I have been ordering merchandise from Tobacco Stock.com for the past couple of years. Their products are always of highest quality and value. They also periodically send out coupons for further sav... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Ive ordered for years. This is the first time I had to reach out to them about a missing package. It was not a fault of tobaccostock. They replied quickly, followed through and showed a lot of profess... Leggi di più
I had a tricky shipping situation due to a mail forward order with the post office. I gave special instructions to TS (which they followed to the letter), and they got in in contact with me the minute... Leggi di più
L'azienda ha risposto
False advertising shipoing options are all the same no matter if you spend extra for quicker shipping. All they will do is print your label and then ship it a week later all shipping optiions are the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Tobaccostock
Scritti dall'azienda
Our customer support is 2nd to none with customer service available via chat, email and phone. If you have a question we have a rep standing by to answer your questions or help you solve your issues.
Informazioni di contatto
125 N. Willow st, ste B, 99611, kenai, Stati Uniti
- 8448776653 ext: 333
- sales@tobaccostock.com
- tobaccostock.com
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
This company did really well Switzer suite cigars listen to…
This company did really well listen to my problem and took care of the situation immediately
The products I ordered were shipped and…
The products I ordered were shipped and delivered within a reasonable time. Tobacco stock voluntarily issued a refund for damage to some of the product, even though the damage was caused by the shipping company.
that you can buy in bulk and save time.
i do not like driving around in traffif only to find out my smoke shop only stock a limited amount of what i want to buy.
Great service and great prices
I ordered an item in error and I…
I ordered an item in error and I received hassle free service in returning it which I am thankful. All responses were immediate and polite. I have only been dealing with Tobacco stock for about 6 months but I was treated like a loyal customer. All delvers have been accurate and prompt.
using Tobaccostock.com for…
I have been using Tobaccostock.com for a while now and it's always been great. Most recently my order had an issue arise that was no fault of their. The tobaccostock.com team and specifically Anna D took over and got a solution immediately with quick responses and the solution that made the best sense for the customer. They have me locked in as a customer and are highly recommended.
My order was delayed because some of…
My order was delayed because some of the tubes i ordered were out of stock. The problem was resolved quickly and my order arrived promptly afterwards.
A great company ect
A great company, arrive early..never a problem with shipping..recommend highly
the gave my money back quickly bob
the gave my money back quickly bob
Love their customer service!
Nice to see they care!
Great products, great service. Had to contact them last week because of a shipping problem (not their fault). USPS said "delivered", yet no package. They answered rapidly (late on a Friday afternoon, no less), were polite and attentive. Made it clear they were there to help and would resolve the issue for me. Luckily the package came to me a few days later (it was mis-delivered), but Tobacco Stock will remain my only source. Thanks, all!
I’ve unfortunately had shipping issues…
I’ve unfortunately had shipping issues with a couple of my previous orders but the Team at Tobacco Stock has always made them right! I really appreciate customer service that actually cares for their customers! I would recommend them to anyone! Thanks! Tim
It was all good fast delivery.
Very responsive to my question &…
Very responsive to my question & helpful. Pleasant experience
Quick response to a shipping dispute…
Quick response to a shipping dispute and ended with an equitable resolution.
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