Sprawna i pomocna platforma. Jeśli potrzebujesz wsparcia przy organizacji wycieczki do Torres del Paine nie będziesz rozczarowany. Oczywiscie ma to swoją cenę (prowizja od usługi). Pracownicy sprawnie... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
All great, thank you. Food was excellent. Reservations easy to access on campsite arrivals. Friendly staff every time! Well done, and we often reflect on the huge logistics behind that working eac... Leggi di più
L'azienda ha risposto
Prices will be high and take advantage of the tourist( in the camps) In addition, as an Israeli, seeing all the stickers against my country with captions such as “Star of David with a target on it“... Leggi di più
L'azienda ha risposto
I’m not exactly sure why it’s so hard to book these campsites ourselves directly but whatever it is, I am glad I had Jana on my side to help with my reservation on such short notice. She was professio... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We're search aggregator and booking provider. We take care of the complexities of booking reservations in Torres del Paine so you can focus on things that are important.
Informazioni di contatto
Na Stribrniku 233, 28401, Kutna Hora, Repubblica Ceca
- info@torreshike.com
- torreshike.com
4,5
Eccellente
192 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Reservation process and communication…
Reservation process and communication was great. More details on what was available at camps would have been helpful - hot water, snacks, light meals. Tents expensive but clean comfortable and warm.
3 marzo 2026
Risposta di Torres Hike
Thank you for your review. We’re glad to hear that the reservation process and communication worked well for you.
We also appreciate your suggestion about providing more details on what’s available at the campsites. That’s very helpful feedback, and we’ll look into expanding this information to make trip planning even easier.
Wishing you many more great adventures ahead!
Would recommend them for everyone!
Professional, really helps you plan your trip. Easy and fast contact.
1 maggio 2025
Risposta di Torres Hike
Thank you for your kind review! We’re really glad to hear that the planning process felt easy and that our team could assist you quickly along the way. We truly appreciate the recommendation and hope you had a fantastic time in Torres del Paine.
Great to have one central spot to book…
Great to have one central spot to book everything. It takes you step by step to ensure nothing is missed. Good post booking communication.
26 febbraio 2026
Risposta di Torres Hike
Thank you for your review! We’re glad to hear the step-by-step process helped make planning easier and that having everything in one place was useful. We also appreciate your note about the communication after booking. Wishing you a fantastic time in Torres del Paine!
Risposta di Torres Hike
Thank you for your review! We’re glad to hear you found our team responsive and easy to work with. We really appreciate the feedback and wish you a fantastic experience in Torres del Paine!
Risposta di Torres Hike
Thank you for your feedback. We’re sorry to hear about your experience. However, we were unable to find any communication from you in our support system.
We’re always happy to help resolve any issues, whether related to the website or bookings. Please feel free to contact us directly at info@torreshike.com, and we’ll gladly look into the matter and assist you.
The best self-serve reservation service for Torres Del Paine
Torres Hike made the process of making reservations for our Torres Del Paine hike so easy. Instead of having to visit at least five separate websites and ensuring compatible reservations ourselves, we were able to book everything from park entry tickets, bus tickets, catamaran tickets, and campsite/meal reservations from one centralized website with a simple user interface that makes it easy to keep track of status. The service fees were extremely reasonable and well worth it for the value the service provides. I had one question during the process, and Jana got back to me quickly with the answer I needed. I would absolutely recommend this service to anyone interested in organizing a trip to Torres Del Paine.
26 gennaio 2026
All great, Thank You All!
All great, thank you. Food was excellent. Reservations easy to access on campsite arrivals. Friendly staff every time! Well done, and we often reflect on the huge logistics behind that working each day. Amazing.
The only problem we had was before hand, being forced to book spaces where we had to use supplied sleeping bags and tents some nights when we carried them all the way.
27 gennaio 2026
Risposta di Torres Hike
Thank you so much for your thoughtful review. We’re really glad to hear everything ran smoothly on the trail.
We completely understand your frustration regarding the required tent and sleeping bag rentals at certain campsites. Some locations limit the number of self-supported camping spots, which means hikers are sometimes required to book the pre-set gear even if they’re carrying their own.
We appreciate you pointing this out and hope, despite that inconvenience, you had an unforgettable experience in Torres del Paine.
Risposta di Torres Hike
Thank you so much for your review! We’re really happy to hear you had a great experience with us and in Torres del Paine.
Risposta di Torres Hike
Thank you for your review! We’re so glad to hear the booking experience felt smooth. That’s exactly what we aim for. Wishing you an amazing time in Torres del Paine!
No reserven el circuito W (ni nada en Torres del Paine) con esta empresa
¡No reserven el circuito W (ni nada en Torres del Paine) con esta empresa!
Lo más grave es que operan al margen de la ley: no figuran en el Registro Nacional de Prestadores de Servicios Turísticos de SERNATUR, incumpliendo la Ley 20.423 que obliga a estar registrado para ofrecer estos servicios. Se hacen pasar por agencia oficial, pero son solo revendedores ilegales.
Te venden espacios en los campings más sucios a precios abusivos (200 USD por una carpa en mal estado y comida que causa problemas estomacales), ocultando que hay opciones mucho mejores en la zona. Además, aunque cobran altas tarifas de "gestión", son incapaces de cancelar servicios de transporte a tiempo.
El W/O Trek con ellos es una estafa. Es mucho mejor y más seguro visitar Torres del Paine por el día desde Puerto Natales.
8 febbraio 2026
Non scritta su invito
Massively Simplified the Booking Process
Made the whole process very easy from the buses to refugios and meals so I could just enjoy the trek
25 gennaio 2026
Risposta di Torres Hike
Thank you for your review! We’re really glad to hear the booking process felt easy from buses to refugios and meals. That’s exactly what we aim for, so you can focus on enjoying the trek. Wishing you many more great adventures!
Reasonably priced, great service!
Very happy with the company. We had to pivot from an Aconcagua attempt to something at lower elevation and managed to book a Torres del Paine O-circuit 3 days in advance with Torres Hike. They seem very well plugged into the booking systems of the other companies and can give you near-realtime availability for camping. This was super helpful as we were putting an 8 day trip together - last moment, with some limited flexibility on dates. The other part I loved is that they were transparent about their fees and didn't just give you a total price for some bundle where they doubled the cost into a "package". In our case, the fees ended being about 15% - a lot better than what I've seen at other places. Definitely worth it for us, not risking the booking across multiple systems and then getting the park entry permit with the properly filled application. The descriptions they share of each day on the trip were almost like having a guide too. One little suggestion - integrate the transfer bus ride from park entrance to Torres Central. We were lucky we had some cash for the bus, thought it was included. Other than that, the trip was smooth and everything was booked properly and worked as expected - thanks!
25 gennaio 2026
Risposta di Torres Hike
Thank you so much for your thoughtful review. We’re really glad we could help you organize the O Circuit on short notice.
We also appreciate your suggestion about the shuttle to Torres Central. That’s helpful feedback, and we’ll look into making it clearer during booking.
Happy to hear everything worked smoothly in the end. Wishing you many more great adventures!
Very easy to work with
Very easy to work with. I made a mistake on one of the dates, and they were able to fix it! Highly recommend
29 dicembre 2025
Risposta di Torres Hike
Thank you for your review. We’re glad we could help sort out the date change and make the process easy for you. We really appreciate the recommendation and wish you a fantastic trip in Torres del Paine!
Torres Hike has been great in helping…
Torres Hike has been great in helping me book my lodging and meals for the W hike. They have gone above and beyond in their assistance to me. I am very impressed with their employees. Really very nice and helpful folks. The best experience I have had with a booking organization
26 agosto 2025
Risposta di Torres Hike
Thank you so much for your wonderful review! We’re truly happy to hear that we could help with booking your W Trek, and that our team made such a positive impression. We wish you an unforgettable experience on the trail and truly appreciate you taking the time to share this.
one of the worst websites
one of the worst websites, took me 6 hours to get almost nothing done
26 novembre 2025
Risposta di Torres Hike
We’re really sorry to hear about your experience and the time you spent on our website. That’s definitely not the feeling we want to leave you with.
We’re constantly working on making the site clearer and easier to use, so it would really help us if you could share more details about what went wrong (what was confusing, what didn’t work as expected, where you got stuck, etc.).
If you’re willing, please write to us at info@torreshike.com
with a short description of the issues you had. Your feedback can directly help us improve the website for you and for others.
Had to postpone my trip due to a very…
Had to postpone my trip due to a very difficult work situation and therefore lost all the money for the services I booked and would have to pay the full amount again when booking again in february.
Exeedingly upsetting and sad....
25 novembre 2025
Risposta di Torres Hike
We’re really sorry to hear about your situation and we understand how upsetting it must feel to lose the payment on top of that.
Unfortunately, the cancellation policies are not determined by us. Las Torres and Vértice set their own rules and deadlines, and we are required to follow them when managing reservations. Because of this, we aren’t able to override or refund bookings once the provider’s cancellation window has passed.
We do our best to make these policies clear by showing all cancellation deadlines and conditions during the booking process, so travelers can make an informed decision before confirming.
We truly wish the circumstances had been different for you, and we hope that when you’re able to travel again in February, your experience in Patagonia will make up for this disappointment.
Heavily overprized for bad service.
We had great weather. The trails in the park are partly very bad. The service in Los cuernos and Chileno was bad, food mediocre, staff unfriebdly. Sanitary infrastructure in general basic. For the hefti prices you feeel insulted. Internet is charged at horrible rates. Save your money for better places.
10 novembre 2025
Risposta di Torres Hike
Thank you for sharing your feedback. We’re sorry to hear that your experience in the park didn’t meet your expectations. Please note that TorresHike is a booking platform, not the operator of the campsites or refugios themselves, and services at locations such as Cuernos and Chileno are managed directly by the accommodation providers.
We appreciate you taking the time to share your thoughts, and we’ll make sure to pass your comments along to the relevant operators. We hope that despite these issues, you were still able to enjoy your time in Torres del Paine.
Have a plan? Do it well.
How reassuring is it that when one of the most famous hiking destinations in the world has one of the most complicated booking systems in the world, that Torres Hike puts everything on one screen and makes things super duper easy.
This company has saved the global hiking community from mountains of stress and has brought the dream of adventure in Patagonia to life.
Their customer service is extremely friendly and attentive and can solve your problems quickly. They give you that special feeling of reassurance and of being looked after, that you are being listened to and are in good hands. You don’t need that stress of planning when you go to these sorts of places.
3 aprile 2025
Risposta di Torres Hike
Thank you so much for your incredible review. We’re truly happy to hear that TorresHike helped make your planning experience smooth and stress-free. Our goal has always been to simplify the complex booking process and provide real support along the way, so it means a lot to know that you felt taken care of. We really appreciate your kind words and wish you an unforgettable adventure in Patagonia!
Delivered park pass and updated…
Delivered park pass and updated reservations as promised
1 ottobre 2025
Risposta di Torres Hike
Thank you for your review. We're glad to hear everything went smoothly and that your park pass and reservations were delivered as expected. Wishing you an amazing trip to Torres del Paine!
Made easy
Made easy! What would normally be challenging, was made easy through torreshike.com
2 settembre 2025
Risposta di Torres Hike
Thank you for your review. We're happy to hear that TorresHike helped make the booking process easier for you. Wishing you a great adventure in Torres del Paine!
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