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Valutata 1 stelle su 5

My 82 yr old Mother ordered the foundation on 24th December 2022 and to date has not received her product. Initially, TLM used Covid as an excuse which was understandable but they have stopped respon... Leggi di più

Valutata 1 stelle su 5

I have ordered from TLM before, with success, but, however, this time after ordering on 17th April, heard nothing apart from confirmation email. Sent 3 emails asking when delivery would arrive, but no... Leggi di più

Valutata 1 stelle su 5

I placed an order for 3 foundations on 12th July 2020- nearly 10 months ago. I have sent numerous emails to state the tracking number says it's shipped but no responses and no foundations. I can't bel... Leggi di più

1,5

Pessimo

TrustScore 1.5 su 5

92 recensioni

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1,5

Tutte le recensioni

(92)

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Didn't want to wait anymore

I placed an order for a TLM Foundation on 4/3/21 through another company and received it in a month. Placed my original order in 12/2020 and still nothing till today. Barely any notifications. Suggest anyone to go through a different company.

6 aprile 2021
Non scritta su invito
Valutata 1 stelle su 5

Never received

I have ordered my foundation in January 2021, its now March and I did NOT receive it. No answer to any correspondence. It cost me £23. How are we supposed to get the money back? This company should be banned.

20 marzo 2021
Non scritta su invito
Valutata 1 stelle su 5

Don’t waste your time and money!

I placed an order over two months ago and have still not received the product. Have sent numerous emails with no response, apart from one which just said it had been dispatched and offering a $5 discount on my next order! I’d like to receive this one first. Don’t waste your time and money - £12 down the drain😡

14 marzo 2021
Non scritta su invito
Valutata 1 stelle su 5

Beware of this company's policies!!

I found out AFTER I ordered from them that they are in Poland!! I tried to contact them to cancel my order and got no response until AFTER it shipped, and now am being told that they don't do refunds once the item ships. Whoever is running this company is deliberately waiting to respond until it is too late. When I first ordered it, the information given for contact was just a Facebook site. I ended up sending 7-10 emails, got replies in foreign language that couldn't be translated to English, and then suddenly got multiple responses finally AFTER the item shipped to say they won't do refunds if the item has shipped!! DIRTY DEAL!!! I sent the emails to cancel, it's their fault they didn't read them until my order shipped!! I would love to leave ZERO STARS but I have to give one to leave the review.

28 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

I'd give No stars if I could

I'd give No stars if I could. I ordered January 13th, 21 and still nothing. No response to my many many emails, nothing. Don't do it. VERY UNPROFESSIONAL! $26 and some GONE! This "company" is HORRIBLE AT BUISNESS AND DOING AS THEY SAY SHIPPING WITHING 6 DAYS FOR FREE COMPLETE BS.

5 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

If this company is legitimate, where is proof?

I placed an order on November 26, 2020. It is now January 27, 2021 and have not received my order. I emailed the company with my order number because the link to order tracking is not AT ALL a legitimate tracking link. It only takes you to a page of the TLM website say it has been tracked. I have not gotten an email response. It sounds like this company needs a class action lawsuit against them with a 92% disapproval rating especially since it sounds like they are scamming most of the people who are being charged for no delivered products.

27 gennaio 2021
Non scritta su invito
Valutata 1 stelle su 5

No products received and no customer service

Placed an order in July 2020 which I did not received. Emailed the company multiple times and in November 2020 received a reply stating that it was lost during shipment and said a new order was being shipped. Once again, no order was received and after numerous more emails I have not received a reply or a refund as requested. Did not want to give a bad review but not sure how else to get their attention. Plus, do not want others to waste their money. Very disappointed!!

27 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Love my print

Love my print. It’s perfect it arrived exactly to the dates it said it would and came really well wrapped and was well protected. Thank you. Merry Christmas.

24 dicembre 2020
Non scritta su invito
Valutata 1 stelle su 5

SCAM!! DO NOT BUY

I wish i could give 0 stars!!! i had the same problem!!! They did not answer any of my emails no update on my order and this was a gift for my sister!! this is very unprofessional and very disappointing!! DO NOT BUY its a SCAM!!!

12 dicembre 2020
Non scritta su invito
Valutata 1 stelle su 5

SCAM! AVOID

As all the rest here, I was charged for this and never received the product, the money back or any replies to my emails! How can they still be operating??? very annoyed! This was a Christmas present for my daughter

1 dicembre 2020
Non scritta su invito
Valutata 1 stelle su 5

No stars if I could

I’d like to give this company no stars, like a lot of other reviews they took my money on the 31/07/2020 and I haven’t heard anything from them and I’ve emailed and messaged. Very annoyed as we run a small beauty course and was hoping this product would be perfect for future courses but nope, so over scammers!

27 novembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Ordered 27 July 2020 and product hasn’t…

Ordered 27 July 2020 and product hasn’t even been shipped let alone received!! Website boasts dispatch within 24 hours (false) and delivery within 7-10 days (false). Comms are diabolical. Absolute joke of a company! I’ve now got the hassle of trying to get my money back through my bank... AVOID!!!

19 settembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Scam

Scam, money taken and product not received!
Sent numerous emails and no reply.
Ill be taking this further

2 settembre 2020
Non scritta su invito
Valutata 1 stelle su 5

SCAM DON'T BE FOOLED. VERY UNHAPPY 😡

I was totally taken in and feel very gutted that TLM Cosmetics have SCAMED me. Ordered my colour changing foundation received my order number and shipping information but nothing has arrived and all of my emails and contact attempts have been ignored 😒 please don't be fooled like I was.

28 agosto 2020
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY THIS PRODUCT

I can't believe I didn't read these reviews before purchasing. I have had the same problems as everyone else when it comes to not receiving the order yet had the money taken out. Why have they not been stopped by Trading Standards. This is a joke! Two months I've been waiting and 1 email response despite the many I've sent, to say it was stuck in purchasing. I will take this further !!

19 agosto 2020
Non scritta su invito

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