Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Wicked service (in a good way)! I've been a customer since 2011 and I have never been disappointed not even once. From their fast delivery to their customer service. Way to go!

Valutata 5 stelle su 5

Great customer service. FedEx left package on front door. Got home but package missing. Call Totally Wicked & they sent a replacement order while they investigated. FedEx delivered to wrong address. N... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Often times, it's not the product, but the people providing that product who earn our business. One person did that for me. My mod came defective. The fire button was "off". It looked like the man... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Did have a tiny problem with a shipment but the service and speed of fix was awesome. Have used th company for a while and never before had any problem. Sure they are super busy with liquidation so... Leggi di più

Dettagli dell'azienda

  1. Negozio di sigarette elettroniche
  2. Tabaccheria

Informazioni fornite da varie fonti esterne

Hello and welcome to Totally Wicked (TW). At the heart of our business is our customers. Without you, we have no business. While all businesses will be equally as effusive about the importance of their customers, the delivery on this intent often fails to live up to the expectation this focus suggests.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

4653 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Love TW

Love TW! They take the time to get and help you out with everything. Email, Facebook or calling. Even leaving messages they get back. Stuff is great also.

13 novembre 2018
Non scritta su invito
Logo di Totally Wicked USA

Risposta di Totally Wicked USA

Thanks for the feedback, Sherry!

Valutata 5 stelle su 5

Incredible service

Incredible service! Had my products shipped very quick, and included a personal note. My local vape shop was near destroyed w Hurricane Michael, so it’s awesome to get the same type of service from Totally Wicked directly.

10 novembre 2018
Non scritta su invito
Logo di Totally Wicked USA

Risposta di Totally Wicked USA

Thanks for the review Lonnie! I hope that the local shop can get everything repaired quickly.

Valutata 5 stelle su 5

I do shop around for our vape products…

I do shop around for our vape products and I usually return to T.W. for what we use. The pricing is comparative for the products we use and T.W. pricing is very fair. Awesome specials and building points. We mix our own juice and there setup is awesome and easy to use. I like the Arc 4 not to much of anything in other words a nice balance for the money.
As far the mixing the juice I like making my own tobacco flavor and my wife loves her menthol.
T.W.s website is very easy to navigate and great for newbies and the forum is a great place to start.
Our loyalty has been earned by T.W. and Patriot Range just good people doing really all the right things and very happy we found them.

9 novembre 2018
Non scritta su invito
Logo di Totally Wicked USA

Risposta di Totally Wicked USA

Thanks for the feedback, Doran. Happy to hear that you are enjoying both our hardware and e-liquid!

Valutata 5 stelle su 5

Simply the BEST

Simply the BEST. Always. Thank you!

8 novembre 2018
Non scritta su invito
Logo di Totally Wicked USA

Risposta di Totally Wicked USA

Thanks for the 5 stars!

Valutata 5 stelle su 5

Fast shipping

Fast shipping, great discounts and quality products. Highly recommend

8 novembre 2018
Non scritta su invito
Logo di Totally Wicked USA

Risposta di Totally Wicked USA

Thanks for the kind words, Jackie!

Valutata 5 stelle su 5

Fast service

Fast service, excellent products.

8 novembre 2018
Non scritta su invito
Logo di Totally Wicked USA

Risposta di Totally Wicked USA

Thanks for the 5 stars, Joyce!

Valutata 5 stelle su 5

Great products

Great products! Fast service! Price breaks! What more do you need?

8 novembre 2018
Non scritta su invito
Logo di Totally Wicked USA

Risposta di Totally Wicked USA

Thanks for the feedback, Sandra!

Valutata 5 stelle su 5

I have been a long loyal customer and…

I have been a long loyal customer and over this time I have had always the most patient and gracious service. Service beyond what one would expect. Naturally this is the reason why I have stayed with and often recommended Totally Wicked to my friends. Thanks for your support and being there.

8 novembre 2018
Non scritta su invito
Logo di Totally Wicked USA

Risposta di Totally Wicked USA

Thanks for the endorsement, Ilse!

Valutata 5 stelle su 5

Sadly havn't been able to use the…

Sadly havn't been able to use the liquid yet due to a tooth extraction so can't say how it is but am very impressed with the ease of ordering, being kept up to date when the item was shipped and how quickly the item was received, no frustration like with a lot of other websites. I would definitely recommend this website for efficiency and trust worthiness, can't wait to use my vapor again.

4 novembre 2018
Non scritta su invito
Logo di Totally Wicked USA

Risposta di Totally Wicked USA

Thanks for the endorsement, Doreen!

Valutata 1 stelle su 5

Every time I find a product or e…

Every time I find a product or e liquid, it’s discontinued. I’ve been a loyal customer for 5 years and it’s really getting aggravating. Guess I’m going to have to switch and go somewhere else.

31 ottobre 2018
Non scritta su invito
Logo di Totally Wicked USA

Risposta di Totally Wicked USA

Hi Laurie,

Sorry for the discontinuations, sometimes discontinuations are out of our control when suppliers and partners quit producing items that wish to continue selling. If there is a particular item that you are looking for that is no longer listed online we can search the warehouse to see if there any extras left or we can help find similar alternative items to the discontinued items. We are always happy to help with this by phone at 888-761-9425.

Valutata 5 stelle su 5

I have been using Totally Wicked for…

I have been using Totally Wicked for six years. Their service and products are so good that I buy all of my kits, e-liquids, etc. from them. I opt for standard delivery and it has always been on my doorstep within a few days. Lastly, their customer service is very good. I’ve only called them once in the past six years and they took care of me right away with no hassle.
Unless any of the above changes, I will remain a loyal happy customer.

31 ottobre 2018
Non scritta su invito
Logo di Totally Wicked USA

Risposta di Totally Wicked USA

Thanks for the endorsement and 6+ years of loyalty, Betty!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più