Bianca was quick and efficient. We had a group of students that needed to travel and she stayed on top of all the amendments and made it easy to keep a handle on costing and ensuring the students wer... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
all my requirements were met, the agent assisted to get best rates under difficult demand and supply dynamics of SONA week/ Mining Indaba 2026. But she pulled it off, car hire was not available but Za... Leggi di più
L'azienda ha risposto
One word to sum up my experience would be efficiency. My travel agent, Michelle, is the epitome of professionalism. She is on the ball, incredibly organised and solution oriented. There isn't a proble... Leggi di più
L'azienda ha risposto
Working with Cassie has been amazing. She is detail-oriented and always provides timely feedback on travel queries. She understands our travel needs and makes logistics easier to plan. No matter what... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.
Our Service & Savings Guarantee
If we don't hit the mark, we pay you!
That’s right, we don’t just talk the talk. We back it up with a bold promise:
🛎️ Not happy with our service? Simple, don’t pay for it.
💸 If we can’t save you on your current travel spend, We will pay you £500.
Informazioni di contatto
18 The Mansion, Wrest Park, MK45 4HR, Silsoe, Regno Unito
- +44 2033 751611
- info@travel-group.com
- travel-group.uk
4,8
Eccellente
230 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di The Travel Group
Thank you for the five stars! We do love a bit of speed and efficiency around here. We are delighted we could be quick and helpful, it is exactly how corporate travel should feel. If you ever need us to work our magic again, you know where to find us.
all my requirements were met
all my requirements were met, the agent assisted to get best rates under difficult demand and supply dynamics of SONA week/ Mining Indaba 2026. But she pulled it off, car hire was not available but Zakkiya made sure to the last tee/ last minute to find us a car hire
9 febbraio 2026
Risposta di The Travel Group
Thank you for such a fantastic review! SONA week and Mining Indaba are not for the faint hearted. When demand is through the roof and availability is playing hide and seek, it takes real grit to pull the rabbit out of the hat. We are thrilled Zakiyya rose to the occasion and delivered. We will be sure to pass on your kind words to her.
Risposta di The Travel Group
Thank you for the five stars and for summing us up so perfectly! Fast, easy and hassle free is exactly how travel should feel. We take care of the details so you can get on with the important stuff, whether that is closing deals or catching flights. We appreciate you choosing The Travel Group and we will be ready when you are for the next smooth takeoff.
Great experience and speedy service…
Great experience and speedy service from Zakiyya.
13 febbraio 2026
Risposta di The Travel Group
Thank you for the glowing review! We like to think Zakiyya runs on equal parts expertise and espresso, so we are not surprised she delivered both a great experience and speedy service. We will be sure to pass this on to her. We appreciate you taking the time to share your feedback and we look forward to assisting you again soon.
The attention to detail
The attention to detail, patience when accommodating our last minute changes, flexibility and open channels of communication. We dread it everytime Cassie goes on leave because she’s such a superstar!!! The utmost professional, always willing to assist and go the extra mile.
2 febbraio 2026
Non scritta su invito
Risposta di The Travel Group
Thank you for this incredible review! We are thrilled that our attention to detail, flexibility and open communication made such a difference. That is exactly what we strive for. We appreciate your trust and look forward to continuing to deliver.
Cassie delivers outstanding service…
Cassie delivers outstanding service every single time. She consistently goes above and beyond to make sure everything runs smoothly. She is proactive, reliable, and incredibly professional. She makes the entire process effortless.
4 febbraio 2026
Risposta di The Travel Group
Thank you for your generous feedback! We are delighted to hear that Cassie continues to deliver such a consistently high standard of service. Your comments about her proactive approach, reliability and professionalism reflect exactly the values we strive to uphold as a team. We truly appreciate you taking the time to share your experience and we will be sure to pass your kind words on to her.
Best service
Zakiyya and the team are amazing and love working and booking my travel through them! Highly recommend!
12 febbraio 2026
Risposta di The Travel Group
This is the kind of review we would happily frame! Thank you for the wonderful feedback. We are delighted that you love working with us. Expertly handled, effortlessly organised and with just the right amount of care behind the scenes. Your recommendation truly means a great deal to us and we look forward to planning many more smooth journeys together.
Excellent Service
Working with Cassie has been amazing. She is detail-oriented and always provides timely feedback on travel queries. She understands our travel needs and makes logistics easier to plan.
No matter what travel route we propose, Cassie always has a solution.
12 febbraio 2026
Non scritta su invito
Risposta di The Travel Group
Thank you so much for your wonderful review! We are delighted to hear that working with Cassie has made such a positive impact on your travel planning. She takes great pride in understanding her clients’ needs and delivering clear, timely and practical solutions, so your feedback truly means a lot.
Efficient
Very friendly, quick response and efficient agents! Especially assigned agent, Cassie Jones.
Very happy with TGs services
12 febbraio 2026
Non scritta su invito
Risposta di The Travel Group
Thank you for the glowing review! Cassie will be thrilled to hear the shoutout. She has a talent for being friendly, fast and fiercely on the ball, which is exactly how we like our travel management. We are delighted you are happy with our service and we will keep raising the bar so you can keep travelling stress free.
Fast service
11 febbraio 2026
Risposta di The Travel Group
Thanks for the five stars! We will try not to let it go to our heads. Zakiyya will be thrilled to know her superpower has been recognised. We believe great travel support should be like good WiFi: quick, reliable and never keeping you waiting.
Its always smooth sailing working with…
Its always smooth sailing working with Cassie. Thank you for always be patient and reliable.
11 febbraio 2026
Risposta di The Travel Group
Smooth sailing and five stars, we could get used to this. Thank you for the kind words! Cassie’s superpower is making the complex look effortless and doing it all with endless patience and zero fuss. We are lucky to have her and even luckier that you noticed. We will be sure to pass this on to her. Here is to many more calm seas and perfectly plotted journeys ahead.
Service was great!
6 febbraio 2026
Risposta di The Travel Group
Great service is our favorite kind of feedback! Thank you for the 5-star review, we can't wait to arrange your next travel!
It was amazing
It was amazing - to think that the Travel Group arranged the flights and accommodation for the entire Planetworld crew is mind blowing - thanks you - Well DONE MICHELLE - you are a true rock star!
9 febbraio 2026
Risposta di The Travel Group
Mind blowing is exactly the reaction we were going for. Huge thanks for the love and an even bigger shout-out to Michelle who absolutely crushed it! Rock star status officially confirmed. We loved being part of it and can’t wait to do it all again.
Kiaran worked even after hours to help…
Kiaran worked even after hours to help me find different options to book a flight for my Director. He was patient and kind and very very helpful, even took the stress away from me.
4 febbraio 2026
Risposta di The Travel Group
Thanks for the glowing review and for trusting us with something as high stakes as your Director’s travel! Kiaran’s superpower is calmly wrestling flight options into submission long after the clock has clocked off, so we’re thrilled you felt the stress melt away. Patient, kind and very very helpful is basically his unofficial job title. We’ve got your back anytime, even after hours!
Risposta di The Travel Group
Thank you for the fantastic 5-star review! Travel can be complex, but we quite enjoy making it look effortless. We are thrilled to hear everything was seamless and that our team delivered the helpful, efficient service you deserve. Here’s to smooth flights, smart schedules and travel that works as hard as you do.
HORISANI MATHONSI was absolutely…
HORISANI MATHONSI was absolutely fantastic, and on a Friday evening. Exceptionally helpful, focused, kept me updated and followed through.
Well done, and thank you.
30 gennaio 2026
Risposta di The Travel Group
Thank you for the brilliant 5-star review! Horisani clearly has no time for half measures, not even on a Friday evening. Helpful, focused, keeping you updated and seeing it through to the end is exactly the kind of energy we love. It is service like that which turns a stressful moment into a smooth experience. We will definitely make sure Horisani hears about this. Thank you again for your trust and for sharing such kind words.
Cassie always goes over and above to…
Cassie always goes over and above to provide us with the best service.
22 gennaio 2026
Risposta di The Travel Group
Cassie going over and above? At this point, we are going to need to install altitude limits. Thank you for the glowing 5-star review and we are so glad she has been able to deliver the kind of service you deserve! We will be sure to pass this on to her, though we cannot promise it will not make her blush.
Quick travel arrangements
Team were really quick to accommodate my travel requests, was a seamless process.
28 gennaio 2026
Risposta di The Travel Group
Thank you for the glowing 5-star review! We love nothing more than swooping in with quick travel arrangements and making the whole process look effortlessly seamless (even if we are working some behind-the-scenes magic). We really appreciate your kind words and cannot wait to help with your next trip.
Risposta di The Travel Group
Professional, fast and proactive? We’ll take that. Thanks for the 5-star love!
Excellent service
Excellent service! Michelle Leitao has assisted with all of my travels whether personal or business. She is always willing to help and takes the stress of booking flights, accommodation and transfers. Highly recommend!
26 gennaio 2026
Risposta di The Travel Group
Stressful travel plans? Not on Michelle’s watch! From flights to beds to getting you where you need to be, she handles it all so you don’t have to. Business, personal or anything in between, she’s got it covered. Thanks for the five-star love and the glowing recommendation, we’ll be passing this straight on to Michelle.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.