Such an easy experience and the gentleman that served me was lovely, even when I arrived 2 minutes after close timehe still helped me with my order. The money was broken down into large and small n... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I used TM Oz because their site stated 'Click and Collect in one hour - exclusive to TM Oz'. The response to my query when I had received no notification was 'We'll respond to your query within two d... Leggi di più
L'azienda ha risposto
Initially purchase currency online rather than directly at their kiosk to gaurentee the money and save a trip. Went to collect and unfortunately staff were at lunch so had to return the next day. Retu... Leggi di più
L'azienda ha risposto
Initially spoke with one of the ladies at the Kotara outlet regarding rates, fees & how the process worked. She was very helpful. After a week I went online & ordered our Euro late on the Sunday & rec... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Travel Money Oz, we’re all about helping you make the most of your travel money. Whether you’re travelling for business or leisure, sending funds to a loved one on the other side of the world, looking for affordable travel insurance or shopping around for a reliable travel money card, we aim to take the hassle out of organising all your travel money needs.
Scritti dall'azienda

Informazioni di contatto
275 Grey Street, 4101, South Brisbane, Australia
- feedback@travelmoneyoz.com
- travelmoneyoz.com
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Money won't load into card
Money won't load into card. Never had this problem before
Sharnae at Travel Money Oz
Sharnae at Travel Money Oz, Helensvale was so very kind and helpful with our order today. Was so refreshing to see someone happy and smiley at work. Is always so professional and capable when we use her for our currency exchange. Thank you Sharnae 🤗 Keep up the great work!
Michelle at Travel Money Oz Sydney CBD…
Michelle at Travel Money Oz Sydney CBD was fantastic, fast and very helpful. Great service and a smooth experience!!!
The staff at tea tree plaza Westfield…
The staff at tea tree plaza Westfield are wonderful especially Venessa. Very friendly and helpful. Highly recommended
Potrebbe usare l'IA per rispondereMostra di più
Ordered currency for home delivery
Ordered currency for home delivery, and no one has turned up yet. It has been over two hours since the scheduled time. All I have to do is wait, and I can not plan anything else for that day. There's no one I can ring. Have already sent an email, but no luck.
The review system doesn't allow typing the email address here, but it was sent to the suggested email address.

Risposta di Travel Money Oz
DO NOT TRUST THEM
DO NOT TRUST THEM! These guys will rip you off. Their exchange rates from AUD -INR are terrible.
Very generic reply.

Risposta di Travel Money Oz
The cashier was friendly and helpful.
Fantastic
So easy to Order, on line, and so easy to pick up.
Fantastic service, my pick up was counted out in front of me, super friendly service, by Esra?
Money given to me in a plastic wallet.
No problem ordering the $$$ amount, and excellent exchange rate!
Easy to deal with and good rates!
Easy to deal with and gave me a good rate with no hidden fees, charges or deals.
Ordered money and it never turned up
Ordered money and it never turned up, no one to ring or contact. No communication at all whatsoever. Waste of time and money.

Risposta di Travel Money Oz
Great customer service
Purchase and collection of currency from the shop was straight forward .
Only purchase was straight forward.
Could choose to pay with debit or credit card.
No card fees.
Could collect currency 3 hours after ordering directly from shop
You should try signing into the login…
You should try signing into the login it doesn’t work for me it’s parthetic

Risposta di Travel Money Oz
Difficulty ordering online currency
I had been having trouble buying currency online with my debit card and went to Travel Oz West Lakes SA and explained what was happening showing proof that my several attempts were refused. The lovely young man on the counter on 11.03.2026 was friendly, polite and helped me with the issue. Currency bought. What a very pleasant experience. Thank you for all your help
Very easy
Very easy to click and collect, go in later and pick up your money. No long waits. Get and go.
Will do it again.
I highly recommend.
Very easy to order online
Very easy to order online. Available same day, though I picked it up the next morning.
The whole process could not have been simpler.
Good exchange rate as well.
I'll definitely use them again.
Bad customer service
I requested the Travel Money representative to change the note as per my request. He told me that no i cannot do this, whatever, the notes inside the bag you need to go with it. He did not helpful, rude and provided bad customer service.
I never recommend Travel Money Oz in Eastland to anyone.

Risposta di Travel Money Oz
Not a one-hour click and collect as quoted
I used TM Oz because their site stated 'Click and Collect in one hour - exclusive to TM Oz'. The response to my query when I had received no notification was 'We'll respond to your query within two days' ???
I WAS A BIT HASTY WITH THIS REACTION BECAUSE IT WAS AVAILABLE WITHIN THREE HOURS. SORRY TM Oz !!!! TM Oz also responded with an apology for taking a little longer so I am very impressed with their service.

Risposta di Travel Money Oz
I requested for notes that were not…
I requested for notes that were not created but was blatantly refused. The person in the front counter was very nice but the other staff member refused my request. All I wanted was 2 notes without a crease.

Risposta di Travel Money Oz
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