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The Travel Group Recensioni 

276
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Kiaran has been a pleasure to work with. He was warm, responsive and helpful in finding flight options that suited my schedule, and explained the fare conditions clearly. Thank you for making the arra... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just back from Folkstone Kent ,fantastic holiday . Our coach driver Rob was a star. Very helpful, always cheerful, willing to help. Kept us informed throughout our holidays always on time when w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Samkelo has been doing the amazing work, her customer service excellence, timeous, professional, efficient. her critical thinking skills and solution driven approach, her attention to detail and acume... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would like to recognize Michelle for her outstanding support and dedication. She consistently goes above and beyond to help us and always makes time to assist when needed. Her contribution is truly... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi
  2. Servizi per le imprese

Scritti dall'azienda

✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.

Our Service & Savings Guarantee

If we don't hit the mark, we pay you!

That’s right, we don’t just talk the talk. We back it up with a bold promise: 🛎️ Not happy with our service? Simple, don’t pay for it. 💸 If we can’t save you on your current travel spend, We will pay you £500.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

276 recensioni

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4,9

Tutte le recensioni

(276)

112 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good

Quick, very effective , friendly

7 maggio 2025
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Risposta di The Travel Group

Dear Josephine

Quick, effective, friendly? We do try to make magic look casual. ✨ Thanks for noticing and thank you for the love :)

Best regards
Team TG

Valutata 5 stelle su 5

Quick turn around time.

Very prompt turnaround time on my query. Problem rectified within the hour.

6 maggio 2025
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Risposta di The Travel Group

Dear Marilyn

Hey there!

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you experienced a quick turnaround time and that your problem was rectified within the hour. Our team always strives to provide prompt and efficient service, and it's great to know we hit the mark for you.

If you ever need anything else or have more queries in the future, don't hesitate to reach out. We're here to help!

Safe travels and best wishes
Team TG :)

Valutata 5 stelle su 5

Happy Customer

Cassie and her Team is just amazing. Quick acting, and always friendly.

6 maggio 2025
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Risposta di The Travel Group

Hi Vanessa

Your review just flew in and it's like a breath of fresh air! 🌬️ We're absolutely thrilled and can't stop smiling. 😁

We're so glad you had a wonderful experience with us. Our team is buzzing with excitement and gratitude! 🐝

Best regards
Team TG :)

Valutata 5 stelle su 5

Great experience and speed with the…

Great experience and speed with the booking process. These guys come highly recommended

9 aprile 2025
Non scritta su invito
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Risposta di The Travel Group

Dear Andy

Always a pleasure to hear we’re doing things right—especially when ‘right’ means fast, easy, and zero headaches!

Best regards
Team TG :)

Valutata 3 stelle su 5

Thank you

Thank you, Hanrie, for going out of your way to make my stay at the unpleasant accommodation as comfortable as possible. I truly appreciate your kindness, effort, and patience in trying to improve the experience. Your thoughtfulness did not go unnoticed, and I’m grateful for everything you did to make things a little better. Unfortunately, I’ll just have to tough it out until my stay ends.

9 aprile 2025
Non scritta su invito
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Risposta di The Travel Group

Thank YOU for your kind words and for recognizing our superstar Hanrie, she really does have the heart of a hospitality ninja and the patience of a saint! 🌟

We’re truly sorry the accommodation wasn’t your cup of rooibos. While Hanrie did her absolute best to sprinkle some magic over an otherwise "meh" situation, we totally get that sometimes, no amount of fluffing pillows can fix a poor fit.

We’ve taken this feedback to heart and are reviewing how we can double-check property preferences with extra zest and zero room (pun intended) for missteps next time. You shouldn’t have to “tough it out” when you’re meant to be unwinding and we’ll do all we can to keep that from ever happening again.

Here’s to comfier pillows, dreamier stays, and five-star feels next time around ✨🛎️

With gratitude,
The Travel Group Crew

Valutata 5 stelle su 5

BA TCKTS TO SOUTH AFRICA

The response times by Kiaran was fantastic. Thank you.

8 aprile 2025
Non scritta su invito
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Risposta di The Travel Group

Hello Jayesh

Your review is the syrup to our pancakes, the avo to our toast, the caffeine to our Monday. Basically… deliciously perfect!

We will be sure Kiaran receives this amazing feedback!

Best regards
Team TG :)

Valutata 5 stelle su 5

Refilwe Ndlovu - The Queen of Travel Delight

Whenever there is a crisis with a booking, i.e. I have to change a flight or the vehicle class, Refilwe Ndlovu assists almost immediately, with professionalism and efficiency. There has even been instances where she has assisted after working hours, ensuring that my requests are attended to.

8 aprile 2025
Non scritta su invito
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Risposta di The Travel Group

Boom. Mic dropped. 🎤💥 Reviews like this are why we do what we do — and why Refilwe may start floating around the office from all the praise. Thank you for your kind words, for trusting us with your plans, and for giving us all the warm fuzzies :)

Best regards
Team TG

Valutata 5 stelle su 5

First time experience!

Amanda Mthunzi promptly called me after I submitted my request for a quotation and referred me to Jacqueline Nel, who has been incredibly helpful. Although I haven’t used the company’s services yet, I’m thoroughly impressed by their outstanding response time.

The team is highly professional, exceptionally efficient, and very friendly, offering the best possible options to suit your budget. A truly impressive experience so far!

7 aprile 2025
Non scritta su invito
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Risposta di The Travel Group

Once upon a time, Amanda picked up the phone, Jacqueline sprinkled some efficiency dust, and a lovely customer lived happily ever after — even before the service began 🧚✨.

We’re thrilled you felt the magic! And don’t worry — when it comes to matching your budget and needs, we don’t need a glass slipper, just a little info and a lot of love 💌

Best regards
Team TG :)

Valutata 5 stelle su 5

The new UK Electronic Travel requirement

The new UK Electronic Travel Authorisation (ETA) requirement forwarded to Stellenbosch University from Lucille Breytenbach!

2 aprile 2025
Non scritta su invito
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Risposta di The Travel Group

Breaking news: Travel just got another layer of ‘fun’! 🎭✈️ If anyone needs a cheat code for hassle-free travel, we’ve got some tricks up our sleeve. 😉 Thanks for the love Tania

Best regards Team TG

Valutata 5 stelle su 5

Excellent & Exceptional Service

The consultants always go the extra mile, they are highly professional and have amazing turnaround times. There service fees are low for what they offer, definitely a company to consider for your travel arrangements.

26 marzo 2025
Non scritta su invito
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Risposta di The Travel Group

Hello Dean :)

We’d walk 500 miles… and we’d walk 500 more 🎶 (but we prefer flying ✈️). Thanks for the kind words—your travel experiences are in good hands! We will be certain to pass on your amazing feedback to Riaan.

Best regards
Team TG :)

Valutata 5 stelle su 5

They are very Quick

They are very Quick, clear communication before, during, and after the trip is very crucial. this is a very great Agent and always available to troubleshoot any issues that arise.

4 marzo 2025
Non scritta su invito
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Risposta di The Travel Group

Dear Noxolo

We hear ‘quick and clear’ a lot… maybe we should start calling ourselves the ‘Flash’ of travel management! ⚡ Thanks for the amazing feedback!
We will ensure your feedback is passed on to Charmaine.

Best regards
Team TG :)

Valutata 5 stelle su 5

The swiftness and patience of Michelle

The swiftness and patience of Michelle

18 marzo 2025
Non scritta su invito
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Risposta di The Travel Group

Hello Brian

What can we say? We reply more swiftly than a cat knocking something off a table! 🐱💨
Thank you for the kind words!! We will be sure to pass on this wonderful feedback to Michelle!

Best regards
Team TG :)

Valutata 5 stelle su 5

I find it amazing their proactiveness…

I find it amazing their proactiveness and reactiveness to find a solution in quick time. Have being already two time engaged with them, and no problems at all.

17 marzo 2025
Non scritta su invito
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Risposta di The Travel Group

Dear Danielly

We believe in making things easier than deciding what to watch on Netflix. 📺😂 Thanks for the love!
We will be sure Kiaran receives this amazing feedback!

Best regards
Team TG :)

Valutata 4 stelle su 5

they are really quick to respond and…

they are really quick to respond and their in person visits give their service a more personal touch.

13 marzo 2025
Non scritta su invito
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Risposta di The Travel Group

Now that is the kind of feedback that puts an extra spring in our step! 💃📞

We’re all about fast responses, real connections, and showing up in person, because let’s face it, email’s great, but nothing beats a good ol’ face-to-face (with maybe a coffee in hand ☕).

Thanks for noticing the heart we put into our service — your kind words mean the world to our team. Here’s to many more great trips, smoother bookings, and high-fives in real life!

With speed, smiles, and a whole lot of travel love,
The Travel Group Crew ✈️💙

Valutata 5 stelle su 5

I had an amazing experience with The…

I had an amazing experience with The Travel Group. They were professional, efficient. I highly recommend them to anyone in need of travel arrangements. Thank you for your outstanding support!

6 marzo 2025
Non scritta su invito
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Risposta di The Travel Group

Hello Anna

We’re over here doing the ‘I’m-on-a-business-trip-and-it’s-perfect’ happy dance because of your review. Thanks a ton for the kind words! We’re always ready to make your corporate travel experience as seamless as a perfectly executed PowerPoint presentation!

Thanks for the love!
Best regards

Team TG :)

Valutata 5 stelle su 5

Speedy assistance

The team supported me with all relevant information in providing my client with detailed flight information departing from multiple countries

4 marzo 2025
Non scritta su invito
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Risposta di The Travel Group

Dear Susan

We like to keep leveling up—kind of like a video game, but with fewer boss fights and more happy customers! 🎮🚀
Thank you for the great feedback!

Best regards
Team TG :)

Valutata 5 stelle su 5

Best Customer Service

Booking my trip to Japan with The Travel Group has been nothing short of incredible - such an easy experience, which set me greatly at ease as a first-time traveller. I did not record the name of the person who helped me, but I will always remember my experience as an immensely positive one. Five stars for great customer service!

Thank you, The Travel Group!

4 marzo 2025
Non scritta su invito
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Dear Khanya

We make sure every penny gets the five-star treatment! 💰✨ Thanks for trusting us!

Best regards
Team TG

Valutata 5 stelle su 5

I received prompt reply with precise…

I received prompt reply with precise answers. It just take a few e-mails to arrange all. Well done!

2 gennaio 2025
Non scritta su invito
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Risposta di The Travel Group

Dear Haydar

We like to keep things smoother than a jazz playlist on a Sunday morning. 🎷 Thanks for the kind words!
We will be sure to pass them on to Kiaran!

Best regards
Team TG :)

Valutata 5 stelle su 5

Good communication and attention to…

Good communication and attention to detail.

24 febbraio 2025
Non scritta su invito
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Risposta di The Travel Group

Dear KJ

We’re basically detail detectives—solving travel mysteries one great experience at a time! 🔎✨
We will be sure to pass your feedback on to Kiaran

Best regards
Team TG :)

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