gone a little faster because I had a 4 year old helping me and when it came time to plug in and test - he kept his fingers crossed (must have worked). now my wife can get back on that horse and start walking again. (I walk outside).

TY Treadmill doctor. Very good experience.

25 agosto 2022
Non scritta su invito
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Risposta di Treadmill Doctor

Thank you for sharing your journey with us!
Kudos on the install and helpful partner!
We appreciate your order and your 5-star review!

Valutata 1 stelle su 5

Service was good but part not available

Mike was nice but the treadmill repair kit didn’t work for my machine. I’m still waiting for my money to be returned after 3 weeks of sending back the kit.

25 agosto 2022
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Risposta di Treadmill Doctor

Thank you for sharing your concerns. Your return was received and has been refunded. It is a shame it was not compatible!

Valutata 5 stelle su 5

Y’all were very knowledgeable website…

Y’all were very knowledgeable website was very easy to operate around and when I picked it up from the warehouse in downtown Memphis the lady was super nice.

25 agosto 2022
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Risposta di Treadmill Doctor

Great to hear! Thank you for your 5-star review!

Valutata 5 stelle su 5

Great online customer service

Great online customer service! Ordered 2 belts for different treadmills both fit perfectly thank you I will be back for more

25 agosto 2022
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Risposta di Treadmill Doctor

Thank you for your wonderful call-out and your 5-star review!
All repeat business is greatly appreciated!

Valutata 4 stelle su 5

Treadmill

I had an issue on the size and I was able to get assistance.

25 agosto 2022
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Risposta di Treadmill Doctor

Thank you for your positive review!

Valutata 5 stelle su 5

Treadmill drs!!!

They are always so helpful and ship your part out so fast!

24 agosto 2022
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Risposta di Treadmill Doctor

We appreciate your stellar words and 5-star review!

Valutata 5 stelle su 5

Had exactly what I needed

Had exactly what I needed. Gave fast friendly service and delivery in the rollers for my Eliptical. Great job! Thanks Treamill Doctor!!

24 agosto 2022
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Risposta di Treadmill Doctor

You are most welcome! Thank you for your 5-star review!

Valutata 3 stelle su 5

Great customer service

Great customer service and feedback. But still didn’t resolve the issue.

24 agosto 2022
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Risposta di Treadmill Doctor

Thank you for sharing your concerns. If the belt is not the issue then it could be electrical. There are quite a few tests you can do - check out https://www.treadmilldoctor.com/electrical-problems

Valutata 5 stelle su 5

Helped fix my mistake

Staff was very accommodating. Helped me when I ordered the wrong size belt and kept me informed all the way through the process even with a few hiccups.

24 agosto 2022
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Risposta di Treadmill Doctor

Glad to hear all is well! We appreciate your patience and your 5-star review!

Valutata 5 stelle su 5

Great customer service

Wrong item was sent. They quickly acknowledged the error and sent the correct material with no extra charge or fuss. A great operation to seal with

23 agosto 2022
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Risposta di Treadmill Doctor

Thank you for your 5-star review!

Valutata 5 stelle su 5

They forgot to ship at first

They forgot to ship at first. Then when I called they were very helpful and shipped it next day air at no cost. Parts worked perfectly!! Highly recommend!!

23 agosto 2022
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Risposta di Treadmill Doctor

Thank you for your 5-stars!

Valutata 5 stelle su 5

Great advice

Great advice, suggested fix was successful.

22 agosto 2022
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Risposta di Treadmill Doctor

Awesome news! Thank you for your 5-star review!

Valutata 1 stelle su 5

The replacement part worked fine

The replacement part worked fine. My issue is that instead of paying a one time fee for the part, it was chopped into several payments which makes no sense.

22 agosto 2022
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Risposta di Treadmill Doctor

Thank you for sharing your concerns.
The payment choice is left to the customer.
Several payments over time means the "Afterpay" link was chosen when you checked out of your order.

Valutata 2 stelle su 5

The Purchase was programed to be…

The Purchase was programed to be delivered in one week and it was delivered in one and a half month.

22 agosto 2022
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Risposta di Treadmill Doctor

Hello and thank you for sharing your concerns.
The carrier lost your package and our wonderful customer service team stepped right up once you communicated your issue to us. International deliveries can be tricky at times.

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