The items arrived quickly and well packaged. On inspection the fixings where poor, so I emailed as soon as possible. This was a manufacturing issue, not ToolBuyer. I got a polite reply from Kevin rega... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
After ordering a 3D printed part to replace the broken hinge on my Joseph Joseph bin, I wasn't sure it was quite the right fit. So I emailed the company and was pleasantly surprised that, after a... Leggi di più
Great product and fast delivery. Was worried it wouldn’t arrive in time for an urgent job but it did! Quick communication from Kevin when contacted about invoice. Have used before and will contin... Leggi di più
I have incorrect bits in the two kits & missing instructions in one for a pulley extractor, I have left voice messages as the phone goes to answer phone & emailed my complaint with pictures on both... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ToolBuyer.co.uk is a trusted UK tool supplier offering over 8,000 quality products for trade professionals and DIY users. Operated by First Point Midlands Ltd, we stock leading brands such as Neilsen Tools, Silverline and more — all at competitive prices. Our range includes hand tools, power tool accessories, automotive, plumbing, and workshop essentials, with fast UK delivery options and reliable customer service. Every order is carefully packed and dispatched from our UK warehouse, ensuring customers receive great value and dependable quality. With thousands of verified sales and positive reviews across eBay and our website, ToolBuyer has become a go-to choice for mechanics, engineers, and home users alike. We pride ourselves on honest pricing, fast shipping, and excellent after-sales support. Visit www.toolbuyer.co.uk to explore our full range and see why so many customers trust ToolBuyer for their tools.
Informazioni di contatto
52A Lichfield Road, WS8 6HT, Walsall, Regno Unito
- 0333 5333 400
- sales@toolbuyer.co.uk
- toolbuyer.co.uk
4,1
Molto buono
100 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The product only worked once and found…
The product only worked once and found it very difficult to get my money back.
23 aprile 2026
Initial problem quickly and honestly…
Initial problem quickly and honestly resolved. Would not hesitate to use again.
13 aprile 2026
As described and arrived quickly and…
As described and arrived quickly and with free delivery
25 marzo 2026
I’m amazed
Bargain price, top quality, super fast delivery and great communication, when I asked for a VAT invoice they sent it straight away, great small business to deal with 👍🏻
25 marzo 2026
Non scritta su invito
Great Customer Service
16 febbraio 2026
Great after sales service
After ordering a 3D printed part to replace the broken hinge on my Joseph Joseph bin, I wasn't sure it was quite the right fit. So I emailed the company and was pleasantly surprised that, after a few emails back and forth discussing the part, the guy I was emailing offered to produce a new part with the larger dimensions I suggested.
That part arrived in less than a week, and is now in place as the hinge for my bin lid catch.
Great after sales service, which gives me confidence to buy more tools from this company.
6 febbraio 2026
Fast delivery and great communication
Great product and fast delivery. Was worried it wouldn’t arrive in time for an urgent job but it did!
Quick communication from Kevin when contacted about invoice.
Have used before and will continue to use in the future.
11 dicembre 2025
Non scritta su invito
Manufacturing issue, full refund & return label.
The items arrived quickly and well packaged. On inspection the fixings where poor, so I emailed as soon as possible. This was a manufacturing issue, not ToolBuyer. I got a polite reply from Kevin regarding a return label. He forwarded a return postage label and a full refund. Many thanks Kevin for your understanding. Best Wishes. John.
18 gennaio 2026
Great service and communication
Great service and communication
15 novembre 2025
Non scritta su invito
scam
I haven’t received my order, and I haven’t gotten any response from your team despite contacting you
26 ottobre 2025
great product fast delivery
27 ottobre 2025
Easy to find product
Easy to find product, good price, speedy delivery, and good quality.
11 ottobre 2025
Our stupidly expensive Joseph Joseph…
Our stupidly expensive Joseph Joseph bin broke after many years and instead of buying a £150 new bin or a £40 replacement lid in the wrong colour,I bought a £7.99 replacement part that is better than the original and fit perfectly. With free shipping. Thank you.
15 settembre 2025
No communication when order coming
12 settembre 2025
Goods never received
Goods never received, no offer of replacement or refund. Had to contact toolbuyer twice before being supplied with a tracking number showing successful delivery that has no reference to either my name or address. If that was tracking information for my parcel why was it not supplied to me upon dispatch of goods instead of after I contacted them about good not delivered. Buyer beware.
13 luglio 2025
Poor service
Paid for next delivery ordered Friday did not arrive until following Wednesday - no respond to email and no one answers phone .
1 agosto 2025
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