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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ye defo will be recommending and using tippers again . Great customer service and quality of timber which was way cheaper in cost than anywhere i could find

Valutata 5 stelle su 5

We have replaced two bathrooms with Tippers using Sue from that department, everything from start to finish went perfectly! Nothing is to much trouble for Sue she is very professional and definitel... Leggi di più

Valutata 5 stelle su 5

The gentleman at the service desk. I ordered the item over the internet and it wasn't at the local branch. The communication was good, and he arranged for the item to be delivered to the store the nex... Leggi di più

Valutata 5 stelle su 5

Brilliant service, everything ordered, arrived as planned. One item was damaged and getting an exchange delivered was so easy, straight forward and quick. Great job Tippers, and free delivery over £50... Leggi di più

Dettagli dell'azienda

  1. Negozio di ferramenta

Scritti dall'azienda

Tippers is a Family run Builders Merchant providing quality building materials for trade and DIY in Lichfield, Tamworth, Kidderminster, Uttoxeter, Birmingham, Wolverhampton, Huthwaite, Rugeley and Nuneaton.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

380 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 1 stelle su 5

Products were what they were suppose to…

Products were what they were suppose to be but my building sand was everywhere due to 6/10 bags split, paid for a delivery service and didn’t get what we wanted although the first delivery was bang on and the bloke from Tamworth depot couldn’t of been anymore helpful! Lichfield depot are useless!

26 luglio 2024
Valutata 2 stelle su 5
Logo di tippers.com

Risposta di tippers.com

Hi Jouberth, sorry you felt the need to leave this review. We have checked with the branch and driver and they have said the following. When arriving at your address, you asked if we could deliver it down your driveway. As per our delivery terms and conditions our vehicles have to park on the roadside/kerbside and are not allowed to park on private or shared driveways. As your property had a shared driveway, we wouldn't have been able to deliver without agreements by both homeowners/the landowner.

When the driver informed you of this, there was a mutual agreement on where the bulk bag could be craned to by our driver parking at the kerbside. At the point of delivery you agreed with this location and thanked the driver for this.

If you would like to discuss further, please email info@tippers.com

Valutata 3 stelle su 5

Communication

Order was expected on specific day so I waited in the job for it, only when I phoned to see if there was an approximate time on the delivery was I told that there were some problems with the transport and wouldn't be going, It would have been nice to have been informed of the issues in the morning as i wouldn't have waited on the job for 5hrs. That said, the person I spoke when I called was very helpful and polite and organised for delivery the following day.

29 giugno 2024
Valutata 5 stelle su 5

Great service!

We had the heavy materials delivered by Tippers cheaper than we could get it in store at other local outlets.
We needed a couple of extra bags of cement to finish the job and their customer service dept made sure we had it on time and everyone involved was helpful. Thank you.

22 giugno 2024
Valutata 4 stelle su 5

Ordered online

Ordered online - straightforward with a smooth delivery.

Would have ordered in store, however some members of the Rugeley sales team are extremely miserable and make you feel guilty for asking questions about stock and for product recommendations.

- update -

Since this review the store manager has called me to discuss my experience. They clearly care about their custom and he was very appreciative of the honest review and told me efforts would be made to improve this.

26 maggio 2024

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