Traze Recensioni 29

I opened my account with Traze believing they are an SCA CAT-1 regulated broker (also FSA Seychelles SD027 and FSCA South Africa). My account number is #4850452.

Since April 17, 2026, I have requested withdrawal of my available equity (approx. $17,959). Despite multiple phone calls, WhatsApp messages, and emails, Traze has not enabled my withdrawal. Instead, they later accused me of “hedge abuse / mirror locking” and threatened to deduct over $15,000 from my account – retroactively voiding profits from trades that were executed without any warning or rejection.

The ongoing delays and contradictory decisions are extremely distressing. I have tried to resolve this directly, but Traze leaves me no choice other than to:
- File formal complaints with all relevant regulators (FSA Seychelles, SCA, CMA, FSCA)
- Share my experience here on Trustpilot

My next step will be to escalate to local authorities and legal counsel if my funds are not released immediately.

Warning to other traders: Check your withdrawal rights carefully. A broker that blocks withdrawals and then retroactively changes trade outcomes is a major red flag.

I opened an account with Traze after being explicitly informed during the onboarding process that Traze is regulated by the SCA (Securities and Commodities Authority, UAE) at Category 1 level. Based on that representation, I deposited a total of USD 12,225 across two deposits in April 2026, believing my funds were protected under UAE regulatory standards.
I traded XAUUSD and generated a profit of USD 17,689.90. When I submitted a withdrawal request, my account was immediately placed under investigation with no explanation given — only a vague notice that it would take 3 to 5 business days.
After that period, I received a formal notice stating that my profits had been voided due to alleged Trading. The notice cited Clauses 4.11 and 4.12 of the Client Services Agreement. My positions were standard trades placed during active market hours in response to news events and anticipated weekend volatility — a normal and widely accepted risk management practice. No prior notification of any leverage change was communicated to me before market closure.
Critically, the same notice stated: "Your remaining balance is available for standard trading or withdrawal." Upon logging in, my account balance was zero — meaning my entire deposited capital of USD 12,225 was also gone, with no explanation provided for that.
The violation notice itself contained the placeholder text "[Weekend/Volatility]" left unfilled, suggesting it was a template rather than a case-specific finding.
I have submitted a formal dispute to Traze requesting a full account statement and the restoration of my deposited funds. If this is not resolved, I will be filing a formal written complaint with the SCA.
I am sharing this experience factually so that other traders — particularly those in the UAE who choose this broker based on its SCA regulation — are aware of what can happen when a withdrawal is requested.

Very unaccountable, they make decisions that affect clients funds without proper communication nor accountability, when they changed the stopout protection, they didn’t send any advance notice or whatever, they stopped me out of my trades without hitting SL, I lost $2000, I complained and reached out, they never answered, they ignored me totally, horrible

I must say I'm very disappointed with Traze regarding how they've been handling my client with MTID 105016740. I am the IB who introduced the client to the platform. Over my time with Traze, I have done over $100,000 in deposits, and I'm sure they know my name there.

I have never experienced such a situation where a broker closes out a trader during market closed hours to bar the client from making profits. There are much better ways to handle such cases than in a manner that goes against market practices. I even sent messages on LinkedIn to see if there would be accelerated responses, but so far, there has been no reply or feedback from the broker, neither to the client nor to me.

The client even sent me screenshots of different customer support representatives claiming they are also being ignored in this matter and haven't received a response when they inquired. This is not cool at all.

Please resolve this issue. I support the client's request for his deposits back because he could have made money when the markets reopened, but you closed her out. If you don't want to allow her to make those profits, then you should not take her capital either. please apply proper judgment and resolve this matter. The world is watching

My client was promised a resolution via support chat within 24-48 hours, and it has been over 48 hours without a response. please pay attention to this.

How can a broker be so manipulative, closing WTI trades on Sunday afternoon by 1:48 p.m.? Is it possible to execute trades 10 hours before market open? This broker legitimately closed all my positions because they've seen the news and know I'll make money once the market opens, so they closed all my trades in the middle of a Sunday while the market is closed. This is the height of manipulation. They don't allow winning, they just hope you find and blow out. I'll make sure I report this case to all relevant authorities. Fellow traders need to be protected from brokers like these.

My Investors are going good and have no issues with the broker. They have more than 5 different livenses to run globally.

I had been working with Traze since last few months , had a very good experience, their deposit withdrawal system is very good

Great Broker and very good service

Recommended by my colleague, and I'm really enjoying trading with Traze.

وجدت سهولة بالتعامل على المنصة والتداول من خلالها لكن هناك جانب اعتقد أنه سلبي نوعا ما وذلك عند التأخر بالفأرة الزمني في دخول الحساب يتم تسجيل الخروج منه تلقائيا علما اني لا أفضل قفل وفتح البرنامج بشكل دوري حتى لا ادخل بدوامة تغيير كلمات السر وإعادة تسجيل الدخول

I really appreciate speed deposit and withdrawal
also fast response from the guys
keep the good work

I looking a Jop ,
I have professional to work receptionist, security, Secretary. Translate,

Sincerely
Halimah Abdullah

Very supportive assistant and easy when it come to transfer money same time you can feel trust and friendly relationship

I recently had the opportunity to engage with this traze, and my experience has been genuinely impressive. Their platform is user-friendly and well structured, making trading easier even for beginners. What stood out the most was their prompt customer support always available, patient, and ready to assist whenever I had questions.

Their execution speed is reliable, withdrawals are processed without unnecessary delays, and the market analysis they provide is accurate and insightful.
It shows they prioritize their clients’ success, not just transactions.

Fast deposit and withdrawal especially if you are using crypto method.

Best platform so far throughout my years of trading.

I had the worst experience with them. It's unbelievable how stupid they are, or maybe they just don't have eyes, I think. First, their customer service is terrible; they don't even respond and only work one day a week. Second, during the identity verification process, I sent them my documents accurately, with my full name and address, and the verification was rejected because my name wasn't written down—the most ridiculous reason I've ever seen. Their app doesn't work in all countries, and even their website has many problems. Therefore, I absolutely do not recommend them. They're not even well-known, their organization is poor, and they don't have strong licenses, so they could go bankrupt. So, never go near them.

Trustworthy brokers. Smooth and professional experience

عزيزي Traze
لم أتمكن من عملية السحب بعد ان قمت بتسجيل محفظتي سحب لي مبلغ حد أقصى ولم أتمكن من سحب باقي الحساب