Qyaam Ckark has made my query journey easy, shared valuable information that helped me understand how to resolve the issue that one of our energy accounts has. I am happy about the customer service p... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Shameeg the adviser on the Webchat, was extremely helpful in getting our new account set-up which only took a matter of minutes. Would really recommend this company and there customer services.
We have has an issue with our Gas metre a few months ago (approximately February), when we needed a replacement, with no action. Today I had excellent help and support from Qyaam Clarke, absolutely... Leggi di più
Had to contact Total Energy directly regarding a query that I had. I was dealt with by Ayabonga today who was able to look into my query and advise me what I needed to do to resolve the issue. I was g... Leggi di più
Dettagli dell'azienda
Informazioni su TotalEnergies Gas & Power (UK only)
Scritti dall'azienda
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Informazioni di contatto
Regno Unito
- 08002761014
- totalgp.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Pleasure to deal with
Ayabonga was very helpful and pleasant in all correspondences, he found the issue on our account very quickly which resolved the issue. The invoice we was missing was due to the account not being linked to our portal.
Very quick service and got my answer…
Very quick service and got my answer from Anaboya very quickly.
SOA request
Qyaam Clark provided a Statement of Account quickly and efficiently. Very impressed.
The agent was very efficient and knew…
The agent was very efficient and knew what they were doing.
Thank you for helping me
Shameeg sorted my request quickly and…
Shameeg sorted my request quickly and efficiently. They were a great help!
Qyaam Clark was very helpful
Qyaam Clark was very helpful with my query and went above and beyond to help me out.
Qyaam Clark was extremely helpful in…
Qyaam Clark was extremely helpful in resolving my query.
Qyaam Was quick to respond and very manner - Great service
Qyaam Was quick to respond and very efficient. Dealt with my query in a polite and friendly way. Thank you
Quick and easy
Quick and easy. Used the webchat and Ayabonga was polite and quickly sort both my queries.
Shameeg was very kind and helpful
Shameeg was very helpful indeed
Shameeg was very helpful indeed. Even though my problem couldn't be dealt with there and then, they were polite and respectful and gave me the information I needed to progress further. Thank you for your hard work!
A possible gas leak is urgent and I am…
A possible gas leak is urgent and I am giving 4 stars only because I should have been told prior to questions being asked that they will need to ask me a series for questions before arranging an engineer. This would have caused less anxiety as we are trying to safe guard our children. I was not sure even though mentioned a few times that it was recognised that our business is a primary school. Other than that I would have given 5 stars as the service was very prompt.
Qyaam Clark helped resolve an issue…
Qyaam Clark helped resolve an issue that had lasted days in a few minutes. 5 star!
Ayabonga had been ever so helpful!!
Great service
Shandre McGregor answered all my…
Shandre McGregor answered all my questions quickly and to the point
Chat option
Quick and easy to use website chat option.
Shandre McGregor was very helpful with my request.
Online chat today with Qyaam Clark
Online chat today with Qyaam Clark. very helful. was able to attend to my query and answer my questions with ease. Qyaam made the online chat very easy.
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