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Tools420 Canada is a online store for cannabis vaporizers, dry herb vapes and accessories, serving customers across Canada. Since launching in 2016, our focus has been on offering reliable products, fair pricing, and responsive customer support to customers across the Canada. We carefully select products that meet our standards for performance, durability, and value. Our catalog includes dry herb vaporizers, concentrate devices, accessories, and replacement parts, with detailed product information to help customers make informed decisions. Our team works closely with manufacturers to ensure accurate product listings, dependable fulfillment, and a smooth shopping experience from checkout to delivery. At Tools420, we believe in honest business practices, clear communication, and supporting customers before and after their purchase. Our goal is to make it easy and reliable to shop for vaporizer products online.
417 Guelph Line, L7R3L7, Burlington, Canada
These guys set a high standard for others to try and follow. Lots of stuff in stock, well priced and shipped extremely fast. This is my third order in the last few weeks and an order that was placed at 12:40PM was picked up by Canada Post to go out at 4 PM on the same day. Tools420 is my go to vape and accessory place from now on.
Fantastic experience with this company! Their customer service team was responsive, professional, and genuinely cared about making sure everything went smoothly with my order. Communication was quick and friendly, and the entire process was hassle-free. I’m very happy with my purchase and would definitely recommend them to others.
Risposta di Tools420 Canada
Thank you so much for your 5-star review! We’re thrilled to hear that you had a fantastic experience with our team and that everything went smoothly with your order. Providing excellent customer service and a hassle-free shopping experience is always our top priority. We truly appreciate your support and recommendation, and we look forward to serving you again soon!
Finalement, une expérience space!!!!
Suuuuuper service et Suivi de la part de Daniel! Super gentil et compréhensif! Le problême était le courrier Montrealais! Grêve des Postes.. ICS=Ouf!!!! 15 jours 6 "tentatives".... un record pour moi!!! Mais pour Tools420? Rien à redire!!! Excellent service aux clients!!!!
Risposta di Tools420 Canada
Merci beaucoup pour vos gentils mots! Nous sommes ravis que vous ayez apprécié votre expérience et que Daniel ait pu vous aider. Merci aussi pour votre patience avec les retards postaux. Heureux que tout se soit bien terminé. Merci encore d’avoir choisi Tools420!
I had a problem with an item I purchased from Tools420. Daniel and team went above and beyond to help me get it sorted, and kept me updated every step of the way.
The customer service and product support was very impressive - and deserves to be recognized. I’ve already referred several friends to them, and I’ll keep going back thanks to Daniel and the Tools420 team!
Risposta di Tools420 Canada
Thank you so much for your amazing review! We’re really happy to hear that Daniel and the team were able to take good care of you and keep you updated throughout the process. Your kind words and referrals mean a lot to us. We truly appreciate your support and look forward to serving you again soon!
Great product and shipping is quite fast and discreet. Costumer service is great as well! Would recommend buying
Risposta di Tools420 Canada
Thank you for your great feedback! We’re glad to hear you were happy with the product, fast discreet shipping, and our customer service. We really appreciate your recommendation and support!
The website offers free shipping on orders above 90 dollars at the time of purchase. Paid for faster shipping option thinking it will be free. After the fact I contacted support who informed me of my mistake and yet still offered me a refund for shipping cost. Very timely responses and very helpful support team. Will definitely shop here again and i definitely recommend. Overall great service!
Risposta di Tools420 Canada
Thank you for sharing your experience! We’re happy to hear our support team was able to help and make things right for you. We always aim to provide quick and friendly service, so your feedback means a lot. We really appreciate your recommendation and look forward to having you shop with us again!
A very knowledgeable, professional, and personable staff made my online purchase a very positive experience. They were very attentive to my messages, and shipped my parcel very quickly, essentially next business day delivery. The extras were very much appreciated as were their competitive prices. 10/10 and would definitely buy from again!
Risposta di Tools420 Canada
Thank you so much for your kind words! We’re really glad to hear that our team made your experience a great one. It’s awesome to know you appreciated the quick shipping, extras, and competitive prices. We truly value your support and look forward to serving you again soon!
I was a little nervous buying from an unknown Canadian company, but it's totally legit! Between no sales tax and sale price, saved USD $35+. To top it off, they shipped same day. What more could you ask for? Took a couple extra days due to transfer to US from Canada, but definitely worth cost savings!
Risposta di Tools420 Canada
Thank you for your review! We’re glad we could make your first experience with us a positive one and help you save. We appreciate your patience with the international shipping, and it’s great to hear that the savings and service made it worth it. We look forward to serving you again!
Tools420 rocks!
Awesome customer service, an extensive & amazing product lineup, informative product reviews and competitive pricing makes it my go-to. It's also a bonus to see stuff in-store
Risposta di Tools420 Canada
Thank you so much for your fantastic review! We’re thrilled to hear that you enjoy our customer service, product selection, and in-store experience. Your support means a lot, and we look forward to being your go-to again and again!
Good people with good service. bought an erig, the glass piece was broken upon arrival but I emailed with a photo and they sent replacement right away.
Risposta di Tools420 Canada
Thank you for sharing your experience! We’re glad we could quickly resolve the issue and get you a replacement. Your kind words mean a lot, and we look forward to serving you again in the future!
Helpful customer service, order arrived on time
Risposta di Tools420 Canada
Thank you for your feedback! We’re glad to hear your order arrived on time and that our customer service was helpful. We appreciate your support and look forward to serving you again!
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