Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

It has been a long time since I have done business with a company that cares for their customers. I have absolutely no complaints about Top Archery, would highly recommend this company! Julia stayed i... Leggi di più

Valutata 4 stelle su 5

Communication was good. It took longer to receive the bow but Top Archery gave me a heads up in advance so I appreciated that. After 2 months I am very happy with the bow. I changed the string, bou... Leggi di più

Valutata 5 stelle su 5

The bow came in perfect condition with extremely fast shipping. The arrows were study and straight. Very easy straightforward instructions with all gear in top condition. Would definitely buy again... Leggi di più

Valutata 1 stelle su 5

TOP ARCHERY IS NOT TOP AT ALL! Do not buy from them, they lie about their products, they lie about their location, they ignore requests for a return address. Totally disreputable company that claims... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per sport all'aria aperta

Scritti dall'azienda

TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

272 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Shipping takes Forever

Shipping takes Forever! I still haven’t recovered my third shipment. I emailed customer service several days ago, but they haven’t responded.

27 giugno 2024
Logo di TopArchery

Risposta di TopArchery

Hi MAX,

Hope you are well!

Due to international aviation restrictions on archery equipment, we have sent 3 packages for you.
We have been communicating the tracking information of these 3 packages via email.
Look forward to providing you with better products and services.

Any questions feel free to contact us.

Best regards,
Julia L.

Valutata 1 stelle su 5

Missing pieces

I placed an order online and didn't realize the order was coming from China and didn't have time to wait before my child's archery camp. I tried to cancel the order and was negotiated to keep the order for extra equipment. When the bows arrived they didn't even have arrow rest and the extra equipment wasn't present. I ended up buying another bow from Bass pro Shop for my son and it works great.

11 giugno 2024
Logo di TopArchery

Risposta di TopArchery

Hi Bailey,

Hope you are well!

We apologize for the bad shopping experience and look forward to providing you with better products and services.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Valutata 1 stelle su 5

Not Happy

We are happy with the product, but after ordering, I got an email saying my entire order had shipped and listed the things in the order with the tracking number when in fact only ONE of my items shipped. So when it got here I had to contact customer service who gave me 2 tracking numbers and a special app to download but the app never updated the tracking so I still had no idea where things were and it took about a month for the other items to show up. All boxes were damage while shipping, should be harder boxes for protecting the contents better because the arrows we ordered all have BENT FLETCHINGS!!! Not happy. Will not be ordering from here again.

11 giugno 2024
Logo di TopArchery

Risposta di TopArchery

Hi Jackie,

Hope you are well!

We apologize for the bad shopping experience.
We communicated this issue via email and look forward to providing you with better products and service.

Appreciate your understanding and patience.

Best regards,
Julia L.

Valutata 1 stelle su 5

I only got to use the bow 2 weeks…

I only got to use the bow 2 weeks before it delaminated

15 giugno 2024
Logo di TopArchery

Risposta di TopArchery

Hi Thomas,

Hope you are well!

This bow handle material is made of maple laminate and cannot be fitted with a bow sight.
You drilled 2 holes in the bow handle, which can easily cause the bow handle to break.
We communicated this issue to you via email and reissued you a new bow handle.

Any questions feel free to contact us.

Best regards,
Julia L.

Valutata 1 stelle su 5
Logo di TopArchery

Risposta di TopArchery

Hi Gil,

Hope you are well!

Sorry to bring you a bad shopping experience.
We have communicated this issue with you via email and look forward to providing you with better products and services.

Appreciate your understanding and patience.

Best regards,
Julia L.

Valutata 4 stelle su 5

The bow & arrows were great

The bow & arrows were great. But the second bow string I purchased was the wrong size. It was a birthday present for my son. They had a blast this last weekend, trying it out. Wish the spare string was right.

13 maggio 2024
Valutata 1 stelle su 5

A week went by after purchase was made…

A week went by after purchase was made on website when I got an email saying they were out of stock

17 aprile 2024
Logo di TopArchery

Risposta di TopArchery

Hi Jeff,

Hope you are well!

We have communicated this issue via email and provided you with the best discount. Look forward to providing you with better products and services.

Appreciate your understanding and patience.

Best regards,
Julia L.

Valutata 5 stelle su 5

The company sells an outstanding bow

The company sells an outstanding bow, given that I bought two 60" recurve takedowns and extra limbs. The workmanship is great, they shoot well, the engineering is superior as the units stay tightly intack through repeated shooting. I would like to see their tracking method improve, it is rather vague until the product gets on American soil. Two weeks from China to USA, SC both orders.

16 aprile 2024
Valutata 3 stelle su 5

Nice arrow tips

Nice arrow tips, but stangely very slow to arrive.

10 aprile 2024
Logo di TopArchery

Risposta di TopArchery

Hi Timothy,

Hope you are well!

This air parcel has been delivered for 14 days. We look forward to providing you with better products and services.

Any questions feel free to contact us.

Best regards,
Julia L.

Valutata 5 stelle su 5

1 Dozen Arrows

The arrows are very beautifully crafted. They came security wrapped, and arrived with no damage. I am very pleased with my purchase.

Thank you

12 aprile 2024

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più