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Valutata 5 stelle su 5

I completed the 3 day in-person fast track option for Level 2 Gym Instructor. I had a brilliant experience! By the end of the three days, my confidence had increased more than I thought was actually p... Leggi di più

Valutata 5 stelle su 5

I had a great experience studying with TRAINFITNESS The staff are more than happy to help and always available on call for any queries that I had. The in-person training was engaging and fun and... Leggi di più

Valutata 5 stelle su 5

I recently completed the exercise referral course with TRAINFITNESS and I thoroughly enjoyed the whole experience. the course was easy to follow, very insightful and interesting. The communication bet... Leggi di più

Valutata 5 stelle su 5

Just completed my Level 2 & 3 intensive. Ben was the most incredible instructor who made my 2 weeks nothing but enjoyable and so much fun. Everything was made so clear by him and I felt nothing but... Leggi di più

Dettagli dell'azienda

  1. Servizio per il fitness e l'alimentazione
  2. Scuola professionale e di formazione

Scritti dall'azienda

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

646 recensioni

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4,8

Tutte le recensioni

(646)

116 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Despite moving countries from England…

Despite moving countries from England to Ireland, completing my course was so easy given the ability to send video recordings of my work. Had some apprehension on doing them but the tutor from the e-class made everything so easy to understand and that really helped my confidence.
I went to my local gym where I was a new member due to having relocated and even the gym staff were very understanding and gave me complete freedom as long I didn't interrupt anybody else's workouts. They even suggested that I could work for them once I have my qualifications which I am pleased to say that I have now received. Super excited for this journey ahead.

24 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Very well laid out course

Very well laid out course. The app allows me to study during my daily work commutes. The tutor support was always understanding no matter how lame my doubts were.

31 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Resourceful

Want to commend the e-classes for how good the tutors have been. Keep up the great work and thank you for all that you do

7 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

£350 to extend my course by a month

Quoted £350 to extend my course by a MONTH after surgery - the course cost £399.

Do not become unwell or have a family bereavement if you are planning to study with this company as they will seek to profit from your misfortune.

1/ I had to have surgery.

2/ I informed Trainfitness that I would (with plenty of notice) not be able to complete within the 6 months and stipulated the reason why.

3/ they informed me that to extend it will be (direct quote) ‘approximately £100-£350/month.’

That is a MONTH.

For a course that cost £399.

4/ This is an entirely online course with no live teaching involved – it is ALL pre-made content.

5/ I contacted Focus Awards (the awarding organisation) and they said that they set no time frame to finish the course – there is merely a minimum amount of guided learning hours.

I am eagerly awaiting the reply to this message and whether they dispute any of the above. Trainfitness will simply fall back on 'please refer to our T&C’s'.

Post reply edit: I invite everyone to read the passive aggressive reply sent by trainfitness below (pay close attention to the last line) and ask yourselves,'is this a training provider I would like to deal with?'.
The dispensation is simply lip service for the sake of this review - I sent trainfitness an email saying I'd had surgery. At no point was this brought up or, come to think of it, did you even ask how I was at any point of the process. Simple questions Trainfitness - what surgery did I have? What was my recovery like? Have I recovered yet? These are the kind of questions you ask when working out 'special circumstances'. You could not care less. You simply stated the T&C's and how much you could make.
It is true I have trained with them before - fortunately I didnt need surgery during any of my previous courses so there were no service charges.

7 agosto 2024
Non scritta su invito
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Risposta di TRAINFITNESS

£66.50 To Extend Your Course By A Month

We support in many ways, including with free extensions, those of our learners who demonstrate genuine medical and or other extenuating circumstances that prevent them from studying.

To cater to the varying interests, needs and budgets of our learners, we offer 45 courses with different study formats and different price points ranging from £100 to £4000. All up, we have over 150 course study options to assist our learners study what they want in the way that best suits them and their budget.

The initial response you received (22nd July) about extending your course term (which was expiring in 10 days’ time on 2nd August) catered to this wide variety of options and referred to a fee in the range of ‘£100-£350’. We wrote to you again later that day and confirmed the price to extend your particular course for one month was ‘£66.50’.

On 6th August you told us we simply provide an ‘entirely online course’ for which the company incurs ‘no cost’. On 7th August we explained to you, in detail, why that is not the case.

For example, your ‘entirely online course’ is made up of online content as well as practical and written portfolio assessments. To make this content available and to ensure these assessments can be marked, we have full-time teams of:

• tutors, assessors and internal quality assurers who teach, assess, quality assure and support our learners by phone, Help Desk, email, eClasses and in person;

• course developers who ideate, develop and maintain our courses;

• IT developers who develop and update our proprietary learning management system, mobile app, administration and CRM systems;

• designers who create and update all course assets including but not limited to imagery, videos, animations, manuals and support materials, as well as our website;

• administration, enrolments and accounts.

Rent, service charges, rates, professional fees, electricity, water, phone, data and hosting are just a few of the other costs we incur. It is only through the provision and funding of all of the above that the delivery of a course – even an ‘entirely online course’ - is made possible.

We trust this makes clear why the £66.50 you were quoted does not represent any kind of profit.

We’re pleased to have seen you achieve three qualifications with us since 2014 and, because you told us on 7th August that you are not going to finish your fourth qualification with us, we wish you well with any future studies that you embark upon elsewhere..

Valutata 5 stelle su 5

Distance learning at its best

Thoroughly enjoyed my learning journey. The tutors have always been on hand whenever I had a doubt. The resources, especially the Live e-classes were great. Would highly recommend the Master Diploma.

12 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent Teaching and positive overall experience! Continuing my professional development with TRAINFITNESS

I was highly satisfied with my experience taking two courses at TRAINFITNESS - completing both my Level 2 Gym Instructor and Level 3 Personal Trainer diploma this year (2024). I will be returning later this year to take an 'Olympic Weightlifting' Course. Thanks to Ben and other teachers there, I left the courses feeling confident and well-equipped to step into my role as a coach and personal trainer.
In both instances the level of teaching was superb - Ben - my teacher on both courses was highly knowledgeable and engaging, and was a pleasure to learn from, always keeping the energy up and bringing some humour into our classes! I felt supported from start to finish. Katy one of our exam assessors also provided lots of in depth knowledge from a wealth of experience. We usually had the entire gym space to ourselves (just our class) for tutorials and assessments - which made me feel like our learning was a priority.

17 giugno 2024
Valutata 5 stelle su 5

Excellent teachers

Excellent teachers, helpful customer service, very informative and well presented courses. Very happy with my choice.

17 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent course

Excellent course, very informative material and in live clinics were fantastic. Ben has been an amazing instructor, very knowledgeable, helpful and a great personality.I will definitely sign up for more courses with trainfitness in the future.

3 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Great course

Great course! The experience as a whole was very good too. I had Ben as my teacher, he was fantastic, very funny and coached all the technical details I was seeking. Kate for the few lessons I had was great too and explained everything well.

6 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

insane company

insane company. I've been messaged 4 times in the last 1 and half days, called and emailed multiple times too. all I wanted was to do a quiz and there's no way to block them. fricking crazy !!!

18 giugno 2024
Non scritta su invito
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Risposta di TRAINFITNESS

We believe you have the wrong company - we don’t have an Ash Campbell in our records 😊

Valutata 5 stelle su 5

Instructor Rob

Instructor Rob, was well assertive, knowledgeable and knew what he was talking about. He was calm with his delivery, assure his students to calm down even when we was a bit nervous.

very humble and easy to understand.

16 giugno 2024
Non scritta su invito

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