Tried to return hat,got e mail back…
Tried to return hat,got e mail back saying to keep hat and I would get 20% off new purchase. SCAM!! Do not deal with this company.
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TOP-EX was born from my need for outdoor hats that truly fit my XXXL head. With 30 years of experience in hat design and outdoor adventure, I knew this could change. Our mission, “TOP-EX: King of Fit. Leader in Performance.”, embodies our promise: to craft performance headwear that merges advanced fabrics with size-inclusive design, delivering reliable fit and protection - especially for larger heads and all-weather adventures.
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Ha risposto al 57% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Tried to return hat,got e mail back saying to keep hat and I would get 20% off new purchase. SCAM!! Do not deal with this company.
Questionable customer service making me think I'd been scammed; in one long-awaited reply referred to myself as 'my dear' ! Told cap was sent, it didn't arrive. Told it had been lost and another was sent. It eventually arrived approximately 10 weeks after original order. I wouldn't really recommend the cap either considering the price. Never again .. be warned !
Great hats and socks, they do what tue description says. Very helpful with communication
This Merino wool beanie is perfect for the snow; it's incredibly warm and breathable. The best part is the special inner lining that prevents hair frizz and static. It stays comfortable all day without itching, even during intense mountain hikes. Highly recommended for anyone who wants to stay cozy while keeping their hair perfect!"
I own several products from this brand and they have all been spectacular, with excellent performance and quality stitching. I definitely recommend them.
I recently picked up a running cap. It’s super lightweight and breathable, which makes a huge difference on longer runs. Even in warmer weather, it keeps me cool and comfortable without feeling heavy or trapping heat. The fit is perfect too — snug enough to stay in place, but not tight or restrictive.
I also love the clean, simple design. The white colour looks great with any running outfit and hasn’t shown signs of wear even after multiple washes.
Overall, it’s a small upgrade that’s made a big difference to my runs. Definitely recommend to anyone looking for a comfortable, stylish, and reliable running
Took my $ . Gave me questionable shipping information . Avoid doing business with these folks .
I recently received the DryKnit Waterproof Fleece Lined Thermal Beanie Hat in Orange (M/L), and it’s been fantastic. It’s super warm, really comfortable, and perfect for cold weather.
I wore it while climbing Snowdon this winter, and it kept me warm even in strong winds. The fleece lining is soft and cosy, and the waterproof outer handled damp conditions really well.
Since then, I’ve worn it regularly for dog walks and hiking trips, and it’s become a winter essential. Great fit, great warmth, and very reliable — highly recommended!
- Ruby :)
02/08/2026. So far I have not received either of the two hats I ordered.

Risposta di Topex Hat
Purchased items were never received. Unable to track.

Risposta di Topex Hat
Well made leather pilot hat is very warm without being hot and comfortable to wear on cold days.
Easy to order. We bought it for our brother in-law. He really thought it was a great hat. Also made well.
I have now had two jars from TOP-EX and love them both! They arrived timely with food communication. The quality was great and they keep my head nice and warm when hiking. Trendy and practical.

Risposta di Topex Hat
I don’t have the hat yet and no notice of when I will!

Risposta di Topex Hat
They threw the package over the fence an left it on the grass didn't bring it to the door

Risposta di Topex Hat
Me compré el gorrito con hueco para la coleta y con el pompon que se puede quitar, para cuándo quiero llevar la capucha ,lo he usado a -7° y me mantuvo mi cabeza y orejas muy protegida y abrigada . Estoy encantada

Risposta di Topex Hat
Got a cute ponytail cap that is vented so I don’t overheat in the AZ summers. Works great. Good quality, fast delivery. Very pleased.

Risposta di Topex Hat
I never received the item. They sent a tracking code but when i tried tracking there was no movement. It only stayed in “Label Created” for almost a week now. This is a scam.

Risposta di Topex Hat
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