Travelmarvel Premium Cruise and Tours Recensioni 

326
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TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

We took a tour called Reflections of the Rockies (without the Alaska Cruise). An excellent experience. Our Tour Director (Spencer) and drive (Ravi) were first class. Will definitely use this operator... Leggi di più

Valutata 2 stelle su 5

Just returned from our 2nd cruise with TM from Budapest to Amsterdam along the Danube and Rhine. Despite telephone calls for information we were given just six days before the start to continue t... Leggi di più

Valutata 5 stelle su 5

We had a fantastic time on the Princess Eleganza touring the Adriatic coast, the staff couldn’t do enough to make our trip special, our cruise director Karen is a very special person who goes above... Leggi di più

Valutata 5 stelle su 5

The tour was fabulous. We loved every destination. Our tour guide, John Fitzgerald, was very friendly, professional, organised and informative. We were a large group but it was managed very well. Don... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Explore the world on your terms - from Premium River Cruises and intimate Yacht Cruises to Escorted Tours and Small Group Tours. With generous inclusions, incredible experiences, and the freedom to travel on your own terms, these are journeys that move you; effortlessly, immersively, and always with a sense of wonder. Explore the world with Travelmarvel, part of the APT Travel Group.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

326 recensioni

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4,5

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(326)

105 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

A cruise of two halves

A cruise of two halves, we had to change ships mid cruise due to low river levels. Whilst the ships were sister ships, the experience was completely different, the first ship was very good to excellent, but the second ship was distinctly average. Notwithstanding this the overall experience was good with plenty of interesting but similar off ship excursions.

13 luglio 2026
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Risposta di Travelmarvel Premium Cruise and Tours

Thank you for providing your feedback regarding your recent cruise. We appreciate that you were impacted by the low water challenges across Europe which resulted in a ship swap. We have provided your feedback to our Customer Relations and product team.

Kind Regards,
Travelmarvel Customer Service Team

Valutata 4 stelle su 5

Service and quality as always front & centre

Service and quality as always front and centre at Travelmarvel. The accommodation and comfort is excellent. Cruising on the Douro is spectacular and scenic. However the off ship excursions often involved lengthy coach journeys which then left time at the location visited shorter than desirable. The start and finish location at the marina across the river from Porto was also a disappointment as would have been nice to have had the chance to walk into Porto and experience the city at our own pace.
Despite this, looking forward to our next Travelmarvel experience . Thanks to the crew and all aboard the Estrella.

9 luglio 2026
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Risposta di Travelmarvel Premium Cruise and Tours

Thank you for providing your valuable feedback from your recent Douro cruise. We have passed your detailed feedback to our Product and Operations team as it's important for Travelmarvel to continue to evolve and improve the customer experience.

Kind Regards,
Travelmarvel Customer Service Team

Valutata 5 stelle su 5

This was our first river cruise ever so…

This was our first river cruise ever so there was some apprehension on our part as to what we would experience. The ship's crew, front and back of house staff and last but not least the housekeeping team were all outstanding. Trips on land were organised, informative and always done with due care and attention to the guests safety. All of this was done with a smile at whatever time of day or night. Thank you to everyone for giving us a really great holiday.

9 luglio 2026
Valutata 5 stelle su 5

An unforgettable cruise along Croatia coast

Well organised, from being collected from home to return.
Our tour director, Ana, was excellent. Friendly, knowledgable, well organised and happy to help with any unforeseen problems. Without her help (and a friend she happened to know in the airport ‘Lost & Found’) I don’t know when we would have finally been reunited with our lost luggage!
The Croatian coast was beautiful. Because of the size of ship we visited some fascinating places, not accessible to larger cruiseliners , with the benefit also of having opportunity to explore the various towns more in the evenings, as always in port overnight.

15 luglio 2026
Valutata 5 stelle su 5

Super comfortable boat with really…

Super comfortable boat with really delightful staff. Headed by Artur who looked after every detail. Food plentiful & delicious. We commended Aung our steward and Ry our waitress. The daily trips were well organised and interesting, our guide Rubin was patient and clear with excellent clear English. Elizabeth was a super coach driver. If I have one suggestion, on the guided tour around Porto. Please think of renting open topped buses and giving an overview of the whole city. The tour we had was very limited, there is so much more to see than our short walking tour. Travelmarvel are very unusual in allowing guests with later flights to stay on board until early afternoon at the end of the cruise. Most appreciated.

16 luglio 2026
Valutata 4 stelle su 5

Food & service on board excellent

Food on board was truly excellent, and all the crew were fantastic, service was faultless. One item that felt wanting was the coffee - only a hot drinks machine was available, despite an unused barista machine being behind the bar.

16 luglio 2026
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Risposta di Travelmarvel Premium Cruise and Tours

Thank you for your fabulous feedback regarding your recent cruise experience on the Douro. We will provide the feedback to Operations regarding the barista machine onboard the MS Estrela.

Kind Regards,
Travelmarvel Customer Service Team

Valutata 5 stelle su 5

A first class experience!

Excellent staff! We felt we were the only cruise that year the attention was so good. This is housekeeping, restaurant and nautical crew plus the management. I didn’t meet the laundry staff but their work was first class.

2 luglio 2026
Valutata 5 stelle su 5

Artur was the star

Artur and his team made this a memorable trip where we made some great friends.
The cabin was spacious with lots of storage space and room under the bed for unpacked cases. Lots of plugs and charging points. The bathroom was well configured and the complimentary shampoo, body wash etc were of a good quality. The bed was really comfortable with two huge pillows! Our housekeeper was invisible in a good way! The bedroom was always well cleaned and there were options for frequency of change of towels.
The food was delicious with a great deal of choice and options. Desert pastries were freshly made and snacks provided throughout the day, including fresh fruit. Wines served were of a good quality.
The guides were very knowledgeable and stayed throughout the trip.
Entertainment was at the right level, a couple of nights with traditional groups, a night of a very competitive general knowledge quiz and an hilarious karaoke night. It is clear that Artur is a great team leader and brings out the best in his team and so much goes on behind the scenes.
Salamanca was a lovely excursion but would suggest the guided tour is first before free time as there are definitely places you would want to revisit. The port wine tasting was the standout. We went on the optional tour to Guimaraes which we paid for. I was disappointed that there were no entries to places of interest and it was effectively a coach trip with a 30 minute walking tour which I didn’t think was particularly good value for money. The other two visits, one to the Mateus Palace was interesting although a lot of the gardens were overgrown, not sure that the Castelo Rodrigo was really worth the journey or the walking over the cobblestones.
The trip to Porto gave you the option of remaining in the city and catching the shuttle bus back.
The scenery was beautiful but if you were expecting the charm of the Rhine or the Danube you would be disappointed.
We had an issue with the pricing of this trip but settled it with the head office.

16 luglio 2026
Valutata 5 stelle su 5

Brilliant holiday

A really good holiday from start to finish. Excellent ship. Local guides onboard were brilliant especially Rita. Food excellent. Onboard entertainment good.

2 luglio 2026
Valutata 4 stelle su 5

Good value for money

Overall the cruise was very good value but we were disappointed with the length of time in some towns. We were particularly keen to see Nuremberg but a quick bus tour and some spare time failed to deliver. The day was shared with Regensburg which was also very attractive and worthy of a longer stay. Conversely we spent almost a day and a half in Passau which wasn’t that interesting. A large number of passengers opted to take trips to Salzburg and the Czech Republic while the rest of us sailed to Linz. This bit of the journey was spoiled for us by the non stop inane piano music in the lounge - lift music is the best description. We were lucky however to get to Linz by early afternoon. A beautiful town worthy of a day to itself. The passengers who had gone off on trips arrived around 5pm and had little time to appreciate it.
We had to change ships halfway due to low water levels. That was very well handled by the staff. Our cruise direct, Andrew, was outstanding.Although the ships are identical, and you retain the same room number etc , our bed onboard the second ship wasn’t particularly comfortable due to a soft mattress.
I informed reception but I’m not convinced they did change it as it remained uncomfortable.
Staff on both ships were great , food was excellent, very good value overall and would certainly recommend. We had to walk through Viking ships a couple of times which is normal on river cruises as the ships berth side by side. The interior looked a bit more elegant and there appeared to be a quiet area , but I believe Viking are significantly more expensive.
If you’re new to river cruises, as we were, I would certainly give Travelmarvel a go.
The majority of your fellow travellers will be from Australia or New Zealand as the company is Australian owned.

29 giugno 2026
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Risposta di Travelmarvel Premium Cruise and Tours

Thank you for sharing your experience. We're pleased to hear you found your cruise to be good value, with excellent food, wonderful staff and strong support from Andrew and the team during the ship change.

We appreciate your feedback on the time spent in certain destinations, excursion experiences and onboard details. These insights are valuable as we continue to review and enhance our itineraries and guest experience.

Thank you for choosing Travelmarvel, and we're delighted to hear you would recommend us to those new to river cruising.

Kind regards,
Gemma
Customer Experience Team

Valutata 5 stelle su 5

Great staff and organisation

Great staff and organisation. Bernadette the cruise director was brilliant.
Only downside was the poor tv reception. Very few channels and intermittent reception.
McGearys “Irish” bar wasn’t great….no atmosphere and no Guinness…!!!
Otherwise a brilliant holiday and experience.

13 luglio 2026
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Risposta di Travelmarvel Premium Cruise and Tours

Thank you for your review. We're delighted to hear you had such an enjoyable holiday and that Bernadette and the rest of the team helped make your experience so memorable.

We also appreciate your feedback on the TV reception and McGeary's Bar. As our river cruises often travel through more remote areas, reception can occasionally be affected, though we understand this can still be disappointing. Your comments about the onboard venue have also been noted and will be shared with the relevant team.

Thank you for travelling with Travelmarvel, and we hope to welcome you back on board again soon.

Kind regards,
Gemma
Customer Experience Team

Valutata 5 stelle su 5

A lovely first river cruise

A lovely first river cruise, won’t be the last. Excellent ship, all staff were friendly and attentive.

13 luglio 2026
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Risposta di Travelmarvel Premium Cruise and Tours

We are so pleased you enjoyed your European Gems cruise; it's one of our most popular itineraries and perfect for a first time cruise experience! We look forward to welcoming you back very soon, please let us know when you are ready to start planning your next memorable trip.

Kind regards,
Gemma
Customer Experience Team

Valutata 5 stelle su 5

attention to detail & free excursions…

Your attention to detail and the many free excursions and guided tours. Even though the quality of the guides did vary - some were giving too many details...

13 luglio 2026
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Risposta di Travelmarvel Premium Cruise and Tours

Thank you for your review and for taking the time to share your thoughts. We're so pleased you appreciated the care that goes into planning our journeys, along with the range of included excursions and guided tours.

We also value your feedback on the local guides. Every destination and guide brings a different style, and your comments will be shared with our team as we continue to refine the guest experience.

Thank you for travelling with Travelmarvel, and we hope to welcome you again in the future.

Kind regards,
Gemma
Customer Experience Team

Valutata 5 stelle su 5

Amsterdam-Budapest river cruise

Everything was so well arranged. All transfers done very efficiently. The trips were very well organised. The staff were friendly and helpful. The food was first class and the service was exceptional. Great entertainment every evening. Modern fleet, very comfortable accommodation. Excellent value for money.

22 giugno 2026
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Risposta di Travelmarvel Premium Cruise and Tours

Thank you for taking the time to share your experience. It's lovely to hear that the little details, from the smooth transfers to the evening entertainment, all came together to make your cruise so enjoyable.

We're especially pleased the friendly service, quality dining and comfortable ship left such a lasting impression. Hearing that you felt the holiday represented excellent value makes your feedback even more rewarding for the team.

Thank you for travelling with Travelmarvel, and we hope to welcome you on another river cruise soon.

Kind regards,
Gemma
Customer Experience Team

Valutata 5 stelle su 5

First Class

From start to finish TravelMarvel had everything covered.
We stayed an extra day at the start of the cruise in a hotel chosen by TM - very nice and great location.
The cruise itself exceeded our expectations in every way from the service by the ship staff to the standard organised trips - we couldn’t have asked for more
Thank you TM - now waiting for our next cruise.

13 luglio 2026
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Risposta di Travelmarvel Premium Cruise and Tours

Thank you for your lovely review. We're delighted to hear your European Gems cruise exceeded your expectations from start to finish.

It's wonderful to know your pre-cruise hotel stay, the onboard service and the included excursions all helped create such an enjoyable experience. Comments like yours mean a great deal to our team, and we're so pleased everything came together seamlessly.

Thank you for choosing Travelmarvel. We look forward to welcoming you on your next cruise.

Kind regards,
Gemma
Customer Experience Team

Valutata 5 stelle su 5

Truły enjoyed the trip .

Truły enjoyed the trip .. would recommend to experience.. everyone so helpful very well organised.. Alicja and Trevor ..

13 luglio 2026
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Risposta di Travelmarvel Premium Cruise and Tours

We are pleased you had such a wonderful trip and thank you for sharing. Please do let us know when you are ready for your next memorable holiday with us.

Kind regards,
Gemma
Customer Experience Team

Valutata 5 stelle su 5

This I believe was our 14th river…

This I believe was our 14th river cruise with Travel Marvel APT and our second this year, they always provide excellent service which is why we will book two for next year to. Our Cruise Director Bernadette was superb and all the crew managed our ship transfer due to low water perfectly. The staff on both the Polaris and Vega on which we travelled did their utmost to provide anything we asked for. Local guides were so knowledgeable and the excursions great.

13 luglio 2026
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Risposta di Travelmarvel Premium Cruise and Tours

Thank you for your continued loyalty and for choosing to travel with Travelmarvel again. Knowing you've trusted us for so many river cruises, including two this year, makes your feedback especially meaningful.

We're delighted Bernadette and the crews on both Polaris and Vega helped ensure your journey remained seamless despite the low water conditions. It's also wonderful to hear you enjoyed the excursions and the expertise of our local guides. We'll be sure to pass on your kind words to everyone involved.

We look forward to welcoming you back on board for your next two adventures.

Kind regards,
Gemma
Customer Experience Team

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