TopCashback Australia Recensioni 296

TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

I thought it was just another scam but came highly reviewed on some sites so I tried it out. Nothing but easy, smooth, and trustworthy purchases so far and it's great to get an additional discount... Leggi di più

Valutata 5 stelle su 5

Great way to passively earn some extra cash. It can take a while for funds to be payable, but still a great deal for being able to get something from purchases made simply by clicking thorough via t... Leggi di più

Valutata 5 stelle su 5

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... Leggi di più

Valutata 5 stelle su 5

I am using Topcashback for a few weeks and my experience is positive so far. No issues once you work out how it works. the browser extension works very well.

Dettagli dell'azienda

  1. Servizio di cashback

Scritti dall'azienda

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

296 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

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Valutata 1 stelle su 5

Constantly chasing cashbacks!!

Not only is the app appalling but so are the responses from customer service. Make it difficult to contact them. And when you get a response, not one of the issues I raised was addressed. I was referred by a friend to use this as I prefer shop back. To navigate the website for the history of what you have purchased challenging. Nothing seems to record nor do my cash backs. I definitely won’t be using top cash back and their crappy app again. Good luck chasing every transaction.

5 maggio 2026
Non scritta su invito
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Risposta di TopCashback Australia

Hi N Cee,

Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience.

We understand how frustrating it can be when transactions do not track as expected or when navigating the app and website feels difficult. We’re also sorry to hear that you felt your concerns were not properly addressed by our support team.

Cashback tracking can sometimes depend on several factors, including retailer reporting and browser/app tracking permissions, but we completely appreciate that this does not make the experience any less frustrating from a member’s perspective.

Your feedback regarding the app experience, transaction history visibility, and communication from support has been noted and will be shared internally with the relevant teams for review and improvement.

We would still welcome the opportunity to look into your account and any missing transactions further. If you’re willing, please contact us at contact@topcashback.com.au with your account details so we can investigate this properly for you.

Thank you again for your feedback.

Kind regards,
The TopCashback Team.

Valutata 1 stelle su 5

Very slow cashout experience

23 aprile 2026
Non scritta su invito
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Risposta di TopCashback Australia

Hi Seng Yun,

Thank you for your feedback.

We’re sorry to hear that your cashout experience has felt slow. Cashback payments can sometimes take longer than expected as we rely on retailers to first validate and release the commission to us before we can pass this on to members.

That said, we understand waiting can be frustrating, and we appreciate your patience throughout the process. We’re continually working with our retail partners to improve turnaround times and provide a smoother experience for our members.

If you would like us to look into a specific payment or transaction for you, please feel free to reach out to us at contact@topcashback.com.au
with your account details.

Kind regards,
The TopCashback Team.

Valutata 4 stelle su 5

Recently I had my account locked as did…

Recently I had my account locked as did other family members because we were using ‘multiple accounts’ which breaches TopCashback’s policy. We acknowledge we have multiple accounts, we also acknowledge we have a big family. Some family members have had their accounts finally unlocked which we are thankful for. Others are still locked and we have just realised that payments that say ‘completed’ have not reached our bank account but with this status you would think they have and if there was a problem we would have been advised 🤔 It is a bit disappointing that no one has contacted us and informed us that these payments have been stopped/ held up .. as they date back several months. We have contacted TopCashback multiple times, hopefully 🙏 this is an honest oversight and will be sorted shortly.
I have still given TCB a 4 star 🌟 rating as I am hoping to have this rectified as we have been loyal customers for some years and have mostly had good service and positive experiences 🙏

30 aprile 2026
Non scritta su invito
Valutata 4 stelle su 5

Money transfer

It was not obvious where to click to confirm the change. I eventually found it by clicking everything else.

29 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

TopCashback is trustworthy

TopCashback is trustworthy. I had an issue where a vendor declined my cashback payment. After I lodged a complaint with supporting evidence, the TopCashback team reviewed it, communicated within a reasonable timeframe, and credited my cashback as it should have been.

25 aprile 2026
Non scritta su invito
Valutata 2 stelle su 5

delays, delays and more

delays, delays and more delays.

THEN Top Cashback staff got Argumentative after changing the effective dates

17 marzo 2026
Non scritta su invito
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Risposta di TopCashback Australia

Hi Lee,

Thank you for taking the time to share your feedback.

We’re really sorry to hear about your experience and understand how frustrating delays can be, particularly if there has been any confusion around effective dates. We’re also concerned to hear that our communication came across as argumentative — that’s certainly not the standard we aim to uphold.

We take feedback like this seriously and will be reviewing this internally to ensure we continue improving both our processes and how we communicate with our members.

We’d genuinely appreciate the opportunity to review your case and provide a clearer update.
If you’re willing, please reach out to us at contact@topcashback.com.au
with your details.

Thank you again for your feedback.

Best Regards,
The TopCashback Team.

Valutata 4 stelle su 5

TopCashback is pretty good unless you expect Accor to pay out on time

TopCashback is pretty good unless you have purchased from the Accor hotel group , who take as long as a year and then sometimes refuse to pay out, it would be better for TopCashback to drop this unreliable and deceitful business ( i had 70 nights with Accor in 2025, so i know what some of their hotels are capable of )

20 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

They will not pay the big cashbacks

They will not pay the big cashbacks. Bought VPN subscription through them @98% cashback. Its been almost 7 months and they are waiting to hear back from retailer.
Poor customer support. So I would recommend dont fall for those big cashback traps on the site because yoo are not going to get those.

22 settembre 2025
Non scritta su invito
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Risposta di TopCashback Australia

Hi Ashar Waleed,

Thank you for sharing your feedback, and I’m really sorry to hear about your experience — I understand how frustrating it must be to wait this long, especially for a high-value cashback.

For some offers, retailers can take longer to validate transactions. This is because they need to complete their own checks (such as confirming eligibility, cancellations, or usage terms) before releasing the cashback to us.

That said, I completely appreciate that the delay and lack of resolution so far is disappointing. Please be assured that we do continue to follow up with the retailer on your behalf, as we can only progress the cashback once we receive their final confirmation.

We certainly don’t intend for any offers to feel misleading, and your feedback is important. If you haven’t already, I’d encourage you to reach out to us at contact@topcashback.com.au
with your account details or claim reference so we can review your case specifically and provide you with the most up-to-date status.

We appreciate your patience and the time you’ve taken to share your experience.

Kind regards,
The TopCashback Team.

Valutata 5 stelle su 5

topcashback is one of major cashback…

topcashback is one of major cashback apps in australia. everytime I used the app to shop stuff online it always registers my purchase, i had bad experience with other cashback apps where it would not register my clicks/purchase but never faced issues with topcashback. quick to payout, user friendly app/website layout.

16 aprile 2026
Non scritta su invito

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