Toolmart Australia Recensioni 

2134
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Product is as described and shipping was quick and outstanding. Great price will definitely look at buying more tools in the future

Valutata 5 stelle su 5

Have traded with Toolmart since they were Cowcher Tools in Vic Park, and was I'm told; their third customer, (I thought I was their first). Always been a quality supplier with a knowledgeable, helpful... Leggi di più

Valutata 4 stelle su 5

Fantastic price on the Makita Heat gun. No other tool supplier can close to the price provided by Toolmart. Downside was once the transaction went through; they went quite on delivering the goods.... Leggi di più

Valutata 5 stelle su 5

Good range of tools, especially hand tools, can get rarer stuff on click & collect. Knowledgable staff. Some quality brands.

Dettagli dell'azienda

  1. Negozio di utensili
  2. Negozio di ferramenta

Informazioni su Toolmart Australia

Scritti dall'azienda

Toolmart Australia

Quality tools, service and parts for over 45 years

Toolmart stock a comprehensive range of quality trade tools from all the major tool manufacturers including Makita, DeWalt, HiKOKI, Milwaukee, Kincrome, Metabo, Sidchrome, Stanley, Teng and many more.

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 44% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(2134)

343 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Failure to provide click and collect in…

Failure to provide click and collect in time even though it showed item in stock instore.

9 giugno 2026
Logo di Toolmart Australia

Risposta di Toolmart Australia

Hi Nathan, thank you for your feedback. We’re sorry for the delay with your order.

Your order was selected for shipping, and we dispatched it within 3 business days. The delay occurred because the quantity ordered was not available from one store, so we needed to transfer stock from multiple locations before dispatch.

Please feel free to contact us on 08 6278 0055 or websales@toolmart.com.au if you’d like to discuss this further.

Thank you.

Valutata 2 stelle su 5

The item wasn't actually in stock after…

The item wasn't actually in stock after it was purchased.
Had to wait a few weeks and chase up delivery dates

8 giugno 2026
Logo di Toolmart Australia

Risposta di Toolmart Australia

Hi Andrew, thank you for your feedback. We’re sorry the item wasn’t ready to send straight away, and we apologise that you had to wait longer than expected.

We also understand it’s frustrating having to chase up delivery updates. We’ll use this feedback to improve how we communicate stock delays with customers.

Please feel free to contact us on 08 6278 0055 or websales@toolmart.com.au if you’d like to discuss this further.

Thank you.

Valutata 1 stelle su 5

Shipped 3 weeks late and after I asked to cancel

After waiting 2 weeks for Toolmart to ship my order, I ordered from another vendor and asked toolmart to cancel this order. I heard nothing back for another week, and then they shipped it! It was only one item so it’s not worth the time and additional expense to try to return it - but what a pain! It arrived 3 weeks late and week after I asked to cancel it. No good.

4 giugno 2026
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Risposta di Toolmart Australia

Hi AJ, thank you for taking my call earlier. We're sorry for missing your message to cancel this order but I trust you're happy with the resolution we provided. Regards, John C.

Valutata 5 stelle su 5

I Purchased a Milwaukee hammer drill…

I Purchased a Milwaukee hammer drill will vacuum dust extraction charger and 2x 8amp Batteries. I am very happy with my purchase And even happier with the price. I saved over $200. I would recommend shopping at Toolmart

5 giugno 2026
Valutata 1 stelle su 5

Sent me a 15 dollar spark plug Tester…

Sent me a 15 dollar spark plug Tester vs the 54 dollar one i paid for.. no communication.. no partial refund.. so unprofessional

11 giugno 2026
Logo di Toolmart Australia

Risposta di Toolmart Australia

Hi Nathan, we're sorry for the mix up with your order. We tried calling you on the number you provided but this number has been disconnected. We'll sort this out but can you please call us on 08 6278 0055 and ask to speak with John. Thank you.

Valutata 1 stelle su 5

Ordered online

Ordered online, made payment.
Waited for email to give time and place to pick up. Nothing.
Called to be informed one item was not available, they were trying to source from the supplier. Went away for 10 days.
received an email with a refund for the missing item.
Returned home, called to find out what's going on. Order ready to pick up minus the 1 item.

No alternative item was offered at any stage of the original order to pick up.
Lots of excuses, really bad service.

I won't be returning to any Toolmart.
Plenty of other options available.

5 giugno 2026
Logo di Toolmart Australia

Risposta di Toolmart Australia

Hi Julian, We're very sorry for the inconvenience caused by this. We were initially under the belief that 1 of the items you ordered was only temporarily out of stock but then later realised it was actually discontinued by the supplier. Our normal procedure is to contact the customer to advise them of the situation before refunding however it appears this wasn't done on this occasion. For this we apologise.

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