First of all you do not offer free standard delivery after a minimum amount spend like most other sites do. Second, you take ages to despach the items and the worst one is your marketing scam of a t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
First of all you do not offer free standard delivery after a minimum amount spend like most other sites do. Second, you take ages to despach the items and the worst one is your marketing scam of a t... Leggi di più
L'azienda ha risposto
Small problem with the item I bought, a Drapers Ltd. tyre gauge, the first time I used it. It was obviously a manufacturing fault. On contacting Toolstore Direct and explaining the fault, they imme... Leggi di più
I come to Toolstore Direct regularly ss they are s very good company to deal with with great staff. The team are very helpful and friendly. They take time to show me the products and explain how They... Leggi di più
I purchased several tools from tool store Direct, which were well priced and arrived speedily and safely and neatly-packaged. Already a very good service. Unfortunately one the tools - a battery power... Leggi di più
UK based tool supplier boasting the biggest and best brands.
Unit 6 Bilton Way, UB3 3NF, Hayes, Regno Unito
Ha risposto al 40% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
First of all you do not offer free standard delivery after a minimum amount spend like most other sites do.
Second, you take ages to despach the items and the worst one is your marketing scam of a tactics, in which everything is on sale, yet the "on sale" price is the usual price everyone else is selling the item at.
Absolute joke of a site...

Risposta di Toolstoredirect
Small problem with the item I bought, a Drapers Ltd. tyre gauge, the first time I used it. It was obviously a manufacturing fault. On contacting Toolstore Direct and explaining the fault, they immediately responded by contacting Draper and securing a replacement item to be sent directly to me.
I am glad to say this was received in quick time.
This shows excellent customer service on behalf of TSD and Draper and I very much appreciate having the problem resolved swiftly and pleasantly.
Jim Searle
Price was good for original high quality replacement parts !! Only issue as usual is the delivery is always later than promised delivery company gets it within 30-40 miles away then it doesn't move for 3 days !!
ordered Stanley bike ramp, good price , easy to order emails came immediately. I know it was over the Christmas period but was promised a two day window that did not materialise . Second representative I talked to was more efficient and gave a new day that turned up. Driver very good at unloading. Need a tracking system for pallet truck deliveries.
no stock carried insufficient stock levels held
so prepare for disappoint they only notify not available not when back in stock option spoils the day on a descent service
Sorted an issue that was not there fault, quickly and efficiently, would use this company agsin
arrived on time , driver very polite and no damage to the order , and very good package
Fast delivery order Sealy rachet on sale black Friday order on a Sun was here on the weds anyone thinks not real site would be wrong
Great price for Fiskars prune and it was delivered the very next day - excellent service thank you.
Amazing storage solution, great price delivered before time!
I purchased a motorcycle hydraulic lift from Toolstoredirect. I was most impressed with the price (almost too good to be true?) as there was a special offer on at the time. I had considered buying secondhand but the deal they offered was not much more for a 365 kg lift - plenty big enough for my small bike. It was delivered very quickly and is now in use with motorcycle on it and partly dismantled. I wish I’d bought a lift years ago!
Delivery was nice and fast, as well as an excellent price for the order.
First time buyer at toolstorediect,excellent experience, no hassle, very professional.
I needed to order some spare parts for a previous product that I had purchased from Toolstoredirect. Even though the spare parts were not shown on their website, I emailed and asked and they very kindly offered to obtain and ship the spare parts.
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