Total scam, stay away!! I erroneously performed the access to book the fast track at an airport to later find out it was free. Beyond this, they charged me 79€ for a subscription that was not clearly... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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This company is so slow issuing my fast track ticket for the airport that that after 1/2 I had not received it i emailed them to complain but they eventually got back to me and said your ticket ha... Leggi di più
Total scam Do not use. No mention when I booked fast track offering yearly subscription. But the day after we got home there it was €79 charge. Tried contacting them, useless tried stopping it with... Leggi di più
Buena experiencia de compra
Dettagli dell'azienda
Scritti dall'azienda
Travel Synch helps air passengers skip the queues and start their journey with less stress. We provide online booking for airport fast track security lanes, airport check-in assistance, and lounge access across major European airports, including Heathrow, Gatwick, Charles de Gaulle, Orly, Madrid Barajas, and Rome Fiumicino. Our service is built for travellers who value their time. Instead of navigating airport websites, comparing terminal-specific options, and hoping the booking goes through, you pick your airport, pick your date, and we handle the confirmation. You receive your digital pass by email, ready to present at the airport. We work with established airport service partners to deliver bookings reliably. Every purchase is backed by a clear refund policy, responsive customer support, and secure payment processing through trusted European payment providers. Travel Synch is operated by Bloomback Ltd., and serves customers across the United Kingdom, France, Spain, Italy, Germany, Portugal, and the wider European Union. Our team is based in Lisbon, with operational support in London and Paris. We are building a travel service company we would want to use ourselves — transparent pricing, no hidden subscription traps, human support when something goes wrong, and the reliability you expect when your flight leaves in three hours.
Informazioni di contatto
Regno Unito
- contact@travel-synch.com
- travel-synch.com
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Scammers
Scammers, they hide fees that are charged days after and they are not willing to refund them, I had to talk with my bank to get the money refunded by those hidden charges.
Absolute joke of a company
Absolute joke of a company. As previous reviewers all I wanted was 2 fast track passes.
3 days later they're trying to take £79 off me as apparently I'd signed up to some ongoing service.
I had no knowledge of this. I have requested a refund but they claim you only have 3 days to cancel this.
I paid on the 27th, today is the 30th. By my maths that's 3 days.
They are still refusing to reimburse me.
My advice: I strongly recommend you have nothing to do with this company. It's a scam, simple as that.
Interlinked with other websites from…
Interlinked with other websites from google. Can’t call customer service. A bad apple of a company.
Scammer
Paid to use fast track service at airport for two people which should have been £18. Two days later this absolute scam of a company took £71 from my account. They don’t care about you. All they do is mislead you and take your hard earned money. I’ll be taking this further.
Scam
Scam. Phone calls go unanswered. Stealing money off the back of a similar named site.
SCAM WARNING.
SCAM WARNING.
I paid for two fast-track services from this company, and just one week later £71 was taken from my account without my clear consent. This appears to be linked to a hidden “free trial” subscription that was not made obvious at the point of purchase.
For the record, I did not knowingly agree to any ongoing subscription.
I find it unacceptable that companies can operate in this way, relying on unclear terms and buried conditions to take further payments. I am now taking this further under the Consumer Rights Act 2015. I will also be filing a complaint with Citizens Advice and reporting this to Action Fraud.
I strongly urge others to be cautious and avoid this company.
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