Claiming they my Flip 6 is outside of warranty due to impact damage and are trying to sting me for £250. The phone has lived inside its case since day 1 and has had no 'impact damage' since its b... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Leggi di più
L'azienda ha risposto
The service i recieved was fantastic. The whole process from reporting my repair to i being sent, repaired and recieved back was less than a week. I recieved updates of the status of repair ans whe... Leggi di più
L'azienda ha risposto
Really happy with the service from TMT First. My Samsung Flip phone was repaired in no time and came back working perfectly. Smooth process and great communication throughout. Highly recommend.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Informazioni di contatto
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Regno Unito
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di TMT First
Hi there, Helen.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Excellent service
Excellent service. Item collected for repair on Tuesday and returned by Saturday Morning, really cannot fault the service.
kept informed throughout all stages of inspection/repair and return.
28 marzo 2026
Risposta di TMT First
Hi there, Ian.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Flip phone was repaired timely and…
Flip phone was repaired timely and updates were given as well. Thank you
20 marzo 2026
Risposta di TMT First
Hi there, Kc.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
My watch was returned with exactly the…
My watch was returned with exactly the same fault. No one asked what the problem was or explained to me what was actually repaired. So sadly zero stars .
How do you even know what the problem was ???
19 febbraio 2026
Risposta di TMT First
Hi there, Bellas.
Thank you for leaving feedback.
We are sorry to hear this.
When reviewing your recent repair it shows a full repair was completed with a new main board, battery and speaker along with all the final checks passed too.
Please contact Samsung on 0333 000 0333 where they can assist further with trouble shooting steps.
Kind regards
Owen
Risposta di TMT First
Hi there, Muhammad.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Brilliant service
Brilliant service from sending phone to return kept informed all steps of the way on status of the repair
25 marzo 2026
Non scritta su invito
Risposta di TMT First
Hi there, Sam.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Risposta di TMT First
Hi there, Mr Emmanuel.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Simple! Quick! Hassle free!
Collected within 24 hours, repaired in 2 working days and delivered back to me next day after that! Superb!
18 marzo 2026
Non scritta su invito
Risposta di TMT First
Hi there, Mrs S.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
This made my grandson very happy all…
This made my grandson very happy all fixed thanks
20 marzo 2026
Non scritta su invito
Risposta di TMT First
Hi there, Sue.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Very fast service.Thanks
27 marzo 2026
Risposta di TMT First
Hi there, Alternative für Deutschland.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Happy customer.
The service, what I received was very quick and efficient and very professional.
27 marzo 2026
Risposta di TMT First
Hi there, Owen
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Risposta di TMT First
Hi there, Craig.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Flawless
I did not deal with this company directly but rather through Samsung repair service.
They replaced my flip phone screen protector that was peeling of in the middle.
Can't fault them for nothing!
It got fixed within one day and sent straight back. Phone looks brand new and so far works perfec. Very happy!
24 marzo 2026
Non scritta su invito
Risposta di TMT First
Hi there, KrasY.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Brilliant service and so quick
Brilliant service and so quick. They kept me updated the whole time. Highly recommended
17 marzo 2026
Risposta di TMT First
Hi There, Sharman.
Thankyou for taking the time to leave a review and it's great to hear that you were kept informed throughout!
Many Thanks,
Kay
Professionally repaired and returned…
Professionally repaired and returned within a week
24 marzo 2026
Non scritta su invito
Risposta di TMT First
Hi there, Ashley.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
After a bit of a problem getting the…
After a bit of a problem getting the phone to you, I received a very quick service and it was returned promptly thank you
22 marzo 2026
Risposta di TMT First
Hi there, Dave.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Very comprehensive and efficient
Very quick service, phone inspectedz parts ordered and repaired in a few days. Comprehensively checked, I sent in for one issue and they identified another and fixed that also and provided a list of all.checks completed too.
Very happy and definitely reccomend.
22 marzo 2026
Non scritta su invito
Risposta di TMT First
Hi there, Jamie.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Very impressed with the level of service
Phone returned looking (almost) brand new! It was booked in for Audio issues, however they also replaced the screen and a fresh protector.
Thank you
20 marzo 2026
Risposta di TMT First
Hi there, Ant.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Risposta di TMT First
Hi there, Kamil.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
What a rip-off
What a rip-off, samsung ring battery failed 1yr and 1 week, so just out of warranty, £30 just for them to look at the ring, then they want £349 to repair, £50 MORE than a NEW one. then they tell me that they need me to send the cradle before they can do anything, but didn't ask for this in the first place. Samsung and TMT should be ashamed of the service they provide (4292974560)
24 marzo 2026
Non scritta su invito
Risposta di TMT First
Hi there, Kevin.
Thank you for your feedback.
Can you please provide your service order number that begins with 42?
Once we have this, we can help and advise further.
Kind regards
Owen
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