Torquemotorgroup Recensioni 

53
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Sold a car to Torque through motorway and the process was very smooth. Good communication and easy process to sell the car and have it collected. Will consider them for future purchases

Valutata 5 stelle su 5

Needed to sell our much loved Mini and decided to sell via "Motorway". We could not have been more pleased in our dealings with Ian & Luke. Ian's communication was excellent throughout and, having arr... Leggi di più

Valutata 5 stelle su 5

Excellent from start to finish. Ian is not a typical car sales person, he is a true gentleman. The car I bought was better than excellent and I would highly recommend Torque Motor Group.

Valutata 5 stelle su 5

Highly recommended A seemless transition from my previous car to my new to me car. Knowledgable, friendly and approachable. Would definitely consider again when it comes to getting a new vehicle.... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di auto usate

Scritti dall'azienda

We have a quality selection of used cars to choose from, whether you are looking for your first car or a family car we will be able to find something that suits you. We have new stock arriving all the time, you can view our latest arrivals on our web site. We also carry out pre MOT checks, services, Clutch and brake replacements. Torque Motor Group Driven by passion


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

53 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(53)

16 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Torque Motor Group made my recent car…

Torque Motor Group made my recent car repair a very easy and pain free experience.
I decided to choose my own garage after my daughter crashed my car instead of going with the Insurance preferred garage.
Communication was amazing and I got a beautiful and shiny car back that looked like new!
Thank you, truly an amazing, no bullshit garage.

19 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

I HIGHLY recommend Torque Motor Group

I HIGHLY recommend Torque Motor Group. My experience with the company was positive from start to finish. Ian was incredibly helpful and I am incredibly grateful and appreciative of the lengths he went to ensure I was 100% happy with my purchase. Torque Motor Group definitely delivered on their promise to provide me with a highly quality vehicle. Thanks Ian and team.

16 aprile 2025
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Valutata 5 stelle su 5

Restored my faith

After a terrible time at a Hyundai dealership, Ian was a breathe of fresh air and restored my faith!
Although, we have decided not to change cars just yet, Ians customer service was truly brilliant
Thank you 😊

19 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience

Fantastic experience. Would highly recommend this company for a second hand car. No pressure experience. Can’t help you enough either. Was very happy with the experience!!

10 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Best garage i have been to

Can not fault this company at all. A very pleasant friendly team. Even made my little girl feel welcome. Everything was explained with everything of the car (volvo v40 rdesign). Were very helpful with any questions i had aswell took the car i had off my hands. Even had to have a little joke with 2 of there team and left them a boyzone cd 🤣.

4 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

The car which i was going to take was Volvo v40

The car which i was going to take was sold to someone else . Kindly recheck whether the car you are choosing is there in Stock before proceeding for any payments and stuffs . I had completed my loan process and everything and then the sales guy Ian told me that the car sold to someone else. Really bad incident with me as I had already sold my car and now I have to look from scratch to find one .i didn’t went into a silence as i was at work and i am working in a factory where mobile is not allowed and i had immediately messaged and called to which you told car had sold . I am a professional ethics person and I am not someone who when got involved in a serious deal won’t back out . And I told the finance guys to look for a zero deposit scheme as well . I didn’t told them to hold on . Even then who would sell a car without informing the person who first enquired and going through a finance process. And I think you were dealing with the one or two more buyers which is unfair as I had first enquired and this is not professional from you guys and how come it get sold within hours as you said huh. I completely shattered and disappointed from you as I had sold my car thinking that I can trust you guys from other reviews. Why you are telling lies that I told the finance company to put on hold . You got a customer that is going to pay full amount so you put aside my first enquiry and moved on to the next person . Nice words Ian

4 febbraio 2025
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Risposta di Torquemotorgroup

Hi Gopu, I am so sorry that you feel this way.
This is the FIRST and ONLY 1 Star review we have ever had at Torque Motor Group. And you didn't even buy a car from us!! Interestingly, I see you have other reviews which are also one star on Google!
I am saddened to see this kind of review, as customer service is absolutely a top priority in our business.

I have to say (and I am convinced that any serious potential buyer would agree with me completely), that it is quite usual for a professional car dealership to ask for a securing deposit to remove a car from sale, and protect you from the position that you found yourself in.
I did request a deposit.
And you didnt respond. Further to this, you also told the finance company (after ALOT of effort by me and the finance company to get you the best deal) to put it 'on hold' and you promptly went into a 4 hour silence.

We are in the business of selling cars, and silence was not conducive to progressing this sale for you.
Of course, cars of this specification, high quality and with such impeccable service history will always be in demand, so I am sorry that your lack of response resulted in your disappointment.
My offer still stands Gopu, to source a comparable red Volvo V40 for you.
V40’s are an immense car, the reason we buy and sell so many. We only set out to buy the best, which is why our cars move quickly. Despite your public disappointment Gopu, I am still happy to search for a suitable car for you

Valutata 5 stelle su 5

Quick and efficient

Quick and efficient. I could get my car in straight away for diagnostics and they completed the job within a day. I was recommended Torque as I am new to the area and unsure of who to trust. The people are nice, will be back.

28 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Fast service, reasonable pricing.

After hitting a speed bump a bit quick, broke a front spring and cut through the tyre. Rang up torque group, and they said drop it off if possible. The next day it was all repaired. Very reasonable pricing, and extremely nice bunch of lads. Plus some nice cars for sale too.

28 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Hyundai i40 estate

Firstly I don’t do reviews unless it’s justified. Placed a deposit on a vehicle without viewing or test drive. Upon arrival I was picked up from the train station by Ian to collect the vehicle - a vey well mannered and respectful man not your typical car sales person. Car exactly as described and a lovely drive. Thank you to all the team at Torque Motor Group, I would personally recommend anyone with any budget to purchase a vehicle from this business. Many thanks again David. On a personal note to Ian thanks for going the extra mile I hope you know what I mean 🍷

17 gennaio 2025
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Risposta di Torquemotorgroup

I'm so thankful that you made an exception David. Its been a privilege to not only welcome you as a valued client, but to have met you too. Thank You

Valutata 5 stelle su 5

Brilliant service all round

Great dealership with brilliant service from all staff members. It was a very easy process and made easier by brilliant salesman Ian. would definitely recommend!

21 gennaio 2025
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Risposta di Torquemotorgroup

Hi Oscar. Its a pleasure to share your adventure into car buying. We wish you many happy experiences in your new car. A pleasure to meet the whole family too.

Valutata 5 stelle su 5

Absolutely amazing service and support

Absolutely amazing service from Ian and the whole team. The sale was exceptionally stress free, with no pressure from their staff and excellent knowledge of their cars to shape my choice. Their after sales care is also excellent. I would recommend Torque to anyone - a statement I cannot make about many companies! Thanks again!

16 gennaio 2025
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Risposta di Torquemotorgroup

It was a total joy to meet you. A super car, and so pleased to hear that you are thoroughly enjoying your car. Many thanks for your kind review, its greatly appreciated!

Valutata 5 stelle su 5

👍Unforgettable Experience 🚘

Okay, here's a revised review:
"My son's face when he got into his first car was absolutely priceless, and we're so happy with the one we got from Torque Motor Group. Mr. Ian was friendly and helpful, and the whole buying process was so easy. We love that they have such a great reputation for being trustworthy, and the car itself is even better than it looked online. They really went above and beyond with the inspection and it gives us peace of mind knowing the warranty is included. I would recommend Tariq Motor Group to anyone looking for a used car!"
Don weerasekara

13 gennaio 2025
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Risposta di Torquemotorgroup

Following a long journey to Norwich to deliver your sons first car, I saw his face as he approached the car - he was on the facetime call with you Don. To share that 1st car experience was a total joy. Such a pleasure to have done business with you both. Proves that this job is so much more than selling good cars well, its about making memories too!!

Valutata 5 stelle su 5

Absolutely made my experiance with…

Absolutely made my experiance with buying my next car a pleasurable day. Thank you very much

12 gennaio 2025
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Risposta di Torquemotorgroup

Chaz, thank you for your kind review. It was a pleasure to spend time with you as you bought your new car. Thank you so much

Valutata 5 stelle su 5

Great Company

I’ve just purchased a car from Torque Motor Group. There was no pressure sales techniques whatsoever, Ian was very helpful and knowledgeable. I am very pleased with the car from the way it was presented to the 6 months warranty that came with it. Would definitely recommend this company.

1 dicembre 2024
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Risposta di Torquemotorgroup

Andrew, its been a pleasure to do business with you. Its heartwarming for you to travel a fair distance to buy a car from us, as we put alot of effort into making sure we buy the best cars we can, but also that we value our clients. so your evaluation is greatly appreciated - Thank You

Valutata 5 stelle su 5

Above and beyond

Really friendly. Goes above and beyond to help with all questions and requests. Fair in price. Will definitely buy a car from them again and wouldn’t go anywhere else for MOT or servicing.

3 settembre 2024
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Risposta di Torquemotorgroup

It is a pleasure to have done business with you Kezia. To meet you and the family has been a joy.

Valutata 5 stelle su 5

Honest and helpful Company

Can I just say that a young man called Luke helped me, not for my car as I haven't one, but my daughters.
She needed advice on a problem with her tyres and Luke was absolutely so helpful with this.
I would not go anywhere else, especially if I had a car (and could drive) but what a mind of useful information this man has!!! Thankyou so much.

10 ottobre 2024
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Risposta di Torquemotorgroup

Thank you so much for your kind words Bridget. We always will be transparent with our advice, and provide you with the most cost effective and efficient solutions. Thank you for finding us!!

Valutata 5 stelle su 5

Really positive experience with Torque Motor Group

Selling our car made an absolute pleasure by Ian who was fast, friendly and fair. He put us completely at ease in what can sometimes become a stressful situation. Everything was transparent and done by the book and we couldn't be happier with the whole process.

9 settembre 2024
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Risposta di Torquemotorgroup

Lisa, it was a joy to do business with you. Buying from private sellers who are totally professional with all the vehicle documentation and history to hand, is a massive part of the process. Thank you Lisa, for your kind review

Valutata 5 stelle su 5

5 Star Experience

The best car purchasing experience I have ever had.
Excellent, friendly, genuine staff who were relaxed, knowledgeable, and happy to help. Good, no nonsense, straight forward customer service
The car I bought had been serviced by the company prior to sale and was beautifully presented. 6 months warranty was provided too.
I had an independent mechanic check the car over after purchase. He said it was in very good order and could find no issues.
I have no hesitation in highly recommending Torque and will use them again.

22 agosto 2024
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Risposta di Torquemotorgroup

Thank you so much for your valued review Matthew. To have already bought one car from us, its heartwarming that you return when your daughter was ready to buy a car. Greatly appreciated, thank you

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