Qyaam Ckark has made my query journey easy, shared valuable information that helped me understand how to resolve the issue that one of our energy accounts has. I am happy about the customer service p... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Shameeg the adviser on the Webchat, was extremely helpful in getting our new account set-up which only took a matter of minutes. Would really recommend this company and there customer services.
We have has an issue with our Gas metre a few months ago (approximately February), when we needed a replacement, with no action. Today I had excellent help and support from Qyaam Clarke, absolutely... Leggi di più
Had to contact Total Energy directly regarding a query that I had. I was dealt with by Ayabonga today who was able to look into my query and advise me what I needed to do to resolve the issue. I was g... Leggi di più
Dettagli dell'azienda
Informazioni su TotalEnergies Gas & Power (UK only)
Scritti dall'azienda
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Informazioni di contatto
Regno Unito
- 08002761014
- totalgp.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly
Qyaam Clarke - Friendly, helpful , knowledgeable, polite - all that customer service should be.
Qyaam was so helpful
Qyaam Clark was so helpful and solved the problem I have been trying to resolve since Monday in only a few short minutes. Excellent service and a really helpful and polite manner
Meter Reading
Shameeg was very helpful, quick, and efficient. They assisted me with posting the meter reading.
Qyaam Clark was amazing solved my…
Qyaam Clark was amazing solved my problem striaght away
Qyaam Clark did what was needed and got…
Qyaam Clark did what was needed and got the job done.
Excellent customer service
Qyaam Clark was my advisor today, great customer service , helping to direct me to the correct department.
Excellent customer service
Qyaam Clark gave exceptional customer service and sorted out all queries
After an ongoing issue
After an ongoing issue, Qyaam Clark in customer service managed to sort everything for us! It was nice to get a down to earth and extremely helpful support agent
fast and efficient
Qyaam Clark provided excellent service…
Qyaam Clark provided excellent service when helping me update my meter readings and adjust the billing period. Qyaam was professional, efficient, and very helpful throughout. Really appreciate the support—highly recommended!
"Qyaam Clark" was very helpful
Qyaam Clark answered all of my questions…
Qyaam Clark answered all of my questions and changed the contact details on our account
Qyaam Clark - prompt, friendly and helpful.
Qyaam Clark helped me promptly and curteously. A very friendly and helpful person. Thank you Qyaam!
Qyaam Clark was extremely helpfull on…
Qyaam Clark was extremely helpfull on gaining access to an old account
qyaam clark really helped and was…
qyaam clark really helped and was really efficient, defo would recommend
Qyaam Clark was super helpful!
I spoke to Qyaam Clark this morning…
I spoke to Qyaam Clark this morning with a query, he sorted it quickly and was very polite and friendly. A lovely start to my morning.
Qyaam Clark was very helpful and got…
Qyaam Clark was very helpful and got everything I asked for sorted in a matter of minutes :)
TotalEnergies EV charging
TotalEnergies EV charging
Very poor service for residents which chose pay as you go solution including disabled residents and drivers which using there vehicles only once for while. TotalEnergies is charging blue badge holders of EV vehicles for parking. Blue badge holders They have free parking, but You adding fees during charging.This is total rip off. Only subscribers can receive RFID cards not pay as you go drivers. To much hustling with uploading documents and verification (including council tax) so Your electricity bill for Your EV vehicle is based on your postcode (specially if You are living in London)and how much money they can make on Your subscription.TotalEnergies app very slow and poor. Everyone knows that sometimes apps not working properly and drivers spend time trying to connect to EV chargers is total waste of time. I travel a cross European country’s and internet connection is very slow and poor in some parts of Europe specially in Germany where EV charging stations are in the middle of nowhere between beautiful woodland or fields or farms. I will strongly recommend to everyone to have RFID card with You at all time. Other companies provide RFID cards is standard sign up services and the RFID cards compatible with much more different EV charging stations providers not only in UK but also in 27 other EUROPEAN countries. Definitely not recommended provider of EV charging stations

Risposta di TotalEnergies Gas & Power (UK only)
Qyaam Clark
did exactly what I wanted quickly and efficiently. Very polite
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