Slechter dan slecht. Na levering v IKEA ijskast willen ze niet de oude ijskast meenemen terwijl dit wel afgesproken was. Uiteindelijk toch meegenomen maar daarbij de muren langs de trap beschadigd. Nu... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had an amazing experience moving with Top Mover. They arrived on time, did the job quickly and very carefully. All my furniture stayed the way it was before the move, no damage. They were nice, poli... Leggi di più
Zeer slechte ervaring .. verkeerd advies daarna elke keer extra kosten . Gewoon echt liegen en onwaarheden vertellen en gebruik maken van het feit dat je geen andere keus meer hebt.. niet meer terug b... Leggi di più
Ben zo blij , 5 man sterk positief oplossingsgericht … hebben onze dag bijna als een feestje gemaakt . Dank jullie wel Jurgen & Monique (duin)
Dettagli dell'azienda
Informazioni di contatto
Terrible service
Terrible service. Rude and unhelpful drivers. I had placed an order from IKEA which included delivery of the packages to any room in the home (an extra paid service). Top Movers were the company performing the delivery on IKEA's behalf. The room in question was on the 1st floor. The drivers refused to take the packages up, claiming that their delivery note stated that the delivery was for the ground floor only. I showed them the clear and explicit instruction on the IKEA invoice stating the contrary. They dismissed it and proceeded to just leave. No offer or interest to resolve the issue. I then contacted IKEA's customer support, which confirmed that they were indeed obligated to take the packages to the desired room, as was stated on the delivery and paid for. IKEA's staff were very helpful and have since processed a refund for the service that was not provided. I will, from now on, cancel any delivery that is assigned to this company. I will insist on another provider.
10 giugno 2022
Non scritta su invito
Challenging experience
I had to be out doing chores whilst they packed, which in hindsight was obviously too trusting. Whenever I returned the 2 guys packing were nowhere to be found and would return 20-30 mins later. Despite me having packed 90% of my personal things, after 8+ hours they said that they didn’t have time to finish as it was dinner time. As I had to be out of the apartment by that evening, I ended up having to help them to carry boxes and furniture out to the truck the last 1.5 -2 hrs as otherwise they were just going to leave. The guy who packed the kitchen did a good job, but the other guy seemed to have no idea of how to pack. Speakers were left on stands unwrapped in big near empty boxes. Bistro table just put in a giant box instead of being folded flat and bubble wrapped. Bookshelves not taken apart to make more compact. Many boxes packed were half empty. I was being charged by cubic metre.. so you can draw your own conclusion about this. Things that should have been in protective wrap were put in large boxes with no protection (including glass objects). My oil painting that was in a protective cylinder was bent to fit inside a box, ruining the canvas inside. Also many other minor issues I will not go into detail here. They threatened they would walk out if I did not agree on the spot to the higher cubic metre. No recourse on any of this with the company, I have sent photos of the boxes I received that were half empty and the damaged painting to request compensation and their response relayed back to me through my agent who subcontracted to this company was that “ half empty boxes are normal for overseas transport”. I have moved countries multiple times and I have never had such a challenging experience.
3 dicembre 2021
Non scritta su invito
In 1 dag een dubbele huisraad naar 2…
In 1 dag een dubbele huisraad naar 2 hoge appartementen verhuisd.
Professioneel, kundig, snel, vriendelijk etc. Maw de naam TOP movers waardig!
11 giugno 2021
Non scritta su invito
Professional removals company
Professional removals company. The staff were super careful with the loading and unloading of the furniture. Cleared up all of the packaging materials and left no rubbish behind. Very happy with the service
28 ottobre 2020
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.