TourCompass Recensioni 

945
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

TourCompass… what an experience!! We have just had the most incredible travel adventure of our life! Starting in Peru, walking Inca trail into Machu Picchu, visiting Sacred Valley, then off to the equ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have just returned from a tour round Western Canada with a trip to Toronto and it was beyond expectations. Thoroughly well organised trip. Clear communication and explanations at all times. Everyth... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Have just been on their tour “Highlights of Borneo” and had an amazing time: my 71 year old fit and healthy mum, me age 42, and my two teenagers 14 and 16. The accommodation was fabulous, the tours am... Leggi di più

Valutata 5 stelle su 5

Everything about our 12 day Safari and Beach holiday to Tanzania (Serengeti and Zanzibar) was incredible. We are a family of four. The accommodation was spot on. Our Safari guide (Mike from Zara... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia per escursioni
  2. Tour operator
  3. Agenzia viaggi

Informazioni su TourCompass

Scritti dall'azienda

At TourCompass, we aim to be travel experts on your behalf, making it effortless for you to turn your travel dreams into unique and memorable experiences.

Our incredible tours are created in collaboration with our trusted and long-term local partnerships. They are curated based on 15 years of experience and customer feedback – we know what works, giving you peace of mind so you can focus on what’s important, that is enjoying the holiday of a lifetime.

We know that ‘adventure’ means something different to all of us and we also understand that planning the right tour for you and your loved ones can be difficult – perhaps even overwhelming.

We provide adventure tours, that suit your needs, no matter whether you wish to explore the jungles of Latin America, the awe-inspiring temples of Asia or the wild savannahs of Africa.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

945 recensioni

5 stelle
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Solitamente risponde entro 24 ore

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4,9

Tutte le recensioni

(945)

161 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Well planed trips

well planed trips, well picked hotels and location good value for money, great communication the app was great source of information well organised and well planed itineraries and great guides and friendly.
My trip to south Africa exceeded my expectations would definitely use again.

12 agosto 2025
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Risposta di TourCompass

Dear Mr Mark Barron,

Thank you for your kind words with regards to your recent tour of South Africa. We are glad to hear that you had a wonderful time, and that our guides made sure your tour went ahead both smoothly and without any issues!

We hope to have the opportunity to welcome you back on another tour in the future!

Warm regards,
Liam @ TourCompass

Valutata 5 stelle su 5

Family holiday travelling around Costa Rica

We had the most amazing family holiday in Costa Rica. Tour Compass were really helpful and answered any questions we had quickly. They were also one of the only companies who included flights. The hotels picked by the company were beautiful, in great locations and Eco friendly. Additional activities offered were wonderful. I recommend the Volcano 🌋 walk and hot springs and zip lining in Monteverde. While in Costa Rica we had some questions and needed help to see a Doctor. Tour Compass answered our questions quickly and helped us to arrange a Doctors appointment.
I highly recommend Costa Rica as a great family holiday destination with teenagers. Wonderful memories were made. I would definitely use this company again for another trip.

12 agosto 2025
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Risposta di TourCompass

Dear Louise,

Thank you for your feedback regarding your recent tour, and we are glad to hear that you had a wonderful time! We do hope you made many memories with your family.

We look forward to hopefully welcoming you back on another tour in the future!

Best wishes,
Liam @ TourCompass

Valutata 5 stelle su 5

Perfect trip to Costa Rica

I want to thank you all at Tour Compass and to let you know we had the most fantastic holiday in Costa Rica. Everything worked like clockwork and we were seriously impressed with Tour Compass, Ecole Travel and Arenal Star Transfers. All issues were quickly and efficiently dealt with.
All the experiences, guides and drivers were excellent.
Again, thank you very much, we’re already thinking about next year’s adventure!

12 aprile 2025
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Dear Nicky,

Thank you for your kind words with regards to your recent tour of Costa Rica! We are glad to hear that everything went smoothly, and that you had a lovely time in-country!

We do hope that we will be able to welcome you on another tour with us soon!

Best regards,
Liam @ TourCompass

Valutata 5 stelle su 5

All-round fantastic

Fast, effective and friendly customer service, good pricing and the option to tailor packages - our safari and beach combination holiday was perfect in every way, couldn't fault it.

11 agosto 2025
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Dear Helen,

We would like to thank you for your feedback regarding your recent tour, and we do hope you made many memories throughout!

We do hope to have the opportunity to welcome you on another tour with us in the future!

Warm regards,
Liam @ TourCompass

Valutata 5 stelle su 5

Kruger National park…

Hi Just back from Kruger National park trip organised by Tour Compass ,cannot find any faults with whole experience . Would recommend company as all so efficient throughout run up to holiday and actually on the holiday

13 agosto 2025
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Risposta di TourCompass

Dear Sarah,

Thank you for your kind words regarding your recent tour of South Africa! We are glad to hear that you had a great time, and you were happy with our service!

We do hope to welcome you on another tour in the future!

Best wishes,
Liam @ TourCompass

Valutata 5 stelle su 5

Kruger gate safari

Everything went to.plan.Well.organised and kept informed via the app.
No problems.Hotel as described. Safari good

4 agosto 2025
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Risposta di TourCompass

Dear Therese,

Thank you for your kind words regarding your recent tour, and we do hope you had a wonderful time!

We hope to have the opportunity to welcome you on another tour in the future!

Warm wishes,
Liam @ TourCompass

Valutata 5 stelle su 5

TourCompass were there every step of…

TourCompass were there every step of the way to ensure we had a fantastic holiday. They pulled out every stop and the staff were very professional and friendly. Any little query or question we had was answered quickly and helped put our minds at ease on whatever it was. I cannot recommend these guys highly enough. Great service, very friendly and extremely knowledgeable...thank you

1 agosto 2025
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Risposta di TourCompass

Dear Cadders1973,

Thank you for your feedback regarding your recent trip, and we are glad to have made a positive experience with our service! We hope we can be of assistance again!

Best wishes,
Liam @ TourCompass

Valutata 5 stelle su 5

South African Safari

We booked our honeymoon through Tour Compass. I was a bit weary at first as it was going to be a lot of money but after reading other reviews I decided to go for it. I was so happy that I did!
Everything was planned perfectly. We did the South Africa safari and Mauritius tour and it was the best two weeks I’ve had. Everything, from the hotel to the excursions, were amazing. When there were any issues, the company sorted them straight away and kept us updated with flight details. A special mention to Sam at the hotel who was our tour rep: she was amazing and helped us throughout the trip.
When our flight to Mauritius was delayed by 24 hours (through no fault of Tour Compass) they were quick at acting and found us a hotel to book. They then offered us free food for the airport and kept us updated throughout. We missed a day of our honeymoon but it was due to the airline. Tour Compass could not have helped any more than what they did.

For anyone who may feel a bit unsure about booking a holiday with them, I’d recommend doing it as it was amazing!

27 luglio 2025
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Risposta di TourCompass

Dear AG,

We would like to thank you for your kind words regarding your honeymoon tour with us! We are glad that everything went well and that you had a good time, despite the hiccup with your flight to Mauritius.

We do hope to welcome you on another tour in the future, and wish you all the best for the meantime!

Best wishes,
Liam @ TourCompass

Valutata 5 stelle su 5

Second trip

Just back from our second trip with Tour Compass, this time the Hakuna Matata Safari. It was brilliant. The trip was easy to book. The app made tickets and advice easily accessible. The trip itself was great - all the accommodation, food, guides, tours, were fabulous. Special mention must go to our guide, Odhis, who took care of everything for us.

27 giugno 2025
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Risposta di TourCompass

Dear Catherine,

We are glad to hear that you had a lovely time on your safari, and we do hope that you made a lot of memories on your tour! We will be sure to pass on your feedback to our local team!

Please do not hesitate to reach out to us in the future!

Best wishes,
Liam @ TourCompass

Valutata 5 stelle su 5

We have just returned from a tour to…Ecuador and the Galápagos

We have just returned from a tour to Ecuador with island hopping in the Galápagos. The tour was excellent from start to finish. The booking and organisation in advance was efficient. Responses to questions were fast and no question was too small. Once on the tour the organisation was seamless. Every guide was strong and all pick ups were on time. If we had more time, I think it would have been good to build in some extra days to enjoy the locations - the pace was quite fast and we always wanted to see more. Sadly, this wasn’t an option for us, but if you book this tour consider some extra hotel nights. This wasn’t an option our third trip with Tour Compass - very strongly recommended

12 agosto 2025
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Risposta di TourCompass

Dear Jacqui,

Thank you for your kind words regarding your recent tour, and we are glad to hear everything went well prior to departure. We also welcome your feedback regarding the programme!

We do hope to welcome you on another tour with us in the near future!

Warm regards,
Liam @ TourCompass

Valutata 5 stelle su 5

Safari and Zanzibar

Amazing organisation, answered all questions quickly. The app was brilliant as well as all the information provided like contact numbers for local operators etc.
The people that Tour Compass use are local, knowledgeable and fantastic. We could not find any fault with our holiday at all!

21 luglio 2025
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Risposta di TourCompass

Dear Clare,

Thank you for your kind words regarding your tour, and we are glad your pre-tour interactions with us went well, and that you had a lovely time!

We do hope to welcome you on another tour in the future!

Best wishes,
Liam @ TourCompass

Valutata 5 stelle su 5

Tanzania and Zanzibar

We were a little apprehensive booking with Tour Compass as we had not heard of them before but based on Trust Pilot reviews we booked the trip and we are so happy we did. Tour Compass have been amazing all the way through. They have answered my many questions leading up to the trip quickly and efficiently. Everything ran like clockwork when we arrived at the airport in Tanzania. Our driver Simon was friendly and professional. We had 2 nights in Highview followed by 2 nights at Ikomo Wild Camp then 2 nights back at Highview. Zara Tours were incredible and our driver Mola was amazing. He had a great sense of humour and taught us so much about the animals we saw and lent us his binoculars too. We saw the big 5 and so much more. Difficult to put into words how incredible it was to see animals in their natural habitat and to get so close to them. We then went to Zanzibar for 6 nights staying at Z hotel. Thoroughly recommend this hotel. It was stunning and not as affected by tide times as other hotels in Zanzibar. We flew with Precision Air from Zanzibar to Nairobi on the way home and due to their delay missed our connecting flight to Nairobi. Communication was non existent from
Precision Air apart from putting us up overnight in a hotel. They told us they would book us on another flight and contact us the next morning but we heard nothing. I emailed Liam at Tour Compass. He replied straight away and within a couple of hours he had sorted our return flights home. Amazing service. Would 100% recommend Tour Compass and will use them again in the future. Top tip: ask for Mola as your safari guide. He made our trip what it was!

5 agosto 2025
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Risposta di TourCompass

Dear Nicola,

We would like to thank you for your detailed review regarding your recent tour, and we are glad to hear that you had a lovely time. I also appreciate your kind words regarding the assistance provided for your return flight home, and do hope it did not sour your experience too much! We will be sure to pass on your feedback to our local guide!

Please let us know if we can assist with anything further. We wish you all the best, and hope to welcome you on another tour soon!

Warm regards,
Liam @ TourCompass

Valutata 5 stelle su 5

Tour Compass took great care of us from start to finish

Tour Compass took great care of us from start to finish. They were on hand to answer any questions we had before we left and made sure we had all of the information we needed. The whole trip ran so smoothly and we could concentrate on having a great time on our holiday.

14 luglio 2025
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Risposta di TourCompass

Dear Rachel,

Thank you for your wonderful words regarding your tour, and we are glad we could ensure both a smooth experience before you went, and a wonderful time whilst away! We do hope you made many memories!

We hope to have the opportunity to welcome you on another tour in the future!

Best wishes,
Liam @ TourCompass

Valutata 5 stelle su 5

Dealing with the company was very easy…

Dealing with the company was very easy and the staff very helpful. Our holiday in Tanzania and Zanzibar went like clockwork. All trouble free and the transfers all good.

29 luglio 2025
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Risposta di TourCompass

Dear Philip,

Thank you for your kind words regarding your recent tour with us. We are glad to hear your tour went smoothly, and we hope you enjoyed yourselves!

We hope to welcome you on another tour in the future, and wish you all the best for now!

Warm regards,
Liam @ TourCompass

Valutata 5 stelle su 5

I would definitely recommend TourComapss to anyone!

I travelled with my 16 year old daughter and this was a very different holiday for us and we had never been to Vietnam before so i was apprehensive. Tour Compass were brilliant, their communication with me before the trip was brilliant and the answered all the questions I had. our connecting flight was delayed so we landed in Vietnam a fair bit later than we were due too but we were still met at the airport by our guide Danielle who was wonderful! He was our guide for the next 3 days on all of our trips and i can not paise him highly enough, he was kind, warm, welcoming and very knowledgeable, he was also funny and really engaged well with my daughter. The day we did the Mekong Delta trip we caught the tail end of a typhoon further north of the country, but the weather conditions were not great, our guide was very carful to ensure we got the most out of our trip but that we were also safe due to the rain and the wind, so he changed a few aspects of the day to maintain our safety without impacting our enjoyment of the day! Both hotels we stayed in were wonderful, really high quality with great service. The drivers were also great and all of the cars were pristine with bottles of water for us on every journey. The trips were well planned and enjoyable, i would definitely recommend the walking street food tour! a total highlight! Our transport car back to the airport to return home was hit by a bus, completely the busses fault not our driver!, he immediately made sure that we were booth ok (thankfully we were and no one was hurt) he then sorted things out with the bus driver and still got us to the airport in plenty of time for our return flight. Everything TourCompass organised for us ran like clockwork and was to the highest standard, and all the local people representing them were amazing! I can not recommend them enough

27 luglio 2025
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Dear Kathryn,

We would like to thank you for sharing your feedback with regards to your recent tour, and we are glad to hear everything went well, and our guides made sure you were safe during adverse weather conditions, and a very unfortunate accident en-route to the airport!

We hope to welcome you on another tour in the near future, and please let us know if we can be of assistance!

Best wishes,
Liam @ TourCompass

Valutata 5 stelle su 5

Our first trip with Tour Compass

Our first trip with Tour Compass and it was great. Good communication before the holiday and well organised whilst we were there, They used Zara Tours for our safari and our driver/guide Madeal was amazing! Our flights and hotels were all good, nothing to fault, thank you!

4 luglio 2025
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Dear Jane,

Thank you for your lovely words regarding your tour in Tanzania, and we are glad to hear everything went well and that you had a great time with our team! We are also glad that our guide was able to ensure your holiday was successful!

We look forward to the opportunity of hopefully welcoming you back with us in the future!

Best regards,
Liam @ TourCompass

Valutata 5 stelle su 5

Everything ran very smoothly

Everything ran very smoothly, we were met on time at all pick up points, hotels were great, communication from the company was exceptional. It was an amazing experience.

4 luglio 2025
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Dear Diana,

Please allow us to thank you for your kind words regarding your recent tour, and we are glad to hear that everything went smoothly, and you were happy with our communication!

We hope to welcome you on another tour in the near future!

Warm regards,
Liam @ TourCompass

Valutata 5 stelle su 5

Africa in the raw and luxury. To Compass tours to Africa are always…

Tour Compass tours to Africa are always well organised and value for money. Just back from Botswana/Zambia. AMAZING

5 luglio 2025
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Dear Mrs Pamela Anne,

Thank you for your kind words regarding your recent tour, and we are glad to hear you had a wonderful time! We are also happy to hear your tour was well organised.

We do hope to have the opportunity to welcome you back on another tour in the neat future!

Best wishes,
Liam @ TourCompass

Valutata 5 stelle su 5

Highlights of Japan - 14 days

What an amazing experience this was made all the better by TourCompass. Staff booked us tables at restaurants in advance and answered all our questions prior to the trip promptly.
You have a good amount of time at each place you visit. Could have spent more time in Kyoto but that is a personal preference. The hotels are ideally situated near public transport so easy to explore on your free days. The hotels are a good standard and the breakfasts were fantastic. The trips included in the package are amazing and the guides go above and beyond to accommodate you. I wanted to try puffer fish. Our guide told me where I could get it in Nishiki Market. She even wrote down the address and drew me a map how to find it. The trips are full on and you cram alot in. There is alot of walking so be prepared. You have your free time to relax and you need it.
If your thinking about booking a holiday through TourCompass do it. We looked at alot of companies before settling with them. Wouldn't hesitate in using them again.

30 maggio 2025
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Dear Jason,

Thank you for your warm words with regards to your recent tour of Japan, and we are glad to hear that everything went smoothly, and our guides were able to assist with maximising your time in the country!

We do hope to welcome you back on another tour with us in the future, and we wish you all the best!

Warm regards,
Liam @ TourCompass

Valutata 5 stelle su 5

Tour Compass were great and we would recommend to anyone

Tour Compass were great from our very first contact keeping us to date throughout and via their App kept us updated on flight timings. We stayed at the Kruger Gate Hotel on the banks of the Sabie River which was superb seeing quite a bit of wildlife from the pool bar and observation deck. Our guide "Shadow" was excellent, really nice guy and we are keeping in touch. The program was well thought out with a mixture of Bush Walk, Night Drive, Game Drives, Panoramic drive and a free day although options available. We saw Wild Dogs within the first hour of the first game drive, being very privileged as they are so elusive. The Avani Victoria Falls Hotel couldn't have a better location literally 600 mts from the falls themselves. and another excellent choice. We had one slight problem, when KLM emailed us to say that our flight from Livingstone to Nairobi was delayed to an extent that we would miss the flight to Amsterdam. However, within an hour of calling Tour Compass's out of hours number we were booked on flights with Air France via Johannesburg - Paris - Manchester. I would recommend Tour Compass and we will use them again. My wife and I both said that this was one of the best holidays we've ever had, and would go back tomorrow.

25 giugno 2025
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Dear Ray,

We would like to thank you for your comments regarding your recent tour, and we are glad to hear your time on Safari was very good! We are also glad that, despite the issues with your flights, we were also able to rectify this quickly and without major interruption to your tour.

I do hope that we will have the opportunity to welcome you back on tour with us in the future!

Kind regards,
Liam @ TourCompass

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