The bike for its budget is amazing definitely gets you around! Only issue is the battery life it dies withen in a hr or two fully charged, with pedal assist may last longer! I’m 299 pounds and it han... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I bought this eBike four years ago and it has been working great, except the battery went south this month. The typical life expectancy for this type of battery is 3-5 years. I contacted the service a... Leggi di più
Shipping was fast and on time,plus I thought the merchandise was defective and it wasn't, I just didn't charge it long enough which did not give my bike power. I apologize for the inconvenience
L'azienda ha risposto
The whole front fork assembly was completely junk on the bike. It was welded wrong, the shocks didn't even work right, etc. It took 7 days to get a different fork that never came with any... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di biciclette
- anche in
- Grossista di biciclette
- Negozio di accessori per biciclette
- Negozio di articoli per sport all'aria aperta
- Negozio di articoli sportivi
Scritti dall'azienda
TotGuard eBike, electric bikes for adults. From daily commuting to off-road adventures, TotGuard sells a wide range of electric bikes to bring you more outdoor riding fun.
Informazioni di contatto
Office Unit No.3, 13/F of Grand City Plaza, No.1-17 Sai Lau Kok Road, Tsuen Wan, New Territories, 999077, Hong Kong, Hong Kong
- service@totguardebike.com
- totguardebike.com
3,7
Nella media
45 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 14% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
good bike w shiiii
27 ottobre 2026
Everything went well it was just the…
Everything went well it was just the amount of time it took for the package to arrive.
21 ottobre 2026
You did not complete my order and you…
You did not complete my order and you now are harassing me about original packaging. I did not anticipate your offering a product that you did not have. I was told that my charger was on the way.
1 settembre 2026
Excellent fit
Excellent fit , was scared that it would not fit. I have done got burnt on another battery, but it fit like a glow excellent service.
13 agosto 2026
Tire is great
Tire is great, part on the wire in the rim on the tire was bent from shipping. It was sent in a bag so maybe that was how it got bent, maybe a box for shipping would help avoid the product from being bent.
29 luglio 2026
It preform will the fit was a little…
It preform will the fit was a little lose but it does get locked in place with a key so for now it won't be an issue but it get the job done
28 luglio 2026
The bike for its budget is amazing…
The bike for its budget is amazing definitely gets you around! Only issue is the battery life it dies withen in a hr or two fully charged, with pedal assist may last longer! I’m 299 pounds and it handles well I have not crashed the fastest I went was 22 miles, besides that no doubt about it it’s a good bike it could be better but for it’s budget it’s an amazing bike!
22 luglio 2026
Bikes are great
Bikes are great. Very easy to finish assembly, took less then half hour to complete. Only downside is the seat isn't very comfortable.
7 luglio 2026
New Battery Replacement after 4 years
I bought this eBike four years ago and it has been working great, except the battery went south this month. The typical life expectancy for this type of battery is 3-5 years. I contacted the service and they were able to quickly identify a replacement. I bought the replacement and so far it has been working great.
22 giugno 2026
Very good service.
11 giugno 2026
Fast Shipping
Fast Shipping, bike works good, was easy to put together, only used couple times, sofar like it alot
23 maggio 2026
Great prices and fast delivery.
27 maggio 2026
They sent me the wrong speed control
They sent me the wrong speed control. I have been trying to get them to accept a return, but it’s been over a week since I sent them the email and no response.
1 maggio 2026
Sent me the wrong fenders
Sent me the wrong fenders. They were supposed to be for the 3-in fat tires with the fender sent was for the 1-in tires.
21 aprile 2026
Start putting the product in the package
8 marzo 2026
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