Because I haven't received my yet it shows Has delivered I've contacted there customer service through a provided email. And I'm awaiting a reply. If anything changes I will edit this review. I have... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
First off, can I just say I love these jackets and have bought numerous for family members, all gratefully received. But what has happened to your sizing? Twice this year I've received jackets that ar... Leggi di più
I love visiting Tog24 they have some lovely quality clothing at reasonable prices, the lady who served me today at Middlebrook retail Park was so lovely and helpful. Would highly recommend this store... Leggi di più
Great customer services from Katie and Michelle at the TOG24 store in Livingston Almovale Designer Outlet.Nothing was any trouble helped me in sizes and what colours suited me and not.Many stores shou... Leggi di più
Dettagli dell'azienda
- Negozio di abbigliamento e attrezzature outdoor
- Negozio di abbigliamento activewear
- Negozio di abbigliamento per bambini
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di abbigliamento donna
Scritti dall'azienda
TOG24 stands for “Truth Over Glory Everyday”. We’re not about the “Glory” side of the outdoors; Planting flags on mountains or skiing down sheer ice walls, we’re about the “True” outdoors that everybody can be involved with; walking with friends to the pub or skiing with the family to a bar. Based in the Spen Valley town of Heckmondwike, initially produced footwear, branched into sports bags and football kits in the 70's before finally landing on waterproofs and fleeces. As the brand grew in popularity skiwear and casual clothing were added. We manufactured all our clothing in the head office we still own today, however, to ensure we stayed competitive and to keep our doors open, it was with a heavy heart that we began producing overseas. Whatever the product was, it had to fit into our motto... TOG24 are a product of our location in the Spen Valley, Yorkshire; we try to do things right, we don’t believe in the marketing hype that’s out there and everything we make represents quality and value for your hard earned pound. And while we no longer manufacture here (that stopped in 2010) all our products are still proudly designed in the Spen Valley TOG24 began with the factory shop in Heckmondwike. Originally carpeted in off cuts of fleece and selling seconds and ends of lines out of cardboard boxes, the store did so well that we stopped trying to sell TOG24 to other people’s shops and set up our own chain of stores. TOG24 now sells from over 60 outlets across Britain and Ireland, (and for the biggest bargains you can still visit us at our original factory shop in Heckmondwike).
Informazioni di contatto
Mileta Sports Ltd, Spen Vale Mills, Station Ln, WF16 0NQ, Heckmondwike, Regno Unito
- customerservice@tog24.com
- tog24.com
4,4
Eccellente
640 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 48% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
excellent quality at a great price
very helpful member of staff at Dalton Park and great products at very attractive prices
12 dicembre 2025
Non scritta su invito
Ordered a black coat which was…
Ordered a black coat which was described as black, looked black in the pictures, came with a black label on. However in the flesh and worn outside the coat looks blue and not black! Sent them an email with pictures and they basically said the coat is black we dont do it in blue is that all? Not very helpful at all. Left a review on the website to say its not black its more blue than black and it was removed. I replied to their email but it seems like they have closed down my enquiry as I have received an email asking to rate my experience. They are normally good and never had a problem, but I wont use again im afraid.
8 dicembre 2025
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Outstanding customer service
I had a slight issue with my order which was completely my fault. The customer service team were easily accessible (unlike so many online retailers) and went above and beyond to help me quickly and efficiently. I've bought a number of products from this company and found them to be high quality and good value. This was the first time that customer service was tested and they were great. Highly recommended.
3 dicembre 2025
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Toasty winter wear! Lovely staff!
Both staff members helped me access the Tog24 rewards. The lady who served me was very helpful at the Mc Arthur Glen store. I find their winter wear keeps me toasty and the waterproofs are perfect. Many thanks.
7 dicembre 2025
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Very helpful male and female assistants…garment selection
Very helpful male and female assistants assured me that I was purchasing a garment suitable for my request.
4 dicembre 2025
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Amazing service from the Swindon store…
Amazing service from the Swindon store today, great experience
3 dicembre 2025
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Shopped in your Keswick branch today…
Shopped in your Keswick branch today 28.11.25. I have bought a few warm coats in the past and have always been pleased with the quality. The two female staff working today were very helpful and friendly and I left the shop with my new warm coat a happy customer. Thank you.
28 novembre 2025
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Coat had faults on both arms
Coat had a fault on one arm stitching was missing and other arm looked like it had been caught on something, really annoying as I ordered it online as shop doesn’t stock the colour I’ve paid £3.95 delivery and returned it to store for a refund but you don’t get delivery charge back so to order it again is going to cost delivery again which is unfair when it wasn’t my fault the coat was faulty in the first place
24 novembre 2025
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Risposta di TOG24
Hello,
Thank you for your review.
We are sorry to hear you were charged postage on a faulty order.
Please reach out to our Customer Care Team on customerservice@tog24.com with your order number and they will be able to assist you.
Thank you,
TOG24
Great product
Great product. Great customer service, very helpful assist!
6 novembre 2025
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Happy customer
Ordered Alva Womens waterproof long coat size 10. Fits really well, perfect coat, really well made and it has a hood.
Extremely happy with purchase
5 novembre 2025
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Great service from Levi at the Trentham…
Great service from Levi at the Trentham store. He was very professional & friendly & obviously knows the products very well.He was able to guide me into buying the best coat to suit my needs. Very pleased with purchase.Thank you.
3 novembre 2025
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Great experience
The lady in the shop was lovely, really good service nothing too much trouble, quality product too. Thankyou for a great shopping experience
30 ottobre 2025
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Excellent customer service
Excellent customer service from the ladies in the Whitby store. Helped me to make my decision to purchase my lovely coat. If I had wanted a different colour one lady offered to order and have it sent home for me.
26 ottobre 2025
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Recent trip to J32 Castleford
Made a purchase at J32 store,Castleford.Very pleased with the fleece ! The store assistant was most helpful /polite and friendly.Well done !!
21 ottobre 2025
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Amazing quality at great prices
Amazing quality at great prices. Staff friendly and professional. Highly recommended 👌
15 ottobre 2025
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Brilliant shop
As always I had great service at the Middlebrook shop.
The is a great choice and reasonable priced.
Always my first choice when it come to a great winter coat
14 ottobre 2025
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The staff at Tog24 Freeport are so…
The staff at Tog24 Freeport are so lovely and made my day!
12 ottobre 2025
Non scritta su invito
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