Titan Nodes LTD Recensioni 

230
TrustScore 1.5 su 5

1,5

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Valutata 1 stelle su 5

Bad hosting company. The owner (Mayed) dissapeared for months without any notice. Even though the servers stayed online support was non-existent. Please stay away from this company as the owner do... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Live chat with Mayed himself, and he addressed my probs straight away. Active on discord too. Titannodes have the best pricing rates I've seen. Yea no regrets so far Update, one regret I guess. M... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Support is always extremely slow, and some of their operators don't seem to understand their own product at times. At one point I had two servers go down and it took 48 hours to even get a response... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Performance of the server is what you would expect of minecraft hosting, and price isn't bad. But if you need support of any kind you are looking at days or more than a week to get a response. Not o... Leggi di più

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Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

230 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,5

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(230)

1 recensione negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent and fast support a slightly…

Excellent and fast support a slightly complex panel but you can get used to it really fast with the titan nodes tutorials on the titan nodes YouTube channel! No lag whatsoever even with a lot of plugins and incredibly cheap compared to it's competitors all in a 10/10 customer support, service, and more.

14 maggio 2021
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Risposta di Titan Nodes LTD

Hello Twaffelz,

Thank you for your kind words! Don’t hesitate to create a support ticket if you need our help!

Kind Regards,
Titan Nodes

Valutata 5 stelle su 5

Excellent service and servers!

Excellent service! I have my Minecraft server for almost a month now and never experienced issue with it so far. Asked for CPU power increase and got it quite fast even! No regrets for choosing TitanNodes!

10 maggio 2021
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Risposta di Titan Nodes LTD

Hello SoundGaming,

Thank you for your kind words! Don’t hesitate to create a support ticket if you need our help!

Kind Regards,
Titan Nodes

Valutata 5 stelle su 5

Amazing Lightning fast responding…

Amazing Lightning fast responding service super helpful super fast with fixes super nice.

3 maggio 2021
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Risposta di Titan Nodes LTD

Hello Luis,

Thank you for your kind words! Don’t hesitate to create a support ticket if you need our help!

Kind Regards,
Titan Nodes

Valutata 5 stelle su 5

Always Great Service

Titan nodes is always great at getting my issues fixed; the moment my ticket is up in queue, I know resolution is quick behind. Always polite and helpful, best server host I've tried and my modpack is very demanding! Thanks again <3

3 maggio 2021
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Risposta di Titan Nodes LTD

Hello Azure,

Thank you for your kind words! Don’t hesitate to create a support ticket if you need our help!

Kind Regards,
Titan Nodes

Valutata 5 stelle su 5

Titan nodes is excellent

Titan nodes is what i would call an example of an excellent service.
The support team is extremely cooperative and responds fairly quickly and the services recieved from them is remarkable and downright impressive for the price.
I would 100% recommend titan nodes to others and i myself wont stop using it anytime soon

30 aprile 2021
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Risposta di Titan Nodes LTD

Hello Saku,

Thank you for your kind words! Don’t hesitate to create a support ticket if you need our help!

Kind Regards,
Titan Nodes

Valutata 5 stelle su 5

Communication 10/10

Very kind people, quick to help you.
Communication 10/10

18 aprile 2021
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Risposta di Titan Nodes LTD

Hi Rick!

Thank you for your kind words! Don’t hesitate to create a support ticket if you need our help!

Kind Regards,
Titan Nodes

Valutata 5 stelle su 5

Great Host, Great Servers.

Been with the host for over a year now, and it has been awesome. The servers work very well and I have had very few problems, which were investigated and fixed quickly. I have only had to make a ticket once, and it was answered fast as well. Very good hardware for the price.

13 aprile 2021
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Risposta di Titan Nodes LTD

Hello Peiskos,

Thank you for your kind words! Don’t hesitate to create a support ticket if you need our help!

Kind Regards,
Titan Nodes

Valutata 5 stelle su 5

Very quick and helpful service

Very quick and helpful service, response in just a few hours and its very easy to access support. Product itself is good, working fine. No complaints

13 aprile 2021
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Risposta di Titan Nodes LTD

Hi there,

Thank you for your kind words! Don’t hesitate to create a support ticket if you need our help!

Kind Regards,
Titan Nodes

Valutata 5 stelle su 5

Excellent Host

Without more to say I have been in this host for 2 years and I have not had problems with lag or falls, it is generally fine

12 aprile 2021
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Risposta di Titan Nodes LTD

Hello Marcoz,

Thank you for your kind words! Don’t hesitate to create a support ticket if you need our help!

Kind Regards,
Titan Nodes

Valutata 5 stelle su 5

Great customer service

Had some issues [my fault] due to incorrectly entering my email when creating an account for titannodes. Contacted support twice- once for my Titan Nodes account and once for my Prism Panel login, and both times the CEO himself responded, very promptly I should add, and fixed the issue for me. He also gave me a free month since I waited a month to contact about Prism Panel
Top tier customer service, would highly recommend

12 aprile 2021
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Risposta di Titan Nodes LTD

Hello Yockenwaithe,

Thank you for your kind words! Glad to hear we were able to fix up your issues! <3

Kind Regards,
Titan Nodes

Valutata 5 stelle su 5

Great Hosting Services and Great Support

If you are looking for a affordable place to host your server this one is right. I have been using Titan Nodes for over a year now and each time I would run into any issue the support arrives pretty quick.

11 aprile 2021
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Risposta di Titan Nodes LTD

Hello Aiko,

Thank you for your kind words! Don’t hesitate to create a support ticket if you need our help!

Kind Regards,
Titan Nodes

Valutata 5 stelle su 5

Nothing short of amazing.

Nothing short of amazing.

I've been with Titan Nodes for 2 years now and have had great service, never really had an issue that wasn't resolved quickly. Server performance was stellar and never gave me any issues regardless of how many players were online.

7 aprile 2021
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Risposta di Titan Nodes LTD

Hello Jeff,

Thank you for your kind words!

Kind Regards,
Titan Nodes

Valutata 5 stelle su 5

The service is fast as usual

The service is fast as usual, the owner is really nice and understanding.

7 aprile 2021
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Risposta di Titan Nodes LTD

Hello Tony,

Thank you for your kind words, we are pleased to hear that we were able to assist you!

Kind Regards,
Titan Nodes

Valutata 1 stelle su 5

Bad hosting company

Bad hosting company. The owner (Mayed) dissapeared for months without any notice. Even though the servers stayed online support was non-existent.

Please stay away from this company as the owner doesn't know how to lead it. Also there are NO other staffmembers other than the owner.

3 marzo 2021
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Risposta di Titan Nodes LTD

Hello Mohammed,

I am sorry to hear of the negative experience you've had with us.

I've gone ahead and reached out to Trustpilot for your Ticket ID so that I can investigate this matter personally. We're planning to expand our Support Team as soon as possible to keep up with the high demand for support.

Cheers.

Valutata 3 stelle su 5

CS is slow with my support ticket…

CS is slow with my support ticket queries. Otherwise no other complaints. Could be a little better.

21 gennaio 2021
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Risposta di Titan Nodes LTD

Hello Martjin,

I am sorry to hear of the negative experience you've had with us.

I've gone ahead and reached out to Trustpilot for your Ticket ID so that I can investigate this matter personally. I'll be more than happy to look into your support ticket queries and see if there are any way to make it up for you. :)

Cheers.

Valutata 3 stelle su 5

Servers are good but customer service needs some work

If you're tempted by the low prices that they are offering, you should know the reason for them being so low; they do not have ANY customer support! The only one "resolving" tickets is the owner who does it in his free time when hes not busy with his other job, and that means that you're likely to have to wait a really long time.

Not to mention, if you want a refund for a service it has to be in the time frame of 24hours since purchase, and you must have recieved customer support in that time frame, else you are not eligible. I've been waiting for 3 months now to get a reply on my ticket... I hope you see where this is going.

No issues performance wise but steer clear untill he hires support staff. Something is bound to go wrong with your server eventually and then you're f*cked.

EDIT: After a long time my ticket did get answered, and despite not meeting the outrageous ToS for refunds, I did infact get one hence I correct my review from 1star to 3stars. That doesn't negate the fact that he needs to hire support staff. But Im pleasantly surprised and perhaps there is some hope for this server hosting provider.

18 gennaio 2021
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Risposta di Titan Nodes LTD

Hello Jan,

I am sorry to hear of the negative experience you've had with us.

I've gone ahead and reached out to Trustpilot for your Ticket ID so that I can investigate this matter personally. We're looking to expand our support team members but that doesn't mean your current average support times would take over"3 months, our average support times are within a few hours to a 1-business day.

Cheers.

Valutata 1 stelle su 5

Good, but...

TitanNodes has been a great host for a long time, until few months ago - there is a complete lack of support so the only support you are likely to get is from the community itself. Many users have had issues with receiving their services because of the queue for dedicated IPs, some of them even complained they have been paying for 3 months without getting to use their server. I have personally never had this issue, but a lot of the services are down - for example the databases. I would honestly like to give a good rating because of the great prices, but I just can't. To elaborate on the "lack of support", we are talking about no support team what so ever.

TL;DR - Host with a high chance of not getting your products and 0 customer support.

16 gennaio 2021
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Risposta di Titan Nodes LTD

Hello Jakub,

I am sorry to hear of the negative experience you've had with us.

I've gone ahead and reached out to Trustpilot for your Ticket ID so that I can investigate this matter personally. We're looking to expand our support team members as soon as possible to accommodate for the huge demand for support.

The database server issue was fixed immediately when the operations team was informed about it. I'll be more than happy to look into your support ticket queries and see if there are any way to make it up for you. :)

Cheers.

Valutata 1 stelle su 5

It used to be great

It used to be a great hosting, but not anymore.

I used titannodes to host multiple worlds with large modpacks before (a year or so ago) and it worked smoothly, having the cheapest prices on market. The support fine, they used to reply quickly.

Having that in mind I now returned to order another minecraft server. That's when things went south. The order was marked as fraud, although I used my old account and nothing has changed. Fine, I thought, let's try once again, twice again. "Fraud", each time. Welp, it didn't stop me, everyone has some flaws, I thought, so I've created completely new account and tried to create a server from there. No luck. Okay.

But the worst thing was that next morning I discovered they actually charged me every time I placed an order, even though it resulted in an error!

Summary: took 4x price of the server I wanted and gave me nothing.

I contacted support via email, then via discord, but they didn't reply during these 3 days.

Definitely not recommend. You better pay more and get quality service than pay cheap price multiple times and get only disappointment.

12 gennaio 2021
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Risposta di Titan Nodes LTD

Hello Streok,

I am sorry to hear of the negative experience you've had with us.

I've gone ahead and reached out to Trustpilot for your Ticket ID so that I can investigate this matter personally. We're looking to expand our support team members as soon as possible to accommodate for the huge demand for support.

When your order gets flagged as "Fraud" then this is due to your Billing Address not matching your Real Address which also includes your IP Address' location. You can provide us with your Ticket ID to have it escalated and provide a refund for the order charges that are tagged with "Fraud".

Cheers.

Valutata 1 stelle su 5

Avoid host at all cost, bad servers, terrible support and unserious owner

As a long time customer, you should be avoiding this host at all cost. Support tickets, bugs and hosting issues are usually left for days, there is no support team, there is only the owner who doesn't want to hire any staff for unknown reasons. If you are serious about your server, I strongly recommend you to look elsewhere, this ain't it. As of January 6th, all his databases for the server have been down since new year, which is like a week of downtime and without any responses from him, well he hasn't been online at all and people are furious on his Discord. Zero support at all.

Overall the servers are quite bad, there is too many servers on his machines, causing constant major TPS drops and other lag issues. Don't expect to have a smooth running servers here, you'd be better of going other hosts like ApexMinecraft or getting a dedicated machine.

Owner can also be quite rude at times, I remember early on when asking him to get staff to the host in order to deal with tickets, he asked me why I care, and he usually just ends up banning people for critiquing his services. He is more focused on taking down reviews on Trustpilot than actually caring about the quality of his host.

I didn't want to create this negative review, because it would most likely get me banned from all his services but at this point it doesn't bother me as I moved from it a while ago.

At the end of the day is one of those services where you get what you pay for, cheap prices and terrible hosting company.

6 gennaio 2021
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Risposta di Titan Nodes LTD

Hello Rio,

I am sorry to hear of the negative experience you've had with us.

I've gone ahead and reached out to Trustpilot for your Ticket ID so that I can investigate this matter personally. We're looking to expand our support team members as soon as possible to accommodate the huge demand for support.

As for the other complaints, the Owner doesn't randomly ban users. The only time you can get banned is by violating our Discord Community Rules.

Cheers.

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